Download - Make yourself-a-leader
Facilitator information
haled Bekhet-DBA, M.Phil., MBA-Instructor & Trainer at the American University in Cairo (AUC) & Misr International University (MIU). -Management Consultant for local and foreign organizations
I
Who is the leader?
•A leader is the one who can motivate and influence others in a positive and constructive way. The one who can lead a group of people effectively and efficiently to achieve objectives.
As for the best leaders,People do not notice
Their existence
The next best, the people honorAnd praise
The next, the people fearAnd the next, the people hate
When the best leader’s work is doneThe people say, “we did it ourselves”
LAO-TSU
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VisionA vision is a picture of future success.
A vision is a very short sentence that reflects your big dream. That comes when we think far
enough ahead to realize there will be important challenges that we can prepare for now.
Answers the question of:– what do we want to become (our Big Dream)?
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Vision
Criteria for a Meaningful Vision
A vision engages the heart and the spirit. ... leads toward a worthwhile goal. ... gives meaning to an effort. ... is simple. ... is attainable. ... Short and brief.
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Mission
A mission is a bit detailed statement that reflects one’s core values toward achieving a certain objective.
A mission communicates one’s long-term objectivesAnswers the question of:
– what are we doing now and how are going to achieve our objectives (our practical steps)?
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Criteria of a good Mission Statement
A Mission Statement … Serves as a communication tool for any one. Aligns you with a purpose; it fosters commitment
and unity. Defines directions for change and growth Acts as an evaluation tool to help measure personal
activities and programs.
The Young Man & the Star The Young Man & the Star Fish StoryFish Story
• A wise man was taking a sunrise walk along the beach. In the distance he caught sight of a young man who seemed to be dancing along the waves. As he got closer, the wise man saw the young man was picking starfish from the sand and tossing them back into the ocean.
• “What are you doing?” the wise man asked. • “The sun is coming up and the tide is going out. If I don’t throw
them in, they will all die,” replied the young man. • “But young man, there are miles and miles of beach with starfish all
along it. You can’t possibly make a difference,” argued the wise man.
• The young man bent down, picked up another starfish, and threw it lovingly back into the ocean, past the breaking waves.
• “It made a difference for that one,” he replied. • 1. What is the vision for the young man in this story?• 2. What is the mission for the young man in this story?
Answer Could be•Vision: A world in which no starfish dies on the beach.
•Mission: To reduce the number of starfish dying on the beach by throwing them back into the water.
VISION & MISSION LEVEL OF PEOPLE
Some people never see itWANDERERS
Some people see it but never pursue it on their ownFOLLOWERS
Some people see it and pursue itACHIEVERS
Some people see it, pursue it, and help others seeLEADERS
Until you have a clear target of what you and
your team want to achieve, you can’t
build the momentum you need to build a
winning team
“The only way that I can keep leading is to keep growing. The day I stop growing, somebody
else takes the leadership baton. That’s the way it always is.”
JOHN MAXWELL 1947
The Fundamental Law of
• Define your goals• Endure the hardships• Action – Do it Now• Build Habits by Repetition
FORMAL• Skill & Abilities
• Appearance• Formal Title or Rank
• Personality
THE HIDDEN DEPTHS
THE VISIBLE SURFACE
INFORMAL(covert n private)
• Personal character• Individual Vision, needs, passions, feelings
• Feelings of Trust & Confidence• Individual Values
• Inner Peace• Adversity Quotient & Spiritual Intelligence
“There will be no friendship without
TRUST and there is no trust without
INTEGRITY”
SAMUEL JOHNSON 1709-1784
• Keep promises• Consistency• Commitment & Responsibility• Words = Action• Honesty & Openness• Value Time• Keep principles & values
But, this what happens when But, this what happens when everybody wants to be the everybody wants to be the leader!!!!!!!!!leader!!!!!!!!!
“The excellent organizations are a vast network of informal
& open communications”
Tom Peters & Robert Waterman
In Search of Excellence
COMMUNICATION PROCESSCOMMUNICATION PROCESS
SENDER RECEIVER
1. Intent 2. Message
4. Understanding
3. Decode
5. Feedback
“Seek first to understand then be understood to build
the skills of empathetic listening that inspires openness and trust”
STEVEN COVEY
“No matter how intelligent & talented
you are. You can not do it by yourself alone”
Harvey MacKay1932
“The man who lives for himself is a failure; The man who lives for others
has achieved true success”
NORMAN VINCENT PEALE1898-1933
“The best technique in developing others is by nurturing people around
you. Nurturing has the ability to transform people’s lives”
JOHN MAXWELL
• Grow trust• Give vision & hope• Value achievements• Trust other’s potential• Encourage them• Show consistency• Show openness• Give our time• Train & develop their potential
S.M.Israr
What is conflict?
• A state of incompatibility of ideas between two or more parties or individuals
What is conflict Management?
Conflict management is the practice of identifying and handling conflict in a sensible,
fair and efficient manner
S.M.Israr
Types of conflict
• Inter-personal and intra-personal
• Inter-group and intra-group
• Good Conflict Vs. Bad Conflict
S.M.Israr
General causes of conflicts• Poorly defined goals• Divergent personal values• Lack of cooperation/trust• Competition of scarce resources• Unclear roles/lack of job description• Lack of good leadership
S.M.Israr
Effects of conflict in any organizations
•Stress•Absenteeism•De-motivation•Non-productivity
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Styles to deal with conflicts•Competition (win-lose situation)•Avoidance (lose-lose situation)•Compromise (lose-win situation)•Collaboration (win-win situation)
S.M.Israr
Steps to resolve conflicts• Assure privacy
• Empathize than sympathize• Listen actively• Maintain equity• Focus on issue, not on personality• Avoid blame• Identify key theme• Re-state key theme frequently• Encourage feedback• Identify alternate solutions• Give your positive feedback
S.M.Israr
Conclusion
Conflict is unavoidable
•Complexity of people’s relationships•Interaction among people•Dependence of everyone on one another, as we supposed to be CRLP team not CRLP group.