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Making Students Work for You
Terri AustinRoanoke College
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Student Positions• Receptionist (POD) – Used as training position– Our department answers the general campus
switchboard
• Helpdesk Technician• Field Technician • Web Application Developer• Media Technician• Digitial Media Editor
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Hiring• We hire in Spring for the next school year• Give current student employees incentives
if we hire someone they recommend• Solicit from faculty and staff to recruit• Advertise with Career Services• Use testimonials from “IT” alumni• Interview• Check references, academic integrity,
student conduct
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Money!!!• Begin with minimum
wage
• Evaluations each semester, opportunity for pay raise
• Hierarchy of pay within student positions
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Keeping Students Happy!
• Develop loyalty and commitment – make them feel part of your department
• Solicit and appreciate their input
• Fall/Spring Get together
• Summer outing• Lots of food• Senior Luncheon
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IT Having Fun
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More Fun...
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Enforcing Work Ethics•Expectations•Dependability• Responsibility• Promptness• Trustworthiness
•Three strikes rule•Academic Integrity•Dress Code•Academics
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Communication• Setup of mailing list for all student
workers and staff• Monthly meetings• Weekly meetings in summer• Specialized meetings• Open door policy• Pro-Active
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Budget• Your department must
see student expenditures as a priority
• Not restricted to work study students
• Staff need to see this as part of their job – mentoring to the students
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Training – A Must• Students return a week early• Mandatory• Opportunity to see who fits where• Broad scope of topics• Bonding experience• Lots of effort from our staff to make this
happen
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Internships and Fellows• Pilot program in Spring 2015– 5 IT “Team Leaders” participated in official internships– Paid internship and ½ academic credit per semester
• Fellow Program– Pending for fall of 2016– New incoming freshmen would “apply” to the
program
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Challenges
• Constant turn-over, which means constant training
• Academics are their priority• Scheduling • Continuity
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Benefits• To Students:– Exposure to new areas
of computing– Real Life job training for
future employment– Well-rounded student– Relationships built with
other faculty/staff
• To College:– Cost Effective– Students feel more a
part of the RC Community (retention)
– IT could not operate without our student workers
– Makes for better alums