Mark
ham
’s T
axi In
du
str
y
Ge
ne
ral C
om
mit
tee
No
ve
mb
er
23
, 2
01
5
Kim
be
rle
y K
itte
rin
gh
am
, C
ity C
lerk
Ch
ris A
lexa
nd
er,
Ac
tin
g M
an
ag
er
of
By-l
aw
& R
eg
ula
tory
Serv
ices
Ca
rlie
Tu
rpin
, P
ub
lic
Se
rvic
es
Co
ord
ina
tor
1
Agen
da
1)
Backgro
und
2)
Curr
ent M
un
icip
al A
ct R
eg
ula
tory
Fra
me
wo
rk
3)
Overv
iew
of M
ark
ham
Taxi In
dustr
y
4)
Dis
ruptive T
echnolo
gy
Overv
iew
5)
Ju
risd
ictio
na
l S
ca
n
6)
To
ronto
Experience
7)
Regula
tory
Op
tions
8)
Me
eting
with
GTA
Mu
nic
ipa
litie
s
9)
Pro
vin
cia
l U
pdate
10)
Inte
rim
Ste
ps
11)
Sta
ff R
eco
mm
en
da
tion
s
2
Backgro
und
•A
tth
eS
ep
tem
be
r2
1,
20
15
Ge
ne
ral
Co
mm
itte
em
ee
tin
ga
spokespers
on
for
Mark
ham
’sta
xic
ab
industr
yaddre
ssed
Co
mm
itte
ere
ga
rdin
gco
nce
rns
with
Ub
er
ope
ratio
ns
inM
ark
ham
as
we
lla
s:
–T
he
City’s
taxic
ab
tra
inin
gre
qu
ire
me
nts
–T
he
pro
life
ratio
no
fu
nlic
en
sed
taxic
abs
inM
ark
ham
&la
ck
of
en
forc
em
en
to
fsa
me
–T
he
City’s
licensin
gfe
es
•G
enera
lC
om
mitte
ebrie
fly
dis
cu
sse
dO
nta
rio
'sre
gu
lato
ry
fra
me
wo
rkfo
rth
eta
xic
ab
s&
limo
usin
es.
3
Backgro
und
•S
taff
no
ted
tha
tth
eem
erg
ence
of
Ub
er
pre
se
nts
aco
mp
lex
pub
lic
polic
yquestion
that
munic
ipalit
ies
acro
ss
Canada
(&in
deed
the
wo
rld)
as
we
lla
sorg
an
izatio
ns
su
ch
as
the
Inte
rnatio
na
lA
ssocia
tion
ofT
ran
sp
ort
atio
nR
eg
ula
tors
(IA
TA
R)
are
active
lyre
vie
win
g.
•S
taff
advis
ed
that
the
City
ha
sheld
many
consultation
sessio
ns
with
repre
sen
tative
so
fM
ark
ham
’sta
xic
ab
&lim
ou
sin
ein
du
str
ies
ove
rth
e
pa
st
few
ye
ars
on
avarie
tyo
fis
su
es,
inclu
din
gfa
res,
pla
teis
su
ance
&e
nfo
rce
me
nt.
•A
tth
eco
nclu
sio
no
fth
eS
ep
tem
ber
21
st
Ge
nera
lC
om
mitte
e
me
etin
g,
sta
ffw
ere
req
ueste
dto
rep
ort
back
on
wh
at
me
asu
res
Mark
ha
mca
nta
ke
with
resp
ect
toU
ber
giv
en
the
cu
rre
nt
Mun
icip
al
Actpro
vis
ions.
4
Curr
ent M
unic
ipal A
ct R
egula
tory
Fra
mew
ork
•U
nder
the
Munic
ipalA
ct,
Onta
rio
munic
ipalit
ies
are
perm
itte
dto
pass
by-
law
sw
ith
resp
ectto
ow
ne
rs&
dri
ve
rso
fta
xic
ab
sto
:
–E
sta
blis
hth
era
tes
or
fare
sto
be
ch
arg
ed
for
taxise
rvic
es
with
in
am
unic
ipalit
yo
rfr
om
any
poin
tin
the
munic
ipalit
yto
an
ypoin
t
ou
tsid
eo
fth
em
un
icip
alit
y;
–P
rovid
efo
rth
eco
llectio
no
fth
era
tes
or
fare
sch
arg
ed
for
the
serv
ice
;&
,
–L
imit
the
nu
mb
er
ofta
xic
ab
s.
5
Curr
ent M
unic
ipal A
ct R
egula
tory
Fra
mew
ork
•M
unic
ipalb
y-l
aw
scann
otre
str
ict,
limit
or
pre
vent:
–th
etr
ansp
ort
of
pers
ons
with
ph
ysic
al,
em
otion
al
or
me
nta
l
dis
ab
ilitie
s;o
r,
–w
ritte
nco
ntr
acts
for
the
use
ofa
taxic
ab
wh
ich
ca
nle
ga
llyo
pera
tein
the
munic
ipalit
yin
whic
hth
etr
ansport
begin
so
re
nd
s.
•T
he
Cu
rre
ntM
un
icip
alA
ctfr
am
ew
ork
iso
utd
ate
d&
insu
ffic
ien
tg
ive
n:
–th
efa
ct
tha
tth
eta
xic
ab
&lim
ou
sin
ein
dustr
ies
are
no
longe
r
constr
ain
ed
totr
aditio
nalbord
ers
;&
,
–th
ee
me
rge
nce
ofth
esh
ari
ng
eco
no
my
&d
isru
ptive
tech
no
log
y.
6
Curr
ent M
unic
ipal A
ct R
egula
tory
Fra
mew
ork
•T
he
past
se
ve
ral
ye
ars
ha
sse
en
the
em
erg
ence
of
new
mod
els
of
co
nsu
min
g&
accessin
gg
oo
ds
&se
rvic
es
–th
isis
often
refe
rre
dto
as
the
“s
ha
rin
ge
co
no
my”.
•C
om
pa
nie
ssu
ch
as
Ub
er
&A
irb
nb
have
be
en
on
the
fore
fro
nt
of
the
sh
arin
geco
no
my
wh
ich
en
ab
les
ind
ivid
ua
lsto
ob
tain
rid
es,
acco
mm
oda
tio
ns
&a
wid
era
ng
eo
fo
the
rgo
ods
&se
rvic
es
via
on
line
pla
tfo
rms
ine
xch
an
ge
for
mo
ne
y&
/or
no
n-m
on
eta
ryb
en
efits
.
•W
hile
the
se
ne
wp
latform
sa
repo
pu
lar
with
co
nsu
me
rs&
en
tre
pre
ne
urs
,
the
yh
ave
dra
wn
sig
nific
an
tcriticis
mfr
om
esta
blis
he
dop
era
tors
&
co
nce
rns
fro
mgo
vern
me
nts
ab
ou
tfa
irco
mpe
titio
n&
co
nsum
er
pro
tectio
n.
7
Curr
ent M
unic
ipal A
ct R
egula
tory
Fra
mew
ork
•T
he
sharing
econom
yhas
&is
expecte
dto
continue
tohave,
a
sig
nific
an
tg
lob
ale
co
no
mic
imp
act.
•P
WC
Ca
na
da
estim
ate
sth
e2
015
glo
ba
lre
ven
ue
from
sh
arin
geco
no
my
com
panie
sw
illre
ach
$1
5b
illio
n.*
*
•M
un
icip
alit
ies
acro
ss
On
tari
o,
as
we
lla
sasso
cia
tio
ns
su
ch
as
the
Associa
tio
no
fM
un
icip
al
Cle
rks,
Man
ag
ers
&T
rea
su
rers
of
On
tario
(AM
CT
O),
have
been
calli
ng
upon
the
Pro
vin
ce
toupdate
the
legis
lation
&to
imp
lem
en
tb
roa
de
rre
gu
lato
ryto
ols
.
**H
arn
essin
gth
eP
ow
er
of
the
Sharing
Econom
y-
Report
pro
duced
by
the
Onta
rio
Cham
ber
of
Co
mm
erc
e.
8
Curr
ent M
unic
ipal A
ct R
egula
tory
Fra
mew
ork
•T
he
City o
f M
ark
ha
m is th
e r
eg
ula
tor
of M
ark
ha
m’s
ta
xic
ab
&
limousin
e industr
y.
•O
ur
reg
ula
tory
go
als
& o
bje
ctive
s a
re a
s fo
llow
s:
1.
Pu
blic
Sa
fety
& C
on
su
me
r P
rote
cti
on
•S
afe
& s
ecure
serv
ice f
or
the p
ublic
•A
ppro
priate
contr
ols
& a
ccounta
bili
ty a
re d
evelo
ped &
enfo
rced
2.
Qu
ality
of
Se
rvic
e
•H
igh s
erv
ice levels
in s
afe
, cle
an &
com
fort
able
taxic
abs
•K
now
ledgeab
le &
court
eous d
rivers
9
Curr
ent M
unic
ipal A
ctR
egula
tory
Fra
mew
ork
3.
Ava
ila
bilit
y o
f S
erv
ice
•S
uffic
ient cabs t
o m
eet custo
mer
serv
ice d
em
ands
•A
bili
ty t
o p
rovid
e s
erv
ice in d
iffe
rent fo
rms to m
eet
serv
ice d
em
ands
4.
Re
as
on
ab
le P
rofi
tab
ilit
y o
f S
erv
ice
•F
air c
om
petition
in t
he industr
y
•F
air s
erv
ice f
or
pre
dic
table
price
•F
air a
llocations o
f costs
& p
rofits
thro
ughout
the industr
y
10
Mark
ham
’s T
axic
ab
/Lim
ou
sin
e I
nd
ustr
y:
Snap
sh
ot of M
ajo
r P
layers
•
19
2m
un
icip
ally
lice
nse
dta
xic
ab
s:
–1
40
reg
ula
rta
xic
ab
s
–5
2a
irp
ort
taxic
ab
s
•3
0m
un
icip
ally
lice
nse
dlim
ou
sin
es
•U
nknow
nnum
ber
of“b
andit”
taxic
abs
•U
nkn
ow
nn
um
be
ro
fU
be
rXve
hic
les
for
hire
11
Mark
ham
’s T
axic
ab
/Lim
ou
sin
e I
nd
ustr
y:
Snap
sh
ot of M
ajo
r P
layers
On
De
ma
nd
Se
rvic
eP
rea
rra
ng
ed
Se
rvic
e
12
Mark
ham
’s T
axic
ab/L
imousin
e I
nd
ustr
y
•T
here
are
asig
nific
ant
num
ber
of
unlic
en
sed
vehic
les
for
hire
op
era
ting
inth
evarious
com
munitie
sin
Mark
ham
.
•T
his
industr
yhas
exis
ted
for
over
adecade.
•T
hese
“ba
nd
it”
cabs
take
aw
ay
as
much
as
50%
of
the
bu
sin
ess
from
the
lice
nsed
taxic
abs
&lim
ousin
ein
du
str
ies
inM
ark
ham
.
•Typ
ica
llyth
ese
unlic
ensed
op
era
tions
work
from
inte
rnet
&
ne
wsp
ap
er
ads
&str
ictly
se
rvic
eth
eir
ow
nco
mm
un
itie
s.
It
isa
so
phis
ticate
d&
org
aniz
ed
opera
tion
that
has
bee
n
cre
ate
d.
•T
he
City
does
not
yet
have
afu
llunders
tandin
gof
the
imp
actU
ber
ishavin
gon
Mark
ham
’sin
dustr
y.
13
Mark
ham
’s T
axic
ab
/Lim
ou
sin
e I
nd
ustr
y (
Co
nt’d)
•O
wn
ers
&drivers
of
vehic
les
for
hire
(taxic
ab
s&
limo
usin
es)
inM
ark
ha
ma
rere
qu
ire
dto
co
mp
lyw
ith
sp
ecific
req
uire
ments
inord
er
tore
ceiv
e&
main
tain
aC
ity
licence.
•Lik
em
ost
By-l
aw
sof
its
kin
din
Onta
rio,
Mark
ham
’scurr
ent
Mo
bile
Lic
ensin
gB
yla
w20
12-9
2does
not
curr
ently
conta
in
de
fin
itio
ns
for
taxic
ab
s,
taxic
ab
ow
ners
,ta
xic
ab
bro
kers
&
limo
usin
eserv
ice
co
mpan
ies
that
are
com
pre
hensiv
e
enough
toe
nco
mp
ass
co
mp
an
ies
su
ch
as
Ube
r.
•B
y-l
aw
20
12
-92
als
odoes
not
curr
ently
conta
ina
pro
hib
itio
na
ga
inst
the
dis
patc
hin
gof
ve
hic
les
op
era
ting
under
Tra
nsport
ation
Netw
ork
slik
eU
ber.
14
Mark
ham
’s T
axic
ab
Req
uir
em
en
ts
•T
he
City o
f M
ark
ha
m’s
Mo
bile
Lic
en
sin
g B
y-l
aw
20
12
-92
re
qu
ire
s th
e
follo
win
g c
rite
ria b
e m
et in
ord
er
to o
bta
in a
taxic
ab lic
ence:
–1
8 y
ea
rs o
f a
go
or
old
er
–C
an
ad
ian
Citiz
en
, la
nd
ed
im
mig
ran
t, o
r ca
n p
rovid
e a
va
lid w
ork
pe
rmit
–V
alid
Cla
ss “
G”
driver’
s lic
ence issued b
y the P
rovin
ce o
f O
nta
rio
–D
rive
r’s A
bstr
act fr
om
th
e M
inis
try o
f T
ran
sp
ort
atio
n
–V
uln
era
ble
Se
cto
r S
cre
en
ing
fo
r n
ew
ap
plic
an
ts, C
rim
ina
l
Ba
ckg
rou
nd
Ch
eck y
ea
rly u
po
n r
en
ew
al
–M
edic
al C
ert
ific
ate
sta
ting a
pplic
ant is
fit to o
pera
te a
moto
r
ve
hic
le
–D
rive
r tr
ain
ing
co
urs
e
15
Dis
rup
tive T
echn
olo
gy
•T
he
em
erg
en
ce
of
tech
no
log
yb
ase
dco
mp
an
ies
isch
alle
ng
ing
esta
blis
hed
industr
ies
(tra
nsport
ation,
reta
il,accom
modation,
se
rvic
e&
labo
ur
and
finan
ce)
&h
igh
ligh
tin
gth
en
ee
dfo
rth
em
to
ad
ap
tin
ord
er
toco
mp
ete
.
•W
ith
respect
tota
xic
abs
&lim
ousin
es,
regula
tors
are
faced
with
the
ch
alle
ng
eo
fu
pd
atin
gre
gu
latio
ns
tob
em
ore
refle
ctive
of
the
ch
an
gin
gte
ch
no
log
ica
lla
nd
sca
pe
&th
etr
an
sp
ort
atio
nn
ee
ds
of
the
pu
blic
.
16
Uber
•U
be
r is
an
in
tern
atio
na
l, te
ch
no
log
y b
ase
d, co
mp
an
y th
at o
pe
rate
s
in 3
30
citie
s a
rou
nd
th
e w
orld
co
nn
ectin
g p
asse
ng
ers
with
ve
hic
les
for
hire
, u
sin
g a
Sm
art
ph
on
e a
pp
lica
tio
n.
–In
20
12
Ub
er
lau
nch
ed
its
Ca
na
dia
n o
pe
ratio
n in
th
e C
ity o
f
To
ron
to p
rovid
ing
lic
en
se
d lim
ou
sin
e s
erv
ice
th
rou
gh
its
Ub
erB
lac
ka
pp
lica
tio
n.
–In
2013 U
ber
expanded its
serv
ices to inclu
de U
berT
axi usin
g
mu
nic
ipa
lly lic
en
se
d ta
xic
ab
s.
–In
20
14
Ub
er
lau
nch
ed
th
eir U
be
rXse
rvic
e th
at co
nn
ects
pa
sse
ng
ers
with
un
lice
nse
d p
ers
on
al ve
hic
les fo
r h
ire
.
•U
be
r h
as s
ince
exp
an
de
d in
to o
the
r C
an
ad
ian
ju
risd
ictio
ns in
clu
din
g
Mo
ntr
ea
l, E
dm
on
ton
, Q
ue
be
c C
ity,
Ha
lifa
x, &
mo
st re
ce
ntly,
Ca
lga
ry.
17
Uber
Taxi –
How
it W
ork
s
•M
un
icip
ally
lic
en
se
d ta
xi d
rive
rs r
eg
iste
r u
sin
g th
e A
pp
by c
rea
tin
g
an
acco
un
t &
th
ey tu
rn th
e A
pp
on
wh
en
th
ey a
re a
va
ilab
le fo
r fa
res.
•U
se
rs r
eg
iste
r b
y d
ow
nlo
ad
ing
th
e A
pp
, cre
atin
g a
pro
file
, &
atta
ch
ing
th
eir c
red
it c
ard
in
form
atio
n .
•U
se
rs r
eq
ue
st th
e U
be
rTa
xi o
ptio
n u
sin
g th
e A
pp
& a
re p
rovid
ed
with
rea
l tim
e G
PS
tra
ckin
g o
f a
ll a
va
ilab
le U
be
rTa
xi ve
hic
les in
th
e
vic
inity.
•R
eg
ula
r ta
xi fa
res a
pp
ly –
pa
ym
en
t is
ca
sh
less -
do
ne
th
rou
gh
th
e
Ap
p.
18
Ube
r X
-H
ow
it W
ork
s
•D
rive
rs r
eg
iste
r u
sin
g th
e A
pp
by c
rea
tin
g a
n a
cco
un
t &
th
ey tu
rn th
e
Ap
p o
n w
he
n th
ey a
re a
va
ilab
le fo
r fa
res.
•U
sers
regis
ter
by d
ow
nlo
adin
g the A
pp, cre
ating a
pro
file
, &
atta
ch
ing
th
eir c
red
it c
ard
in
form
atio
n.
•U
se
rs r
eq
ue
st th
e U
be
rX o
ptio
n u
sin
g th
e A
pp
& a
re p
rovid
ed
with
rea
l tim
e G
PS
tra
ckin
g o
f a
ll a
va
ilab
le U
be
rX v
eh
icle
s in
th
e v
icin
ity.
•U
berX
fare
s a
re fle
xib
le, “s
urg
e”
pricin
g is in e
ffect during h
igh
de
ma
nd
pe
rio
ds.
19
Uber
X (
Con
t’d
)H
ow
it
Wo
rks
:
•U
se
rs c
an
tra
ck th
eir r
ou
te u
sin
g
the A
pp
•A
t th
e e
nd
of th
e r
ide
, p
aym
en
t is
au
tom
atica
lly m
ad
e u
sin
g th
e A
pp
&
the
use
r’s c
red
it c
ard
-n
o m
on
ey
chan
ges h
ands insid
e o
f th
e c
ar
•R
ecip
roca
l fe
ed
ba
ck o
ptio
ns:
–U
sers
can p
rovid
e d
ire
ct
fee
db
ack t
o U
be
r re
ga
rdin
g t
he
ir
Drive
r; D
rive
rs w
ho
re
ce
ive
nega
tive f
eed
back a
re r
em
oved
fro
m the A
pp
–D
rivers
can r
ate
Users
; U
sers
with low
ra
tings a
re b
arr
ed f
rom
usin
g t
he A
pp
20
Taxic
ab
s &
Uber
–H
ow
do
th
ey C
om
pare
?
21
Pu
blic P
erc
ep
tio
n o
f U
ber
20
15
Ip
so
s R
eid
Pu
blic
Co
nsu
lta
tio
n o
f U
be
r
•U
be
r is
a h
igh
te
ch
, fa
st, a
cce
ssib
le tra
nsp
ort
atio
n o
ffe
rin
g th
at
pro
vid
es g
rea
ter
affo
rda
bili
ty &
co
ntr
ol th
an
alte
rna
tive
s.
•E
mp
ow
ers
pa
sse
ng
ers
th
rou
gh
GP
S tra
ckin
g o
f ve
hic
le &
allo
win
g
the
m to
sh
are
th
eir lo
ca
tio
n w
ith
so
me
on
e (
pa
sse
ng
er
sa
fety
).
•P
aym
en
t syste
m is c
on
ve
nie
nt (e
limin
ate
s n
ee
d to
ca
rry c
ash
/cre
dit
ca
rds).
•F
un
da
me
nta
lly d
iffe
ren
t fr
om
tra
ditio
na
l ta
xic
ab
s -
pe
op
le s
ho
uld
be
fre
e to
ch
oo
se
wh
at m
od
e o
f tr
an
sp
ort
atio
n th
ey w
an
t to
ta
ke
.
•H
avin
g b
oth
taxic
ab &
Uber
serv
ices m
ake for
a c
om
petitive
ind
ustr
y.
•Ta
xic
ab
in
du
str
y is o
ve
rre
gu
late
d -
use
rs d
on
’t w
an
t th
e s
am
e
exp
erie
nce
with
Ub
er.
•In
tere
st fr
om
users
for
munic
ipalit
ies to p
rote
ct passenger
safe
ty &
en
su
re s
afe
dri
vin
g a
mo
ng
st p
rovid
ers
.
22
City o
f Toro
nto
Expe
rie
nce
•To
ron
to C
ity s
taff e
stim
ate
Ub
erX
is g
row
ing
in
th
e C
ity b
y 1
5,0
00
-
20
,00
0 n
ew
use
rs e
ach
we
ek:
–17,0
00 U
ber
X t
rips/d
ay
–5
00
,00
0 U
be
r X
trip
s/m
on
th
–A
pp
rox. 1
0,0
00
Ub
erX
dri
ve
rs
•T
he
City
of
To
ron
tois
co
nce
rned
that
Ub
erX
op
era
tio
ns
pose
arisk
to
pu
blic
sa
fety
be
ca
use
of
the
use
of
un
lice
nse
dve
hic
les
for
hire
,
un
ce
rta
inin
su
ran
ce
co
vera
ge
&th
epro
cesse
su
se
db
yth
eC
om
pa
ny
to
scre
en
dri
ve
rs.
•In
No
ve
mb
er,
20
14
,C
ity
so
ug
ht
co
urt
inju
nctio
na
gain
st
Ub
er
tosto
p
op
era
tin
gu
nle
ss
itob
tain
ed
ata
xic
ab
bro
ker
&lim
ou
sin
ese
rvic
e
co
mp
an
ylic
en
ce
-C
ourt
rule
din
Ju
ly,
20
15
that
Ub
er’
so
pera
tio
ns
we
re
no
tca
ptu
red
with
inth
ed
efin
itio
ns
of
“taxic
ab
bro
kera
ge
”or
“lim
ousin
e
se
rvic
es
co
mp
an
y”
co
nta
ine
din
To
ron
to’s
By-l
aw
.
23
Cana
dia
n M
un
icip
al R
espo
nses to
Ube
r
24
Mu
nic
ipal
ity
Re
spo
nse
to
Ub
er
Toro
nto
Co
un
cil d
irec
ted
sta
ff t
o u
pd
ate
def
init
ion
s in
byl
aw,
red
uce
th
e “d
rop
fee
” &
ove
rall
fare
pri
ce, r
evie
w
regu
lato
ry r
equ
irem
en
ts t
o le
sse
n r
egu
lato
ry b
urd
en
.
Ott
awa
Co
un
cil d
irec
ted
sta
ff t
o u
nd
ert
ake
a re
view
of
the
ir T
axi
ind
ust
ry,i
ncl
ud
ing
role
of
tech
no
logy
. Th
e C
ity
has
p
rocu
red
a t
hir
d-p
arty
co
nsu
ltan
t to
un
de
rtak
e b
ylaw
re
view
.
Reg
ion
of
Wat
erlo
oTh
e R
egio
nis
rev
isin
g &
mer
gin
g it
s ta
xi &
lim
ou
sin
e
byl
aws
for
pas
t ye
ar.
Cu
rren
tly
in p
ub
lic c
on
sult
atio
n w
ith
a
dra
ft b
ylaw
th
at p
rop
ose
s to
reg
ula
te p
riva
te v
ehic
les
such
as
Ub
erX
as
“au
xilia
ry t
axic
abs”
Edm
on
ton
Co
un
cil d
irec
ted
sta
ff t
o d
evel
op
reg
ula
tio
n f
or
Tran
spo
rtat
ion
Net
wo
rk C
om
pan
ies.
Alb
erta
insu
ran
ce
ind
ust
ry is
dev
elo
pin
g “r
ide
shar
ing
” in
sura
nce
.
Nort
h A
meri
ca
n R
eg
ula
tory
Revie
ws
•R
eg
ula
tors
acro
ss
No
rth
Am
erica
are
revie
win
gth
eir
regu
lato
ryo
ptio
ns
tobetter
addre
ss
the
em
erg
ence
of
Uber;
ingenera
l,th
ese
revie
ws
inclu
de
:
–R
evie
win
go
fcu
rre
nt
by-l
aw
s/r
egu
latio
ns
tod
ete
rmin
ew
ha
tch
ange
s
are
ne
ce
ssa
ryto
ca
ptu
ren
ew
&e
me
rgin
gte
ch
no
log
ies
into
the
gro
und
transport
ation
industr
y.
–R
evie
win
gm
un
icip
alb
y-l
aw
de
fin
itio
ns:
•U
pd
ate
de
fin
itio
no
fta
xic
ab
bro
ke
r&
limo
usin
ese
rvic
eco
mp
an
y;
&,
•E
nsure
Uber’
sopera
tion
iscaptu
red
inth
edefinitio
ns.
-R
evie
win
gth
ep
ossib
lere
mo
va
lo
nta
xilic
en
ce
ca
ps
-R
evie
win
gth
etr
an
sfe
rab
ility
ofm
un
icip
allic
en
ce
s
-R
evie
win
gth
ecu
rre
ntfa
restr
uctu
re
-R
evie
wvehic
lere
quir
em
ents
25
Seekin
g a
Un
ifie
d P
olic
y A
ppro
ach
to
Ube
r -
Mee
tin
g
with
GTA
Mun
icip
alit
ies
•G
ive
nth
ere
ach
ofU
ber,
&th
efa
ctth
at
itis
no
tco
nstr
ain
ed
totr
ad
itio
na
l
mu
nic
ipa
lbou
nd
arie
s,
Mark
ham
City
Sta
ffbe
lieve
aG
TA
app
roach
(at
min
imu
m)
toth
isp
ub
licp
olic
yis
su
eis
req
uir
ed
.
•O
nO
cto
ber
9,
20
15
City
sta
ffm
et
with
repre
se
nta
tive
sfr
om
GTA
munic
ipalit
ies.
–M
un
icip
alit
ies
pre
se
nt
inclu
de
dToro
nto
,V
au
gh
an
,R
ich
mon
dH
ill,
Bra
mp
ton
&M
issis
sa
ug
a
–U
be
ris
pre
se
ntin
ga
ch
alle
ng
efo
ra
llG
TA
mu
nic
ipa
litie
s
–R
eco
mm
en
dta
kin
ga
co
ord
ina
ted
,sta
nd
ard
ize
da
pp
roa
ch
–D
iscu
sse
dre
cip
roca
llic
en
sin
ga
rra
ng
em
en
ts
•M
un
icip
alit
ies
will
co
ntin
ue
tom
ee
tqu
art
erly
topro
vid
eu
pda
tes
on
enfo
rcem
ent&
chan
ges
tore
gula
tory
requir
em
ents
.
26
Pro
vin
cia
l U
pd
ate
•A
pri
va
tem
em
bers
bill
(Bil
l1
31
-O
pp
ort
un
ity
inth
eS
ha
rin
g
Ec
on
om
yA
ct,
20
15)
sponsore
db
yT
imH
udak,
passed
second
rea
din
gin
the
Le
gis
latu
reo
nO
cto
be
r2
9,2
01
5.
•K
ey
fea
ture
so
fth
eB
illin
clu
de
:
–R
eq
uire
men
tto
post
cle
ar
rate
s,
allo
wfe
ed
ba
ck,
ha
ve
po
licie
sof
no
n-d
iscrim
ination
with
respect
topassengers
&neig
hbourh
oods
&se
tve
hic
lesa
fety
sta
nd
ard
s.
–D
rive
rsba
rred
fro
mta
kin
gstr
eet
ha
ils&
be
req
uired
toho
lda
va
lidlic
en
ce
,p
rop
er
insura
nce
,a
cle
ar
crim
ina
lre
cord
,n
om
ore
than
3re
centdrivin
gvio
lations
&b
ea
tle
ast2
1years
old
.
–M
un
icip
alit
ies
wo
uld
receiv
estr
on
ge
re
nfo
rce
me
nt
po
wers
-
inclu
din
gth
ea
bili
tyto
leve
ld
em
eri
tp
oin
tsfo
rre
peat
offen
ders
su
ch
as
ba
nd
itca
bs.
27
Inte
rim
Ste
ps f
or
Mark
ham
•O
nO
cto
ber
27
th,
Mark
ha
mC
ity
Co
uncil
ad
op
ted
recom
men
de
d
ch
an
ges
toth
eM
un
icip
al
Act
for
the
Pro
vin
ce
’scon
sid
era
tio
n–
these
inclu
de
dth
ecre
atio
no
fP
rovin
cia
lsta
nd
ard
sfo
rre
gu
latin
gth
eta
xic
ab
ind
ustr
yin
ligh
to
fth
ee
me
rge
nce
ofU
be
r&
the
sh
ari
ng
eco
no
my.
•O
nO
cto
ber
29
,20
15
,M
ark
ham
City
sta
ffp
art
icip
ate
da
foru
min
the
City
ofTo
ron
too
nth
esh
ari
ng
eco
no
my.
•O
nO
cto
be
r3
0,
201
5,
Ma
rkh
am
City
sta
ffp
art
icip
ate
din
aU
pp
er
&
Low
er
tier
Cle
rk’s
meeting
todis
cuss,am
ong
oth
er
topic
s,U
ber.
•B
y-
law
Offic
er
tim
eh
as
be
en
rea
lloca
ted
toa
llow
for
gre
ate
rlic
en
sin
g
en
forc
em
en
t-
the
City
now
has
de
dic
ate
dlic
en
sin
ge
nfo
rce
me
nt
on
a
daily
basis
(inclu
din
goff
hours
).
28
Conclu
sio
n
•M
an
yo
fC
an
ad
a’s
cu
rre
nt
taxic
ab
law
s&
reg
ula
tio
ns
we
reen
acte
d
befo
reth
eem
erg
ence
ofdig
italte
chnolo
gy
&are
there
fore
outd
ate
d.
•T
he
gro
wth
of
the
sh
arin
ge
con
om
y&
the
associa
ted
ne
wte
ch
nolo
gie
s
isfo
rcin
gC
an
ad
ian
mun
icip
alit
ies,
inclu
din
gth
eC
ity
of
Mark
ha
m,
tore
-
exam
ine
the
traditio
nal
taxic
ab
regula
tions
that
many
feel
pre
vent
exis
tin
go
pe
rato
rsfr
om
co
mp
etin
gw
ith
ne
wco
mp
etito
rssu
ch
as
Ub
er.
•P
rescrip
tive
reg
ula
tio
ns
for
exis
ting
taxic
ab
op
era
tors
ne
ed
to
modern
ized
tosupport
gre
ate
rin
novation
&re
duce
red
tape
while
at
the
sa
me
tim
ep
rote
ctin
gth
epu
blic
inte
rest&
en
su
ring
the
hea
lth
&sa
fety
of
cu
sto
me
rs.
29
Conclu
sio
n
•T
he
ou
tdate
dM
un
icip
al
Act
reg
ula
tory
fra
me
work
ha
sre
su
lte
din
diffe
rent
sta
kehold
ers
within
the
taxic
ab
industr
yfa
cin
gdiffe
rent
rule
s–
this
“re
gu
lato
ryg
ap
”n
ee
ds
tob
ea
dd
resse
d.
•M
an
yp
erc
eiv
eth
ee
merg
en
ce
of
Ub
er
as
an
opp
ort
un
ity
tocre
ate
ne
w
ways
of
lookin
ga
texis
ting
regula
tory
fram
ew
ork
s–
on
eth
at
keeps
only
tho
se
pro
vis
ion
sth
ata
rere
leva
nt&
ne
ce
ssa
ryto
da
y.
•O
vera
ll,a
lth
ou
gh
the
taxic
ab
&lim
ou
sin
ein
du
str
ies
fee
lth
at
Ub
er
should
be
banned,
there
appears
tob
estr
ong
public
support
for
the
se
rvic
es
Ub
er
pro
vid
es
30
Sta
ff R
ecom
me
nd
ation
s:
1.
Th
at sta
ff r
ep
ort
ba
ck to
th
e G
en
era
l C
om
mitte
e in
Ja
nu
ary
, 2
01
6 w
ith
am
endm
ents
to B
y-l
aw
2012
-92 to:
a)
Re
vis
e th
e c
urr
en
t d
efin
itio
ns fo
r ta
xic
ab
s, o
wn
ers
, ta
xic
ab
bro
ke
rs &
lim
ou
sin
e s
erv
ice
co
mp
an
ies;
b)
Add a
dditio
nal w
ord
ing to p
rohib
it the d
ispatc
hin
g o
f
un
lice
nse
d ta
xic
ab
s &
lim
ou
sin
es; &
,
2.
Th
at sta
ff r
ep
ort
ba
ck to
Ge
ne
ral C
om
mitte
e in
Ja
nu
ary
, 2
01
6 o
n th
e
esta
blis
hm
ent of a T
axic
ab &
Lim
ousin
e A
dvis
ory
Com
mitte
e (
TLA
C)
to a
ssis
t th
e C
ity in
co
nsu
ltin
g w
ith
in
du
str
y s
take
ho
lde
rs; &
,
31
Sta
ff R
ecom
me
nd
ation
s:
3.
Th
at sta
ff r
ep
ort
ba
ck to
Ge
ne
ral C
om
mitte
e m
ee
tin
g in
Fe
bru
ary
,
20
16
, o
n th
e fo
llow
ing
:
a)
Fa
re r
ate
s;
b)
A r
evie
w o
f th
e C
ity o
f M
ark
ha
m’s
dri
ve
r tr
ain
ing
re
qu
ire
me
nts
;
&,
4.
Th
at sta
ff c
on
tin
ue
to
mo
nito
r th
e s
tatu
s o
f th
e P
rovin
cia
l B
ill &
co
llab
ora
te w
ith
oth
er
On
tario
mu
nic
ipa
litie
s o
n a
un
ifie
d p
olic
y
ap
pro
ach
to
ad
dre
ss U
be
r a
nd
re
po
rt b
ack to
Ge
ne
ral C
om
mitte
e in
the S
pring, 2016; &
furt
her,
5.
Th
at M
ark
ha
m’s
Ta
xic
ab
& L
imo
usin
e In
du
str
y b
e e
nco
ura
ge
d to
revie
w &
ad
op
t cu
sto
me
r se
rvic
e e
nh
an
ce
me
nts
in
clu
din
g:
•O
nlin
e p
aym
ent options
•R
ea
l tim
e G
PS
tra
ckin
g
•D
ire
ct cu
sto
me
r fe
ed
ba
ck m
ech
an
ism
32
Qu
esti
on
s?
33