Transcript

Mobile Beats Paper Check In

Chase CarterDirector of Communications

Oklahoma State University Alumni Association

The Problem

• 88 Regional Chapters and Watch Clubs

• 750 events with 26,500 attendees in FY12

• Variety of event records– Online registration lists– Paper forms

• Bad database records for event attendance

A (Potential) Solution

• Mobile Check-In Form

• Available across multiple platforms and devices

• Instantly updatable• Automatic member

thank you email• Excel reporting

Step One: Create the Form

• Basic iModules Form– First and Last Name– Email– Grad Year

• New Fields– Game Date– Location– ID Number Guess– Email Subscription

Step One: Create the Form

• Basic iModules Form– First and Last Name– Email– Grad Year

• New Fields– Game Date– Location– ID Number Guess– Email Subscription

Step Two: Customize Finish Page

• Customize greeting with school-related theme

• Share your check in socially

• Advertise other promotions– Ultimate Fan Package– Membership

• Check in alert for other attendees

• Finish link

Step Two: Customize Finish Page

• Customize greeting with school-related theme

• Share your check in socially

• Advertise other promotions– Ultimate Fan Package– Membership

• Check in alert for other attendees

• Finish link

Share a Check In Socially

• Use AddThis.com to add social sharing buttons

• Facebook– Share a

predetermined website

– Customize logo and text below

• Twitter– Customize tweet, link

and add #hashtag

Facebook Sharing Example

Twitter Sharing Example

Step Three: Customize E-Receipt

• Thank the user for attending your event

• Repeat items from finish page if desired

• Advertise other promotions if desired– Membership– Donations– Events

Step Four: Publicize

• Create a short URL to provide volunteers

• Include the link in appropriate communications– Emails– Social Posts

• Print the link on signs, banners, tabletoppers

Step Five: Reporting

• Pull an Excel report from iModules– Game reporting?

Select just the date of the event

• Match with your database– Look up those without

ID number– Verify those who

provided ID number– Update relevant data

Mobile Check In Results

• Tested with football game day events and watch parties in 2012

• Logged 980 mobile check ins– 226 shares– 23 mobile

memberships

• Separate form for on-site game day event

Mobile Check In Drawbacks

• Still have to look up ID number

• Some users frustrated with repetition

• Some volunteers frustrated with change– Provide incentives to

chapters, watch clubs for gathering check ins

Future Mobile Check In Uses

• Created a new form for non-athletic events

• New mobile-friendly forms will make creation easier

• Mobile login will pre-populate user data

Mobile Beats Paper Check In

Chase CarterDirector of CommunicationsOklahoma State University Alumni Association

[email protected]


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