Download - Mobile & Travel by Desmond Chong IETS2011
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Mobile & Travel
Desmond Chong, Director, Business Development, Corporate Segments & Solutions
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The Smartest FREE Travel Mobile Application
„ A smart mobile travel application for travellers
„ Access to the most current important flight details with automatic syncing for itinerary updates
„ Live flight notification alerts, and trip-specific messages
„ Organize all aspects of your trips in a single itinerary
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Import Abacus Bookings into TripCase
Import PNR Add Events
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Add Trip Events Alongside with Your Travel
One touch access to trip details
Beside Flight, Hotel and Car, you can now add to your itinerary: „ Activity „ Attraction „ Cruise „ Ferry „ Restaurants and Clubs „ Ground Transportation „ Meetings „ Rail Transportation
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Access to the Most Current Trip Details
One single touch access to all trip events in a single itinerary
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Trip Directions Between Every Trip Event
Turn-by-turn driving directions to events in your itinerary or other addresses
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Works Even When You Are Offline On A Flight
View trip details in airplane mode when phone and wifi are disabled
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Live Flight Status Updates/Notifications
Flight Departures Status and Gate Status Alerts
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Push Alerts via SMS & Email Messaging
Let you know about critical changes to your trip even your TripCase app is not open
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Trip Specific Messages
Receive trip specific messages before and during the trip
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TripCase Travel Tools
Access all TripCase travel tools from one single screen
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Publish to Social Networks
You get to choose what and when to publish: - Enable selected trips - Itinerary Import - Start of Trip - Return from Trip Note: TripCase will not disclose actual locations and other details from any itinerary
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Larger devices like iPad & Galaxy will see more users
Do it differently. Build an experience.
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Taking Advantage of Mobile Technology
„ Mobile is NOT Online ‟ Integrate Profile, Habits, Location, Context
„ Intermediaries likely to be winners ‟ Would you download apps from10 carriers, and 20
hotels?
„ Competition will arise not from Travel Industry
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Technology & Value Creation
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Before the Wheel, everyone walked everywhere
Then came the wheel Followed by the Carriage
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Adopt to better serve customers
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Myths about Technology & Productivity
„ Connected 24/7 is good for business „ Email is best. Use it for everything „ Everyone is as “geeky” as I am „ Paper & Pen are dead „ We got to have the latest technology
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Parting Thoughts: 5 Letters
„S P O R T ‟ Strategy, Process, Organization, Resource, Technology
„ Role of Technology: ENABLE the strategy & model
„ Key is APPLICATION and adoption is derivative „ Organizational & Process changes must come
before technology implementation