Motivation in Organizations
Chapter 7
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Learning Objectives
1. Define motivation and explain its importance in the field of organizational behavior.
2. Describe need hierarchy theory and the motivational-fit approach, noting what each suggests about how to improve motivation in organizations.
3. Identify and explain the conditions through which goal setting can be used to improve job performance.
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Learning Objectives
4. Describe equity theory and how it may be applied to motivating people in organizations.
5. Describe expectancy theory and how it may be applied in organizations.
6. Distinguish among job enlargement, job enrichment, and the job characteristics model as techniques for motivating employees.
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Motivation
The set of processes that arouse, direct, and maintain human behavior toward attaining some goal.
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Motivation Components
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Motivation Key Points
Motivation and job performance are not synonymous
Motivation in multifaceted
People are motivated by more than just money
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Need Hierarchy Theory (Maslow)
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Motivational Fit Approach
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Goal Setting Theory
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Goal Setting Guidelines
Assign specific goals
Assign difficult, but acceptable, performance goals• Vertical stretch goals
• Horizontal stretch goals
Provide feedback on goal attainment
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Equity Theory
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Equity Theory
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Managerial Implications
Avoid underpayment
Avoid overpayment
Be honest and open with employees
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Expectancy Theory
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Other Job Performance Determinants
Skills and abilities
Role perceptions
Opportunities to perform
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Managerial Implications
Clarify people’s expectancies that effort will lead to performance
Administer rewards that are positively valent to employees
Clearly link valued rewards and performance• Incentive stock option
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Structuring Interesting Jobs
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Job Characteristics Model
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Managerial Implications
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