Download - Motivation slides a1 tcqta- k46
Ha My Hanh
Tong Phuoc Hoang Long
Hoang Minh
Le Thi Bich Nga
Vu Thi Thu Trang
English 1- International Banking- Class 46
CONTENTS
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1. What is motivation
“Motivation is a decision-making process through which a person chooses desired outcomes and behaves in ways that will lead to acquiring them.
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2. Kinds of motivationAchievement motivation Motivation from society- Affiliation Motivation Motivation from promised incentives Motivation from fear Motivation for change
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3. The importance of motivation
•To evaluate employees’ performance
•A good direction for managers
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To evaluate employees’ performance
Job performance
=f(ability)(motivation)
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3. The importance of motivation
•To evaluate employees’ performance
•A good direction for managers
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High motivation
Low motivation
Low skills
High skills
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4. Theories of motivation
1. Maslow’s Hierarchy of Needs
2. Herzberg’s Two Factor Theory
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Maslow’s Hierarchy of Needs
• Human beings are motivated by unsatisfied needs
• These needs can be divided into five levels
• Fundamental factors need to be satisfied first in order to pursue higher-level motivators
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Applying Maslow’s Theory
• Various employees will be motivated by completely different needs
• Leaders must understand the current level of needs of each employee
• Examples:
Physiological MotivatorsEsteem MotivatorsSelf-Actualization Motivators
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F. Herzberg’s Two Factor Theory
• Performances of people are influenced by two factors
Hygiene factors: ensure an employee does not become dissatisfied (working conditions, quality of supervision, salary, etc)
Motivation factors: motivate an employee into higher performance (achievement, recognition, growth, etc)
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F. Herzberg’s Two Factor Theory
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F. Herzberg’s Two Factor Theory
High Hygiene Low Hygiene
HighMotivation
• highly motivated • have few complaints
• motivated • a lot of complaints
Low Motivation
• few complaints • not highly motivated• The job is perceived as a paycheck
• unmotivated • lots of complaints
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5. Motivation techniques
How can a leader and manager motivate their staff?
How can an employee can motivate himself?
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How can a leader/manager motivate their staff??
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#1. ASK
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#2. Listen
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#3. Regular Recognition
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# 4. Have A Little Fun
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#5. Foster Fair Competition
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#6. Be Friendly With Everyone, But Don’t Become Friends
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#7. Sharing
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#8. Coach And Accept Coaching
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How can an employee can motivate himself
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Self-motivation
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How to motivate yourself
Take inspiration from othersThink positivelyReward yourselfSeeking supportDo something different