Motorola Solutions
MOTOTRBO® 2.X System Release Notes
Professional Commercial Radios (PCR) & Accessories
Version: R2.6.0 v01
Date: 25th May 2016
System Release R2.6.0
System Release R2.6.0 Motorola Solutions Page 2 of 21
Contents
Scope ...................................................................................................................................................... 3
Abbreviations .......................................................................................................................................... 3
What’s new in System Release R2.6.0 ...................................................................................................... 4
Product Versions ..................................................................................................................................... 7
Product Availability ................................................................................................................................. 8
Important Notes ...................................................................................................................................... 9
Open (Unresolved) Issues ...................................................................................................................... 17
Resolved Issues in Product Release ........................................................................................................ 20
System Release R2.6.0 Motorola Solutions Page 3 of 21
Scope
These MOTOTRBO 2.X System Release Notes cover the following MOTOTRBO products:
DP1400, SL1600, DP2000 Series, DP3441, DP4000 Series, DP4000Ex Series and SL4000 Series
Portables
DP2000e Series, DP3441e, DP4000e Series and SL4000e Series Portables
DM1000 Series, DM2000 Series and DM4000 Series Mobiles
DM4000e Series Mobiles
DR 3000, MTR3000, SLR 5500 and SLR8000 Repeaters
Radio Management
CPS
Air Tracer
Tuner
RDAC
Multi Channel Device Driver (MCDD)
Device Discovery and Mobility Service (DDMS)
MOTOTRBO Network Interface Service (MNIS) Data Gateway
MOTOTRBO Network Interface Service (MNIS) VRC Gateway
Capacity Max ESU
Capacity Max Trunk Controller
System Advisor
IMPRESTM Fleet Management Software
Second generation MOTOTRBO MPT1327 GOB
MPT1327 GOB CPS
Please refer to the latest MOTOTRBO 1.X System Release Notes for details on the following MOTOTRBO
products:
DP 3000 Series Portables
DM 3000 Series Mobiles
First generation MOTOTRBO MPT1327 GOB
Abbreviations
CPS Customer Programming Software
CFS Charge for Software
OTAP Over The Air Programming
RM Radio Management
OB Option Board
RDAC Repeater Diagnostics and Controls
System Release R2.6.0 Motorola Solutions Page 4 of 21
What’s new in System Release R2.6.0
1) Capacity Max
MOTOTRBO Capacity Max is Motorola’s next-generation DMR trunking solution. It is a Control Channel-based trunking system (infrastructure and subscriber) with both proprietary and standards-based (ETSI DMR Tier III) over the air signaling protocols. The single system Server hardware platform, the Capacity Max System Server (CMSS) is used to host the system-level Trunk Controller, System Advisor server, and the MNIS Voice & Radio Command (VRC) Gateway.
The Trunk Controller handles system wide Resource Management, Call Control, Registration and Authentication.
The System Advisor (client/server architecture) provides centralized system and fault management, including call monitoring functionality.
The MNIS Data and VRC Gateways provide centralized voice and data gateway functionality to external applications, including the wireline control room solutions and the ADP interfaces. Both TRBOnet Plus and SmartPTT Plus applications are supported.
The feature set comparable with Capacity Plus/LCP and Connect Plus system - a summary of system
functionality is shown here: (see the Capacity Max System Planner for complete details).
Group Call Individual Call w/ and w/o User Acknowledgement Group Broadcast Call Text Message (23 Char SMS) Registration Roaming Queue Call All Call Emergency Alarm Emergency Call Dispatch Call Telephony Call Packet Data Text Message (Standard) Radio Check Radio Stun/Revive Remote Monitor
Key-based Authentication Voice Interrupt Call Pre-emption Mass Registration Late Entry Talkgroup Affiliation Voice and Data Encryption Critical Site Assignment Radio and Talkgroup Site Restrictions Subscriber Access Control All Start CC Repeater Redundancy Call Queue Priority (via SAC) Discreet Listening Remote Repeater Programming Wireline Application Interface
Talkgroup Scan Dynamic Site Assignment Site and Channel Extensibility Site Trunking Enhanced Channel Access PSN-based Authentication Data Revert GNSS Location (w/High Efficiency) Indoor Location MOTOTRBO Text Messaging OTA Programming OTA Battery Management Telemetry Enhanced Registration Enhanced Roaming Adv. Late Entry Call Alert
System Release R2.6.0 Motorola Solutions Page 5 of 21
The following MOTOTRBO repeaters and subscribers support Capacity Max:
Repeaters:
DR3000
MTR 3000
SLR 5500
SLR 8000
Subscribers:
Portables:
DP3441
DP4400
DP4401
DP4401 Ex
DP4801
DP4800
DP4801 Ex
SL4010
SL4000
DP3441e
DP4400e
DP4401e
DP4600e
DP4601e
DP4801e
DP4800e
SL4010e
SL4000e
Mobiles:
DM4401
DM4400
DM4600
DM4601
DM4401e
DM4400e
DM4600e
DM4601e
2) Indoor Location Tracking The Indoor Location Tracking feature scope provides the ability for tracking a radio user inside of a building or indoor conditions. The use case is supported with the Beacon technology and Application Developer Partner tools – which accurately tracks the indoor location data points and applies it to mapping application software. 3) SLR 8000 Repeater Support The SLR 8000 Base Station Repeater will be fully supported in the all system topologies. All features supported on XPR and MTR3000 series Repeaters will also be supported on the SLR 8000. The SLR 8000 will offer additional features, alarming and diagnostic capabilities, and higher specifications compared to the recently announced SLR 5000. 4) Radio Management 2.0 The Radio Management application is used to configure all MOTOTRBO system products including Trunking Controller, Repeaters, Mobiles and Portables. Radio Management can be installed on any computer, which meets the minimum hardware and software requirements, with a direct IP connection to the system. Radio Management consists of a four major components that can be installed on the same or different computers, as follows:
Radio Management Client : Edits and Manages Configuration Data
Radio Management Server : Storage of Configurations
Radio Management Device Programmer : Programs All Managed Devices
Radio Management Job Processor: Processes Scheduled Jobs 5) SLR 5000/8000 Real Time Clock and Time Stamp
System Release R2.6.0 Motorola Solutions Page 6 of 21
The SLR 5000 will support configuration and maintain a clock and provide time stamp information for applicable alarms and events. The Real Time Clock will be supported on all MOTOTRBO systems. 6) SLR 8000 Digital Local Audio The SLR 8000 will support the capabilities of allowing a user to playback a voice audio stream on a select channel. Digital Local Audio will be supported on all MOTOTRBO systems for playback and on Conventional mode only for transmit. Software License Required. 7) Domain Name Service Usage for Master Repeater The MOTOTRBO Repeater platforms will support the user configuration capabilities using a Domain Name Service. This will be an alternative method to the configuring an IP address. 8) Wi-Fi Programming and Upgrade This feature uses the Wi-Fi interface on the latest generation of radios to enhance Over-the-Air Programming. Users can now send large files to your radios – for example new radio firmware, voice announcement files and splash screen images. 9) Call Alert Enhancement When receiving a Call Alert, the user can now choose to respond with a private call to the initiator or make a programmed default PTT call. 10) Per Channel Output The output levels can now be configured on a per channel basis using MOTOTRBO Customer Programming Software (CPS). 11) Voice Announcement for General Purpose Input Output (GPIO) Trigger for Channel Steering Manage voice announcements for mobile radios with channel steering.
12) Authenticated Radio Disable This feature allows the radio to challenge the inhibit/uninhibit commands.
13) Transmit Inhibit This feature allows the radio to behave similar to a device in “Airplane Mode” – turning off the transmission capabilities. 14) Incorrect Battery Alert Enhancement (for Intrinsically Safe Radios) This feature allows the Hazardous Location approved radios to distinguish between FM and multiple UL approved batteries and alert users in case of a mismatch. 15) Radio Audio Improvements This feature enhancement allows the following audio improvements:
1. Radio improvements to the audio processing found in the R2.X radio product line. As a result the audio will sound a little brighter and a little clearer to some users with this release.
2. A new language specific setting under the Audio Profile heading in CPS. This option applies specific audio processing for Dutch, Indonesian, Italian and Spanish.
16) Closed (Resolved) Issues: See Resolved Issues in Product Release section.
System Release R2.6.0 Motorola Solutions Page 7 of 21
Product Versions
Listed below are all MOTOTRBO Product Versions associated with the different R2.6 system releases.
MOTOTRBO Product Release R2.6.0
DP1400 Portables R01.01.30
SL1600 Portables R01.01.30
DP2000/DP2000e Series Portables
R02.60.03
DP3441/DP3441e Portables R02.60.03
DP4000/DP4000e Series Portables
R02.60.03
DP4000Ex Series Portables R02.60.03
SL4000/SL4000e Series Portables R02.60.03
DM1000 Series Mobiles R01.01.30
DM2000 Series Mobiles R02.60.03
DM4000/DM4000e Series Mobiles
R02.60.03
DR 3000 Repeaters R02.06.00.07
MTR3000 Repeaters R02.06.00.07
SLR 5500 Repeaters R02.06.00.07
SLR 8000 Repeaters R02.06.00.07
Radio Management 2.0.43.0
CPS 13.00 (Build 666)
Air Tracer 9.0 (Build 31)
Tuner 13.0 (Build 214)
RDAC 7.0 (Build 98)
Multi Channel Device Driver (MCDD)
2.1.3
Device Discovery and Mobility Service (DDMS)
03.40.5000
MOTOTRBO Network Interface Service (MNIS) Data Gateway
02.60.5003
MOTOTRBO Network Interface Service (MNIS) VRC Gateway
02.60.5003
Capacity Max ESU PCR-02.05.03.03-05
Capacity Max Trunk Controller R02.06.04
System Advisor EUEM-01.00.02.68
IMPRESTM
Fleet Management Software
R2.0.9
R2.X MPT1327 GOB R01.02.04
MPT1327 GOB CPS R02.00.03
System Release R2.6.0 Motorola Solutions Page 8 of 21
Product Availability
The MOTOTRBO products covered by this document are available either as an orderable DVD or a file
which can be downloaded from the MOTOTRBO Resource Centre at Motorola Online.
MOTOTRBO Product Orderable DVD
Part Number MOTOTRBO Resource
Centre Location
Upgrade Package for DP1400 and SL1600 Portables
N/A R2.X Device Firmware
Upgrade Package for DP2000/DP2000e Series, DP3441/DP3441e, DP4000/DP4000e Series and DP4000Ex Series Portables
N/A R2.X Device Firmware
Upgrade Package for SL4000/SL4000e Series Portables
N/A R2.X Device Firmware
Upgrade Package for DM1000 Series Mobiles
N/A R2.X Device Firmware
Upgrade Package for DM2000 Series Mobiles
N/A R2.X Device Firmware
Upgrade Package for DM4000/DM4000e Series Mobiles
N/A R2.X Device Firmware
Upgrade Package for DR 3000 and MTR3000 Repeaters
N/A R2.X Device Firmware
Upgrade Package for SLR 5500 and SLR 8000 Repeaters
N/A R2.X Device Firmware
CPS GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)
Air Tracer GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)
Tuner GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)
RDAC GMVN5520_ N/A
Multi Channel Device Driver (MCDD) GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)
Device Discovery Mobility Service (DDMS)
GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)
MOTOTRBO Network Interface Service (MNIS) Data Gateway
GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)
IMPRESTM
Fleet Management Software
N/A Accessories / Software Update / Energy
Upgrade Package for the R2.X MPT1327 GOB
N/A R2.X Device Firmware
MPT1327 GOB CPS N/A Programming Software (CPS, Tune, Air, Tracer)
System Release R2.6.0 Motorola Solutions Page 9 of 21
Important Notes
Repeater Update Duration
When updating MOTOTRBO repeaters, it’s important to ensure that the update process is not
interrupted until the “Device Update Successful” message appears on the CPS screen.
DR 3000 Repeater Hardware Upgrades
A MOTOTRBO RDAC Indicator Repeater Board Service Kit (PMLN5269) is available to upgrade pre-R1.4 VHF / UHF1 DR 3000 repeaters to support the power / fan failure diagnostic alarms.
Note: Any DR 3000 repeater ordered since the launch of R1.4 does NOT require this hardware upgrade.
To determine if a given DR 3000 repeater requires the hardware upgrade then check the S/Tanapa label. DR 3000 repeaters containing one of the following S/Tanapa numbers will require the hardware upgrade (all other DR 3000 repeaters will not):
PMUE2390AAEAA DR 3000 UHF1 (25-40W)
PMUE2390AAE DR 3000 UHF1 (25-40W)
PMUD2091AAEAA DR 3000 VHF (25-45W)
PMUD2091AAE DR 3000 VHF (25-45W)
PMUD2092AAEAA DR 3000 VHF (1-25W)
PMUE3017AAEAA DR 3000 UHF1 (1-25W)
Repeater Diagnostic and Control Version
RDAC version 1.0 is NOT forwards compatible with DR 3000 repeaters containing firmware version R01.06.11 onwards and MTR3000 repeaters. To ensure compatibility, the minimum requirement is for RDAC version 2.5 to be installed.
If RDAC is used with a Linked Capacity Plus system configuration, then RDAC version 4.0 or later must be used.
Repeater Knockdown
It is recommended that the Repeater is not in the Repeater Knockdown state while performing a CPS
Read or Write operation.
Legacy PL Falsing
Certain legacy analogue subscribers configured for PL XZ (67 Hz), 183.5 Hz or 199.5 Hz sound "squelch
tail" like bursts while DMR digital activity is present on the channel. It is recommended therefore that
System Release R2.6.0 Motorola Solutions Page 10 of 21
these tones be avoided if legacy analogue subscribers are required to operate on channels where DMR
digital activity is present.
Repeater Hardware Compatibility
DR 3000 repeaters containing 32MB of memory and MTR3000 repeaters support all R1.X and R2.X
features.
DR 3000 repeaters containing 8MB of memory support most R1.X features. However such repeaters do
not support the IP Repeater Programming R1.X feature, Linked Capacity Plus or any of the R2.X features.
Note: Any DR 3000 repeater ordered since the launch of R1.7 contains 32MB of memory.
To determine if a given DR 3000 repeater contains 8MB of memory then check the S/Tanapa label. DR 3000 repeaters containing one of the following S/Tanapa numbers contain 8MB of memory (all other DR 3000 repeaters contain 32MB):
PMUE2390AAEAA DR 3000 UHF1 (25-40W)
PMUE2390AAE DR 3000 UHF1 (25-40W)
PMUE2390BAEAA DR 3000 UHF1 (25-40W)
PMUD2091AAEAA DR 3000 VHF (25-45W)
PMUD2091AAE DR 3000 VHF (25-45W)
PMUD2091BAEAA DR 3000 VHF (25-45W)
PMUD2092AAEAA DR 3000 VHF (1-25W)
PMUD2092BAEAA DR 3000 VHF (1-25W)
PMUE3017AAEAA DR 3000 UHF1 (1-25W)
PMUE3017BAEAA DR 3000 UHF1 (1-25W)
PMUE3084AAEAA DR 3000 UHF2 (1-40W)
DR 3000 Repeater Software Upgrade
DR 3000 repeaters containing firmware versions earlier than R01.02.xx must be upgraded to a firmware
version between R01.02.xx and R01.06.xx prior to being upgraded to firmware version R01.07.xx or
later.
Enhanced GPS Configuration
It is strongly encouraged to review section 2.4.3.6 of the MOTOTRBO System Planner for configuration
guidelines.
System Release R2.6.0 Motorola Solutions Page 11 of 21
Control Station GPS Revert Option
For single site and IP Site Connect configurations, the “GPS Revert” option must be set to “Selected” in
the control station radio.
Programming Cables
There is a new programming cable (PMKN4012B) for the DP4000 series radios. Note: PMKN4012B is
backwards compatible with the DP 3000 series radios, however PMKN4012A is NOT forwards
compatible with the DP4000 series radios.
PMKN4013C is the test & alignment / programming cable for both the DP 3000 series and the DP4000
series radios. Note: PMKN4013A and PMKN4013B are NOT forwards compatible with the DP4000 series
radios.
There is also a new “USB-A to USB-B” programming cable (30009477001) and a DB25 test cable
(PMKN4166A) for the SLR 5500 repeaters.
PN, DDMS, MNIS and MCDD Applications
The Device Discovery and Mobility Service (DDMS) application replaces the legacy Presence Notifier (PN)
application. Additionally, the DDMS is backwards compatible with the PN such that existing applications
that interface with the PN do not require any changes to receive presence notifications from the DDMS.
The Device Discovery and Mobility Service (DDMS), MOTOTRBO Network Interface Service (MNIS) and
Multi-Channel Device Driver (MCDD) applications are included on the CPS DVD (GMVN5141_) and are
also available to download from Motorola Online.
The DDMS, MNIS and MCDD applications are not installed automatically from the CPS DVD, instead they
need to be manually copied over from the top level DVD folder.
RSSI Display Value
To make a MOTOTRBO subscriber display its current RSSI value, press the left arrow three times and
immediately press the right arrow three times, all within 5 seconds of power up.
Radio Boot Up, Squelch and Display Operation
Customers are encouraged to upgrade their R2.X radio firmware to at least R02.06.04 in order to
improve the reliability of the radio boot up, analogue squelch and display operation.
R02.06.03 Firmware Upgrade Packages
Do NOT use the R02.06.03 firmware upgrade packages to upgrade radios in the field to firmware version
R02.06.03. If you have already done so, read the Important Readme document available on MOL with
R02.06.04 firmware upgrade packages.
System Release R2.6.0 Motorola Solutions Page 12 of 21
R02.06.04 Firmware Upgrade Packages
Do NOT use the R02.06.04 firmware upgrade packages until you have read the Important Readme
document available on MOL with these packages.
Linked Capacity Plus Systems
When at least one repeater in a Linked Capacity Plus system contains firmware R02.20.12 (or later), then
all repeaters in that system must be at least R02.20.12. This means that before a repeater containing
firmware R02.20.12 (or later) can be added to a Linked Capacity Plus system, any existing repeaters in
that system containing pre-R02.20.12 firmware must be upgraded to at least R02.20.12.
Upgrade procedure: Upgrade the Master repeater first then all Peer repeaters at the Master site and
finally all Peer repeaters at the other sites.
Capacity Plus Systems
For system release R02.02.20 (repeater FW: R02.20.12 / radio FW: R02.06.12), the CPS allows Capacity
Plus Channel IDs 1-16 to be defined. However, since the maximum number of Trunking repeaters per
Capacity Plus system for this release is still 6 then Channel IDs 13/14 and 15/16 should not be
configured.
For repeater firmware R02.30.01 (or later) the Rest/Site IP address must be configured for Capacity Plus
systems. Ensure a common Rest/Site IP address is configured for all repeaters in the system.
When at least one repeater in a Capacity Plus system contains firmware R02.30.01 (or later), then all
repeaters in that system must be at least R02.30.01. This means that before a repeater containing
firmware R02.30.01 (or later) can be added to a Capacity Plus system, any existing repeaters in that
system containing pre-R02.30.01 firmware must be upgraded to at least R02.30.01.
Upgrade procedure: Upgrade the Master repeater first then all Peer repeaters. During the upgrade
radios will remain on the non-upgraded repeaters until the last Peer repeater is upgraded whereupon
the radios will then switch to the upgraded repeaters.
Battery Indicator
Any DP2000 Series, DP4000 Series or DP4000Ex Series Portables that were upgraded in the field to
release R02.06.20 should be upgraded to at least R02.06.21 in order to resolve an issue whereby the
radio battery gauge shows a very low reading (or empty) when a fully charged IMPRES battery is
attached.
Transmit / Receive Below 422MHz
Any DP2000 Series, DP3441 Series or DP4000 Series UHF portable radios that were upgraded in the field
to R02.06.20 or R02.06.21 should be upgraded to at least R02.06.33 in order to resolve an issue whereby
the radio may not transmit or receive consistently if operating below 422MHz.
System Release R2.6.0 Motorola Solutions Page 13 of 21
Operation with Bluetooth Accessories
Any SL4000 Series radios that were upgraded in the field to R02.06.20 should be upgraded to at least
R02.06.33 in order to resolve an issue whereby they may fail to operate consistently when used in
conjunction with Bluetooth accessories.
Radio Management R1.2
After upgrading the RM Server to R1.2 the existing RM licenses need to be recovered as follows:
1. Click on Actions > Settings
2. Click on the Licenses tab and click on Recover Application Licenses
CfS Database Migration
The Motorola CfS database migrated to a new server during December 2013 and so any CfS licenses
purchased since this date will require CPS version R10.0 (Build 510) or later to be installed for feature
registration and activation.
CSBK Data
For system release R2.3 (repeater FW: R02.30.02 / radio FW: R02.30.01), CSBK Data is NOT supported if
the system contains a Single Site / IP Site Connect repeater configured with the Enhanced GPS option
enabled on one slot and disabled on the other slot. This is due to a known issue (see CCMPD01838363
below) which is targeted to be resolved in the next system release.
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Digital Voting Systems
Satellite Receivers in Digital Voting systems employing NAI (Network Application Interface) voice and
data applications do NOT require NAI Licenses.
Satellite Receivers in Digital Voting Systems employing DTP (Digital Telephone Patch) do NOT require
DTP licenses (note: DTP licenses are required only by Gateway repeaters which connect to a Phone
Gateway device).
For repeater firmware R02.30.12 (or later), Satellite Receivers in Capacity Plus / Linked Capacity Plus
systems employing Digital Voting do NOT require Capacity Plus / Linked Capacity Plus licenses.
Enhanced Codeplug Password Protection
Firmware R01.00.10 / R02.30.10 (System Release R02.03.10) introduces a “Read/Write” codeplug
password protection option which is unintended for our region. It is highly recommended therefore that
this option is NOT selected for the following reasons:
(a) If this option is selected and the password is subsequently lost then the radio shall have to be
returned to the Motorola repair centre for recovery.
(b) Support for this option shall be removed in a future system release.
Use of the “Read Only” codeplug password protection option remains unaffected and still allows radios
to be recovered to a default state using the “device recover” function within the CPS.
Upgrading Radios Systems Running Applications
To avoid unforeseen issues resulting from upgrading deployed radio systems running Applications, we
recommend that you check first with your Application provider to ensure that the version of Application
you are running is fully compatible with the new version of radio system.
AES Interoperability
The Advanced Encryption Standard (AES) implementation introduced as part of system release R2.4
does NOT interoperate with the pre-R2.4 MOTOTRBO AES implementation. As such, all radios in an
existing fleet with the pre-R2.4 AES implementation enabled must be upgraded to at least system
release R2.4 before deploying any radios into that fleet with the new R2.4 AES implementation enabled.
CPS DVD Tuner Installer
Revision AH of the CPS DVD (Part Number: GMVN5141AH) contains an issue with the Tuner installer
whereby the user may be requested to download and install “.net framework 4.5.1” separately. This
only happens if the Tuner is installed from the CPS DVD and there is no CPS installed on the PC prior to
the Tuner installation. To avoid this problem either install the CPS on the PC prior to installing the Tuner
or download and install the Tuner which is available from the Motorola Online Resource Centre.
System Release R2.6.0 Motorola Solutions Page 15 of 21
MPT1327 GOB Upgrade Package
The upgrade packages for the R1.X and R2.X MPT1327 GOBs cannot be installed together on the same
computer. So if the upgrade package for the R1.X MPT1327 GOB is already installed then this will have
to be un-installed before the upgrade package for the R2.X MPT1327 GOB can be installed.
Also, when running the upgrade package for the R2.X MPT1327 GOB on a Windows 7 computer, the
upgrade package must be “Run as administrator”.
MPT1327 / Connect Plus Options
Certain radio models can be ordered with factory fitted MPT1327 / Connect Plus option boards.
(NOTE: the generic option board can NOT be field upgraded to support MPT1327)
MPT1327 / Connect Plus GOB Firmware Compatibility
Where a radio contains an MPT1327 / Connect Plus option board it’s important to adhere to the
following simple rules in order to ensure full compatibility between the option board firmware and the
radio firmware:
1. On installing an MPT1327 / Connect Plus option board, ensure that both the option board and
the radio contain the latest available firmware versions.
2. On upgrading a radio to the latest available firmware version, ensure that the option board also
contains the latest available firmware version.
3. On upgrading an option board to the latest available firmware version, ensure that the radio
also contains the latest available firmware version.
Options boards for DP4000/DM4000 series radios are NOT forward compatible with
DP3441e/DP4000e/DM4000e series radios and option boards for DP3441e/DP4000e/DM4000e series
radios not backwards compatible with DP4000/DM4000 series radios.
Firmware Version R02.50.04
Do NOT use the R02.50.04 firmware upgrade packages to upgrade radios in the field to firmware version
R02.50.04. If you have already done so, or if you have received radios from Motorola containing
firmware version R02.50.04, then use the latest available upgrade packages to upgrade radios
containing firmware version R02.50.04 to at least firmware version R02.50.05.
Control Head Cable Flex
The cable flex (part 30012045001) supplied with older (Numeric / Colour Display) Control Head, Remote
Mount Control Head and Handheld Control Heads kits is not compatible with the new DP4000e series
mobiles.
To determine if a given Numeric Display Model Control Head kit is compatible with the new DM4000e
series mobile radios, refer to its part number. If the part number is PMLN5677_, then the cable flex (part
System Release R2.6.0 Motorola Solutions Page 16 of 21
30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Numeric
Display Control Head kit can be used with the DM4000e series mobile radios. If the part number is
PMLN7500_, then the Numeric Display Control Head kit is already compatible with the DM400e series
mobiles.
To determine if a given Colour Display Model Control Head kit is compatible with the new DM4000e
series mobile radios, refer to its part number. If the part number is PMLN5678_, then the cable flex (part
30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Colour
Display Control Head kit can be used with the DM4000e series mobile radios. If the part number is
PMLN7501_, then the Colour Display Control Head kit is already compatible with the DM400e series
mobiles.
To determine if a given Remote Mount Control Head kit (PMLN6404_) is compatible with the new
DM4000e series mobile radios, refer to the part number on the Remote Transceiver Interface. If the part
number is PMLN6402_, then the cable flex (part 30012045001) needs to be replaced with a newer cable
flex (part 30012045002) before the Remote Mount Control Head kit can be used with the DM4000e
series mobile radios. If the part number is PMLN7504_, then the Remote Mount Control Head kit is
already compatible with the DM400e series mobiles.
To determine if a given Handheld Control Head kit (PMLN7131_) is compatible with the new DM4000e
series mobile radios, refer to the part number on the Handheld Control Head Transceiver Adapter. If the
part number is PMLN7033_, then the cable flex (part 30012045001) needs to be replaced with a newer
cable flex (part 30012045002) before the Handheld Control Head kit can be used with the DM4000e
series mobile radios. If the part number is PMLN7502_, then the Handheld Control Head kit is already
compatible with the DM400e series mobiles.
System Release R2.6.0 Motorola Solutions Page 17 of 21
Open (Unresolved) Issues
Open (Unresolved) issues are all known or reported issues that still exist in this current software release
and may occur under certain circumstances. The risk and workaround aspects are included in the release
note description for overall assessment of a problem.
Radio Impact
Issue Number: CCMPD02058968
System/Product: Capacity Max/All Radio Models
Description: If two radios try to talk back to the same talkgroup call at the same time, the
one radio will only get the Tx denied tone after 4 seconds instead of normal 1
second.
Workarounds: None.
Issue Number: CCMPD02060763
System/Product: Capacity Max/All Radio Models
Description: The Radio can't show full alias when the radio fails in affiliation when the alias is
too long for a single screen (scrolling does not occur).
Workarounds: None.
Issue Number: CCMPD02058713
System/Product: Capacity Max/All Radio Models
Description: Subscriber will sound Site Trunking Tone and screen will refresh from 'Site
Trunking' screen to 'Registering' screen and then 'Site Trunking' screen every 30
seconds.
Workarounds: Recovery: The Site Trunking tone can be disabled by setting the codeplug field
<CP: Site Trunking Tone Interval> to 0.
Issue Number: CCMPD02072873
System/Product: Conventional Digital, Capacity Max, IP Site Connect and Capacity Plus/All Radio
Models
Description: Persistent LRRP Requests message data (use for Location Update) will be cleared
when upgrading to release 2.6.0. The LRRP Location application must resend the
LRRP Request message to the Radio to restore Persistent LRRP update service.
Since, the LRRP application relies on Radio registration and subsequent LRRP
update to determine whether it needs to resend the LRRP Request message to
the Radio, the Radio LRRP update service may be delayed, worse case could be
up to the max CPS configurable ARS Initialization Delay (i.e. 240 minutes). By
default Persistent LRRP Requests is not enabled on the radio.
System Release R2.6.0 Motorola Solutions Page 18 of 21
Workarounds: After upgrade to 2.6.0, resend location request from Location application to
upgraded radios.
Issue Number: CCMPD02060763
System/Product: Capacity Max/All Radio Models
Description: In affiliation fail screen, long User Key Pad (UKP) alias will scroll once and then
stuck. The expected behavior would be continuous autoscroll for long UKP alias.
Workarounds: Wait for success registration which will bring the radio out from the affiliation
fail state.
Infrastructure Impact
Issue Number: CCMPD02056000
System/Product: Capacity Max/System Advisor
Description: When using multiple Custom Views in the Network Database, Properties may
disappear from the wizard window that is used to create or modify custom
view. Issue may be observed during the process of creation of multiple Custom
Views in the Network Database or modification of existing Custom view.
Workarounds: The Properties are not shown in the wizard window until System Advisor Client
is restarted.
Issue Number: CCMPD02071967
System/Product: Capacity Max/System Advisor
Description: Licensing failure after restoring System Advisor database.
Workarounds: Reference the following steps to restore:
1. Download backup from ESU to local storage (ensure software that supports
tar.gz compressor is available on the computer).
2. Open the backup file "backup_<hostname>_<date>" (the backup file is in
the .tar.gz format,even if the name has not .tar.gz extension).
3. Navigate to: ./Backup_4.1.X_<date>.tar.gz/conf/ts ; and remove content of
ts directory, i.e.: anchoring-0, storage-0, licenses.
4. Save modified backup archive (ensure the name is the same as downloaded
from ESU).
5. Upload the modified backup archive to ESU and perform restore.
Issue Number: TFS00084456
System/Product: All/Radio Management
Description: Manual Site Roam and Site lock in Voice Announcement fail in Capacity Max
Full/Capacity Max Advantage.
Workarounds: Enable IP Site Connect or CapPlus (Multi-site) for support of Voice
Announcement.
System Release R2.6.0 Motorola Solutions Page 19 of 21
Issue Number: TFSPD00077656
System/Product: All/Radio Management
Description: When connecting a Job Processor to the RM server for the 1st time, the one-
time password field is not always refreshed after connecting successfully.
Sometimes, usually after several failed attempts at connecting with the one-
time password, the Password field will not show "REGISTERED" after a
successful connection.
Workarounds: Exit the Job Processor and re-launch the Radio Management Server utility to
refresh of password field.
Issue Number: TFS00080301
System/Product: Capacity Max/Radio Management
Description: An “Analyze” error occurs when a Capacity Max Site Selection set is added
before the Capacity Max System Set is created.
Workarounds: Remove the Site Selection set and add it back in after the Capacity Max System
Set is added or simply create the Capacity Max System Set first.
Issue Number: TFS00081977
System/Product: Capacity Max/Radio Management
Description: Radio Management does not show the new version of Bootloader in the Radio
View after a device upgrade that includes a Bootloader upgrade.
Workarounds: None.
Issue Number: TFS00080208
System/Product: Capacity Max/Radio Management
Description: Radio Management allows the user to save a configuration with no channels
defined or all channels removed. If the user tries to write this configuration to a
radio, an analyze error will occur.
Workarounds: Include at least one channel in the system.
Issue Number: TFSPD00081483
System/Product: Capacity Max/Radio Management
Description: When upgrading from a previous version of the Radio Management Server, the
Radio Management licenses are not transferred.
Workarounds: Recover the Application Licenses. (Use the Action Button to open the "Settings"
window. Click the "Licenses" tab and then click "Recover" the "Application
Licenses").
System Release R2.6.0 Motorola Solutions Page 20 of 21
Resolved Issues in Product Release
Resolved issues are the known product problems that were reported in products releases, but have now
been fixed or closed.
Defect ID Release
Introduced Product
Headline
CCMPD02064189 R2.2A Repeater Audio playback on receiving radio choppy (C3: 24490363)
CCMPD02057221 CCMPD02044291
R2.3 Repeater Voting boundary condition failure and examination (C3: 24401862, C3: 24640887)
CCMPD02047482 R2.5 Subscriber Received invalid returned values when retrieving modulation balance composite
CCMPD02047235 R2.3 Repeater [Douglas County] Voting call setup failure
CCMPD02044248 R2.5A Documentation MOTOTRBO CPS_ARS Monitoring ID_Help File Misleading and Incorrect
CCMPD02038261 R2.4A Subscriber Connect Plus - Microphone stays muted when quick keyed in first 3 seconds of transmission
CCMPD02006923 R2.4 Repeater Reading incorrect signal strength RSSI
CCMPD02006185 R2.4A Repeater MTR3000 Voter Always Shows Poor SQE
CCMPD02057897 CCMPD02056003
R2.2 Repeater LCP radios roam excessively/unusually when the user changes talkgroup (C3: 24690571)
CCMPD02056884 R2.4A Subscriber MOTOTRBO SL4000 - Quick Text String Translation error
CCMPD02056403 R2.0 Subscriber Audio problems clarity
CCMPD02053105 R2.5A Subscriber Radios have trouble accessing CapPlus system after upgrade
CCMPD02040124 CCMPD02037109
R2.3 Repeater PCR_SLR5500 LCP site call drop (C3: 24576229)
CCMPD02039919 R2.4A Subscriber Burst noise after dekey in Digital Channel
CCMPD02041627 R2.1 Subscriber Radio shall not discard the BT SSP data if the length exceeds 200 bytes
CCMPD02037954 R2.3 Repeater Repeater sent a wrong CSBK rsp to console application
CCMPD01942860 R2.4 Subscriber SAT below spec for 4 scenarios
CCMPD02039089 R2.4 CPS SL1600 can’t encode MDC Call alert/Sel
CCMPD02034959 R2.2B Subscriber LCP WA Confirmed Private Call Bonks After Keying Up Another WA Group Ca
CCMPD02009107 R1.0 Repeater Telnet Login Time Taking Longer on SLR 5500 Than all other MOTOTRBO Devices
CCMPD02000506 R2.2A Repeater Repeater reset unexpectedly
CCMPD01993885 R2.4A Subscriber Emergency call is not interrupted by unconfirmed text message
CCMPD02038397 R2.4B Repeater Repeater sending additional signaling message on downlink
CCMPD02045911 R2.5 CPS CPS configuration related to Vibrating Belt Clip is visible for DP4000Ex
CCMPD02042894 R2.0.5 Subscriber Intermittent no receive telegram in 5T signaling system User Define1 and User Define2
CCMPD02042038 R2.5 Subscriber WiFi Update file transfer is failing on radio power up
System Release R2.6.0 Motorola Solutions Page 21 of 21
Defect ID Release
Introduced Product
Headline
CCMPD02042116 R2.5 Subscriber Accelerometer formula for test mode is wrong
CCMPD02042109 R2.5 Subscriber SSP DSP measurement out of spec
CCMPD02042107 R2.5 Subscriber DM2000 9.4-9.8s power up time
CCMPD02042108 R2.5 Subscriber Radio screen stuck in "Connecting...Ap_Name" when AP shut down
CCMPD02041885 R2.5 Subscriber BT audio has minor audio hole
CCMPD02041391 R2.5 Subscriber DM2000 unable to auto reset after upgrade to TRBO2.5_FW_R02.50.01
CCMPD02041134 R2.5 Subscriber After port scan the radio is not able to establish connection with radio
CCMPD02035268 R2.5 Subscriber WiFi BT co-existence: BT POD call drop during PTT/release PTT delay
CCMPD02035267 R2.5 Subscriber WiFi BT co-existence: WiFi file transfer failure with iperf
CCMPD02034955 R2.4 Subscriber Radio shows distorted screen intermittently when user press PB to access menu level
CCMPD02042896 R2.4A Subscriber Voice call muted occasionally
CCMPD02030082 R2.4A Subscriber Rekey on transmitting radio during emergency hot mic will not un-mute remote radio
CCMPD02029856 R2.5 Subscriber SL4000 Charging icon drop to red level when perform USB charging using 50% battery capacity
CCMPD02026513 R2.2A Subscriber Radio does not display lowest possible Tx freq