Transcript
Page 1: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

SOUNDBITES FROMNATIONAL RESTAURANT ASSOCIATION’S MARKETING EXECUTIVE GROUP MEETING

OCTOBER , 2013DENVER , CO

Musings about Marketingfrom Restaurant Industry

Leaders

Page 2: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

CHRIS MALONE, AUTHOR OF THE HUMAN BRAND

Building Brands by Creating Content • by denise lee yohn

The social accountability that used to exist in

small communities is now being forced on big companies.

Page 3: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

CHRIS MALONE, AUTHOR OF THE HUMAN BRAND

Building Brands by Creating Content • by denise lee yohn

For the first time, the world is wired exactly consistently with

the way we as humans are designed to interact with each other.

Page 4: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

JOHN HICKENLOOPER , GOVERNER OF COLORADO

Building Brands by Creating Content • by denise lee yohn

We are connected to what is best in ourselves when we connect with other people.

Page 5: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

JOHN HICKENLOOPER , GOVERNER OF COLORADO

Building Brands by Creating Content • by denise lee yohn

Listening is how youpersuade people.

Page 6: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

CHRIS MALONE, AUTHOR OF THE HUMAN BRAND

Building Brands by Creating Content • by denise lee yohn

People were the first brands; faces were the first logos.

Page 7: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

JEN SANNING, CHIEF MARKETING OFFICER AT AMERICAN BLUE RIBBON HOLDINGS

Building Brands by Creating Content • by denise lee yohn

The communities we serve and the cultures we have

are as distinctive as anything else we do.

Page 8: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

ZOE ROMANO, ULTRARUNNER

Building Brands by Creating Content • by denise lee yohn

If you think there’s a wall between capitalism and

charity, you’re not listening.

Page 9: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

ZOE ROMANO, ULTRARUNNER

Building Brands by Creating Content • by denise lee yohn

Sometimes trying and finding out what you cannot do

is as important as finding what is possible.

Page 10: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

KAIHAN KRIPPENDORFF, AUTHOR OF OUT THINK THE COMPETIT ION

Building Brands by Creating Content • by denise lee yohn

When your competitors start repeating themselves,

there is the opportunity to look beyond the obvious

and find the 4th option.

Page 11: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

FRANCES ALLEN, EVP AND CHIEF MARKETING OFFICER , DENNY’S

Building Brands by Creating Content • by denise lee yohn

There’s nothing like miserable sales numbers to get a company

to realize we need to change.

Page 12: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

FRANCES ALLEN, EVP AND CHIEF MARKETING OFFICER , DENNY’S

Building Brands by Creating Content • by denise lee yohn

The value statements of the company need to match up

with values of the brand.

Page 13: Musings about Marketing from Restaurant Industry Leaders (by Denise Lee Yohn)

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more quotes & quips:

Building Brands by Creating Content • by denise lee yohn

Steve Jobs on Brand Building

Building Brands by Creating Content

Nine Retail Tenets for 2013

denise lee yohnhttp://deniseleeyohn.com

@deniseleeyohn


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