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NES North Region HCSW Learning EventKeynote Address
Caroline Hiscox
Acting Director of Nursing, Midwifery and Allied Health Professions
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Healthcare Support Workers
• Vital to all services across Health and Social Care
• Varied and diverse roles within Nursing, Midwifery and Allied Health Professional teams
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North Region HCSW Workforce
In total there are 4123 (WTE) Nursing, Midwifery and Allied Health Professional (AHP) HCSWs employed in the North Region
ISD Data, June 2019
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North Region HCSW Workforce
Nursing and Midwifery – Band profile
Additional 125.4 WTE
increase to the workforce since 2014
35.8 WTE increase at band 4 level
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North Region HCSW Workforce
Allied Health Professions– Band profile
Additional 25.8 WTE increase to the workforce since 2014, majority of the increase is at band 4 level, with small decrease in band 2 level posts
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The Role of HCSWs
• Working directly with patients is at the heart of every HCSW role
• Enormous potential to influence the experiences of people in hospital, GP practices, outpatients, and community settings
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The Role of HCSWs
History
Support Worker roles are not new
Origins as ‘Nursing Aides’ during the Crimean War (1854-56) Stokes and Warden (2004)
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The Role of HCSWs
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Historically a messy landscape?
A variety of Titles....Auxiliary, Assistant, Technical Instructor....
To regulate, or not to regulate...
Agenda for Change...
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The Role of HCSWs
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Where are we now and where are we headed to....
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The Role of HCSWs
NES Learning Framework (2016) - provided a new opportunity to focus HCSW roles around 4 interrelated Pillars of Practice
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The 4 Pillars of Practice
Clinical Skills
Facilitating Learning
Leadership
Service Improvement
Today’s event is about recognising how to make learning work for you across the 4 pillars of practice
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Your Role as a HCSW
In addition to your clinical skills it is about seeing yourself
.......as a leader
.......as an educator
.......as someone who can help with improvementsPixels.com free stock photos
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Your Role as a HCSW
For our organisations....
It’s about encouraging others to see and foster the talent, leadership and ideas for change that exists within the HCSW workforce
Pixels.com free stock photos
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Leadership in your role as a HCSW
“Leadership is not about titles, positions or flow charts. It is about one life influencing another”
John C. Maxwell
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Facilitating Learning in your role as a HCSW
What can people learn from you, what can you learn from each other?
How can you become an effective educator?
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Associate Practice Educators
NHS Grampian has invested in a formal education role for HCSWs
They are a recognised part of the practice education team, and support work-based learning for HCSWs across the health board
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Service Improvement in your role as a HCSW
What ideas for improvement do you have – what
would make things better around here?
Could you help with a quality improvement project or take part in a shared Governance Group?
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“Make learning work for you”
Recognising that we need
✓A culture where learning is valued and encouraged in the workplace
✓Supportive managers and colleagues✓Time✓Access to formal qualifications and funding to support
this
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“Make learning work for you”
Recognising that we are not alone....
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“Make learning work for you”
Recognising that we need....
✓ To provide more career pathways for HCSWs
✓ To develop HCSW roles for a new and different future in terms of how health and social care will be provided
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Final Thoughts
“People do not care how much you know, until they know how much you care”
John C Maxwell
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Final Thoughts
As a HCSW you have a rich potential to influence the lives of patients, their families and carers and they have the potential to enrich your learning every day
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