NetServices
We deliver quality managed services over
our MPLS network and enable innovative
delivery to the SMB & Mid-Market sectors
capability - experience - innovation
Managed Services Framework
Agility
• Willingness to respond rapidly to customer requirements
Quality
• Cisco certified managed network and quality process
Value
• Annuities, margin creation and customer protection
Why Cisco Powered Managed Services?
Cisco Powered signifies that NetServices:
• Built a network using Cisco technologies end-to-end
• Uses Cisco solutions in delivering the managed service
• Meets high standards of operational excellence
We deliver a premium end-user experience:
• Passed audits for quality and reliability
• Provide relevant SLA’s and reporting for service
• Enterprise class service experience for the SMB & Mid Market
Define our managed services?
Managed services
• Are provisioned, managed and delivered over our own UK core network
• Enable SMB’s & Mid-Market resellers to deploy best-in-class business applications
• May be hosted in our own Data Centre
• Deliver defined and measurable network and application management tasks
• Are charged according to terms of a service-level agreement (SLA)
• Are charged directly or indirectly
What can Managed Services do for me?
Competitive advantage gained through cost reduction and customer protection
• Create annuity revenues therefore less dependant on sales
• Increase margins via MSCP discount structure
• No up-front capital expenditures (Cisco 0% Finance)
• Protection as we have no customer CPE fulfilment capability
• Anti-compete contract available
What can Managed Services do for me?
Competitive advantage gained through added capability and scalability
• Access to accredited/dedicated/professional staff
• Reduce ongoing requirements to update skills and accreditations
• MSCP ensures technology upgrades as they become available
• Carrier class infrastructure and internet access
• Global reach with certainty of service standards
What's in it for your clients?
• No capital expenditure and reduced total-cost-of-ownership (TCO)
• NetServices are mandated to continually update skills and capability, enabling off-site services and rapid disaster recovery (DR)
• Future-proofed in elimination of technology risk due to NetServices responsible delivering technology as it becomes fit for purpose.
• Drive productivity and empower their business applications by running on best in class technology
• Predictable monthly cost
• High availability service offering (up to 99.99%)
alltogether Networks
Ethernet
Leased Lines
internet
Mobile
MPLSNetworkQoS SLAIPStream
ConsultancyProfessional
ServicesPre-Sales
Project OfficeService Desk
capability - experience - innovation
Anywhere Networks
Security
Hosting
SaaS
Virtualisation
UC
Anywhere service
Current Managed Services Suite
Networks
• Cisco Powered MPLS VPN
• Cisco Powered Managed Internet
• Cisco Powered TelePresence
Security
• Cisco Powered Managed Security
Hosting - Cisco legacy status
• Skilled hands & Remote hands
• Monitoring/alerting – HP OpenView
• DR/BCP & SAN
Unified Communications partners
• Video - Room – Desktop – Mobile – Bridging
• Voice - PBX – Hosting – SIP Trunking –Teleconference bridge
Virtualisation partners
• Server & desktop
SaaS partners
• Microsoft - Exchange - SharePoint – Dynamics
Summary
Network is our core offering
Increased Cisco hardware margins available
We are not CPE focused
Annuity revenues achieved
Reduced operational and/or network cost
Cisco (0%) Finance
Agility – Quality - Value