Networking Report Card 2003
Paul Gillin, VP of Editorial, TechTarget
Susan Fogarty, Site Editor, SearchNetworking.com
About the survey
Conducted via Web form, June - July, 2003
Invitations sent to SearchNetworking members on nth name basis
215 surveys completed
Results to be published on www.SearchNetworking.com
Summary findings
Plans for upgrades are encouraging
Security is a top priority
Network management contributes to business goals
Enterprise wireless making strides but adoption is slow
IP telephony accepted in concept but few implementations
Who took the survey
Sr. I T Management
8%
Sr. Non-I T Management.
2%
I T Manager16%Network
Manager5%
Network Designer/ Engr.
10%
Network Administrator
16%
Systems Administrator
13%
Other I T19%
Consultant11%
“Which of the following most
closely describes your primary job
function?”
N=215
Company size
0 20 40 60 80
1 -100
101 – 500
501 - 1,000
1,001 - 5,000
5,001 - 10,000
>10,000
=
“How many employees are in your entire organization?”
Demographics
N=215
Responsibility
0-25%32%
76-100%52%
51-75%7%
26-50%9%
=
Demographics
"What percentage of
the end users in your company
are you responsible for supporting?"
N=215
Top priorities
0 10 20 30 40 50
Enterprise application integration
IP telephony
Wireless/ mobile connectivity
Networked storage
Net mgt./ monitor
Virtual private networks
Net/ OS upgrades
Network security
=
“Which initiatives will receive the greatest resource commitments by your organization in 2004?”
N=215
Planning for tomorrow
% of responses
Top priorities - 2
0 10 20 30 40 50
Outsourcing net service
Migration to I Pv6
Multicast video
DBMS upgrade or replacement
EBusiness/ ECommerce
High-speed networking
Web access to apps
Web services
=
“Which initiatives will receive the greatest resource commitments by your organization in 2004?”
N=215
Planning for tomorrow
% of responses
Out with the old…
0-25%56%
26-50%29%
51-75%12%
76-100%3%
=
Avg. N=984
What percentage of your network infrastructure do you expect to update or
replace by the end of 2004?
Planning for tomorrow
In with the new
0 10 20 30
Optical networks
I P telephony
Hi-speed wireless LAN
I P storage
Other
I P VPNs
High-speed Ethernet
=
“Which technology will be the most crucial upgrade to your infrastructure between now and the end of 2004?”
N=215
Planning for tomorrow
% of responses
Split personality
Other2%
Sniff out problems on the network
13%
Alert staff to problems before
they occur37%
Auto-fix network problems
14%
Tie network and applications to
business processes
34%
How do you envision the
role of network management technology by
the end of 2004?
N=215
Evaluating technology
Wirelessly optimistic
Limited because of interoperability
4%
None of the above4%
Used in niches for non-critical applications
38%Common in the
enterprise24%
Limited because of security
30%
“By the end of 2004, wireless
local area networks will
be…”
N=215
Evaluating technology
Mixed objections, 2002
Other6%
Reliability/availability concerns
17%
Security issues31%
Hard to manage
5%
Current LAN works fine
24%
Too expensive17%
“If you are NOT using or planning to use wireless LANs, what are the major
reasons?”
N=960
Multiple responses permitted
Source: Networking Report Card 2002
Wirelessly deficient
76-100%3%
51-75%4%
26-50%10%
11- 25%17%
6-10%18%
Less than 5%48%
=
“By the end of 2004, what
percentage of your company's network traffic do you expect to travel over wireless local
area networks?”
N=215
Evaluating technology
IP telephony acceptance builds
Increasing because of cost
benefits36%
Implemented only in specific scenarios
29%
Too unreliable and difficult
3%
Unnecessary for most companies
9%
None of the above3%
Increasing because of
technical benefits20%
“By the end of 2004, IP
telephony will be…”
N=215
Evaluating technology
VoIP rationale, 2002
Had to change phone system
12%
Save on long distance
43%
Added features and capabilities
15%
Backup telecom
16%
Other14%
“If you are planning to deploy VoIP, what
are the major reasons?”
N=878
Multiple responses permitted
Source: Networking Report Card 2002
Lacking in implementation
11- 25%13%
26-50%11%
Less than 5%46%
76-100%7%
51-75%8%
6-10%15%
=
“By the end of 2004, what
percentage of your company's voice traffic do you expect to
travel over private IP telephony
networks?”
N=215
Evaluating technology