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StarHub 3Q‐2010 Results9 November 2010
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Forward ‐ look ing Statements
The following presentation may contain forward‐looking statements by StarHub Ltd (“StarHub”)relating to financial trends for future periods.
Some of the statements in this presentation which are not historical facts are statements of futureexpectations with respect to the financial conditions, results of operations and businesses, andrelated plans and objectives. These forward‐looking statements are based on StarHub’s current views,intentions, plans, expectations, assumptions and beliefs about future events and are subject to risks,uncertainties and other factors, many of which are outside StarHub’s control. Important factors thatcould cause actual results to differ materially from the expectations expressed or implied in theforward‐looking statements include known and unknown risks and uncertainties. Because actualresults could differ materially from StarHub’s current views, intentions, plans, expectations,assumptions and beliefs about the future, such forward‐looking statements are not and should not beconstrued as a representation, forecast or projection of future performance of StarHub. It should benoted that the actual performance of StarHub may vary significantly from such statements.
2
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Management Team
3
Neil MONTEFIORECEO
KWEK Buck ChyeCFO
TAN Tong HaiCOO
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3Q2010 Highlights
Financial Overview
Business Highlights
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
Agenda
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3Q2010 Highlights
Financial Overview
Business Highlights
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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Overv iew (3Q ‐2010 vs 3Q ‐2009)
6
Financial:
Operating revenue increased 3%Service revenue rose 4%EBITDA margin improved 6.4% pts QoQ to 32.3%YTD EBITDA margin at 26.9%
Operational:
Mobile growth: Post‐paid revenue (9%)Total customer base (13%)
Pay TV customer base post‐BPL decreased slightlyResidential broadband business stable
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Key F inanc ia l High l ights
7
Operating Revenue 552 3% ‐3% 1,679 5%
Service Revenue 534 4% ‐2% 1,606 5%
EBITDA 172 0% 22% 432 ‐14%
EBITDA Margin 32.3% ‐1.1% pts 6.4% pts 26.9% ‐5.7% pts
Taxation (19) 9% ‐38% (42) 25%
Net Profi t After Tax 82 ‐4% 41% 183 ‐26%
Capex Cash Payments 72 ‐33% ‐61% 165 5%
% of Capex to Revenue 13 ‐3% pts ‐5% pts 10 1% pts
FCF / Ful ly Di luted Share 4.6¢ ‐32% ‐29% 17.9¢ ‐19%
Net Debt to annual i sed EBITDA ratio 1.03x ‐0.05x 0.10x 1.03x ‐0.05x
S$ million 3Q‐2010 Change Change YTD‐2010 Change
3Q‐2009 2Q‐2010 YTD‐2009
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Business Expansion (3Q ‐2010 vs 3Q ‐2009)
Line of Business Service Revenue Customer Base
Post‐paid (9%)Pre‐paid (3%) Post‐paid (11%)Pre‐paid (14%)
Data & Internet (6%) Voice (13%)
Pay TV(17% of revenue mix)
Cable Broadband
(11% of revenue mix)
Fixed Network Services(15% of revenue mix)
5%(1)%
8% 13%(54% of revenue mix)
Mobile
8
(8)%
7%
0%
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Hubbing Scorecard
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Single Service HH Triple Service HHDouble Service HH
791K781K
55%54%
6%
E x p a n d i n g Hub b i n g Hou s e h o l d s ( ‘ 0 0 0 )
Note: Numbers may not add up due to rounding.
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Tota l Househo lds ARPU
10
ARPU (S$)
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Financial Overview
3Q2010 Highlights
Business Highlights
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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EBITDA & EBITDA Marg in
12
(S$ millions)
26.9%
32.6%
EBITDA Margin as % of Service Revenue
Note: Numbers may not add up due to rounding.
32.3%
25.9%
33.4%
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13
202
Note: Numbers may not add up due to rounding.
Cost Of Sa les
(S$ millions)
251
599
703
42%
37%
201230
249
Traffic Expenses Cost of Services Cost of Sales/Revenue
37%
44%
37%
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14
(S$ millions)
243
44%43%
Note: Numbers may not add up due to rounding.
O ther Operat ing Expenses
240
682
733
225 230250
Marketing & Promotion DepreciationOther G&A Operating Expenses/Revenue
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15
(S$ millions)
P ro f i t From Operat ions
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16
(S$ millions)
Net Prof i t After Tax
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(S$ millions)
Capex ( cash payments )
Note: Numbers may not add up due to rounding.
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(S$ millions)
F ree Cash F low
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Business Highlights – Mobile
3Q2010 Highlights
Financial Overview
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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Mobi le (3Q ‐2010 vs 3Q ‐2009)
Added 237k customers
Post‐paid customer base expanded 11%
Post‐paid ARPU remained stable at $69
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Mobi le Net Adds
Post‐paid Net Adds (‘000)
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
2219
30
53
35
Pre‐paid Net Adds (‘000)
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
923 939 966 994 1024
961 979 1009 1062 1097
1,9181,8841,975
2,1212,056
Customers (‘000)
52%
48%
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
1216
2729
30
Pre‐paid Post‐paid
Note: Numbers may not add up due to rounding.
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
65.564.5
66.065.0
67.4
22
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
211.3216.1 220.2
229.1 230.9
77%
23%
Mobi le Revenue & ARPU
Pre‐paid Revenue (S$M)
Post‐paid Revenue (S$M)
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
23 23 2321 21
Pre‐paid ARPU (S$ per month)
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
69 70 69 70 69
Post‐paid ARPU (S$ per month)
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
31.1 32.435.4 35.1 35.9
Mobi le Non ‐Voice Serv i ces
Post‐paid non‐voice services (% of ARPU)
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
1.21.3
1.21.1
1.0
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
74
106
122
109
124
Per Gross Connection (S$)(%)
Mobi le Acquis i t ion Costs & Churn Trend
Average Acquisition Costs Monthly Churn Rate (Post‐paid)
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Business Highlights – Pay TV
3Q2010 Highlights
Financial Overview
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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Pay TV (3Q ‐2010 vs 3Q ‐2009)
Added 2k customers
ARPU decreased to $50
Revenue decreased 8%
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
5
4
2
0
Flat
Pay TV Net Adds
Net Adds (‘000)
528
(99.6%)
Customers (‘000)
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
535 539 541 541 537
(4)
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
100.3 102.6 101.6109.6
92.4
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
56 56 55 5650
Pay TV Revenue & ARPU
Pay TV Revenue (S$M) Pay TV ARPU (S$ per month)
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
0.91.0
0.9
1.2 1.2
Pay TV Churn
Ave r a g e Mon t h l y C h u r n R a t e ( % )
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Business Highlights – Residential Broadband
3Q2010 Highlights
Financial Overview
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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Broadband (3Q ‐2010 vs 3Q ‐2009)
Added 20k customers
ARPU decreased to $47
Churn remained stable at 1.2%
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
3
8 8
Flat
Res ident ia l Broadband Net Adds
Net Adds (‘000)
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
392400
408 408 412
Customers (‘000)
4
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
58.8 59.1 59.5 59.258.3
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
50 4948 48
47
Res ident ia l Broadband Revenue & ARPU
Broadband Revenue (S$M) Broadband ARPU (S$ per month)
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
1.21.1
1.2
1.6
1.2
Res ident ia l Broadband Churn
Ave r a g e Mon t h l y C h u r n R a t e ( % )
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Business Highlights – Fixed Network Services
3Q2010 Highlights
Financial Overview
FY2010 Outlook
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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F i xed Network Ser v i ces ( 3Q ‐2010 vs 3Q ‐2009 )
Revenue increased 7%
Data & Internet services maintained 84% contribution to revenue
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3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
12.4 12.211.7
13.4 13.9
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
67.4 66.668.2 68.2
71.2
3Q‐2009 4Q‐2009 1Q‐2010 2Q‐2010 3Q‐2010
79.8 78.8 79.9 81.685.1
F i xed Network Serv i ces
Fixed Network Revenue (S$M)
Voice (S$M)
Data & Internet (S$M)
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FY2010 Outlook
3Q2010 Highlights
Financial Overview
Business Highlights
3Q2010 Highlights Financial Overview Business Highlights FY2010 Outlook
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Revenue: Maintain revenue growth at low single‐digit range
EBITDA: Maintain EBITDA margin on service revenue to around 28%
CAPEX: Maintain cash capex to not exceed 14%
of operating revenue
Dividend: Maintain cash dividend payout at 5.0 cents per
ordinary share per quarter
39
FY2010 Out look
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For enquiries, please contact:
Jeannie ONG Eric LOH
Head, Corporate Communications & Investor Relations
Senior Manager,
Investor Relations
Office: (65) 6825 5168 Office: (65) 6825 5171
Email: [email protected] or [email protected]
Email: [email protected] or [email protected]