Nordic Centre for Internet & SocietyA short intro into our workChristian Fieseler and Christoph Lutz Oslo, October 25th 2016
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Page 2 There are many stories about digital change
• Statistic One: Uber is replacing X
The Stories that we tell about the Digital EconomyFrom Uber, to Airbnb, to facebook to google, we are fascinated by digital change and their figureheads – often not deliberating fully the context of these developments.
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More than business models; social and cultural shiftsDigital is more than another medium, in some ways it fundamentally changes how we behave and how we interact with each other.
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Our Research Agenda -Looking at work and organizing in the digital environment from three interrelated perspectives:
Labor Specialization(Economies of Scope)
• Technical Creativity• Complementarity• Resilience• Leading Digitally
• Crowdsourcing• Sharing• Youth & Media• Crowd-Co-Working
• Fairness• Diversity• Participation• Social Partnership
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…our team consists currently of eight scholars (and growing)
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Page 7 Currently, we are researching the following areas
Working in Virtual Teams
The Effects of Self-Quantification
Distinction and Social Status
Markers
The Sharing Economy
Finding Meaningfulness in
Digital Labor
My Colleague the Robot - Human-
Machine Interaction
Fair Digital Labor
Designing Civility into Online Interactions
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1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
PoliticalBusinessHealthEducationCulture
Online Participation ResearchIncreasing Interest
Lutz, Hoffmann, & Meckel (2014)
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Online Participation Research(At least) Three Biases in the Literature
1. Political BiasOnline participation research focuses heavily on political participation.
2. Positivity BiasOnline participation research is positive and optimistic.
3. Activity BiasOnline participation implies an active user.
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A Typology of Online (Non-)Participation
Involvement
High: Participation Low: Non-Participation
Agency
ValenceActive Passive Active Passive
Positive
Positive active participation
Intentionalconstructive engagement
Positive passive participation Unintentionalconstructive engagement
Positive active non-participation
Abstention as agency
Positive passive non-participation
Lack of necessity or advantage
Negative
Negative active participation
Intentionaldestructive
engagement
Negative passive participation Involuntary undesired
engagement
Negative active non-participation
Silencing, self-censoring
Negative passive non-participation
Exclusion
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Page 15More and more items of everyday life are sharedthrough a fast growing number of internet platforms
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SPORTS GEAR
CARS
APARTMENTS
GARDENS AND TOOLS
HOUSEHOLD ITEMS
ELECTORNICS AND MEDIA
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Online Sharing Platforms…owe their success not just to a shift in social technology, but also to a shift in attitudes.
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Ps2ShareParticipation, Privacy and Power in the Sharing Economy
• Investigating the sharing economy from a critical perspective.
• Participation: Who is profiting from the sharing economy? Who is left out and why?
• Privacy: What is the role of privacy concerns and trust when individuals share personal goods with a lot of value to them?
• Power: Who defines the rules of the game? What role do algorithms, rankings and biases play in this context?
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Privacy in the Sharing EconomyExamples
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Privacy in the Sharing EconomyQualitative Interviews about Airbnb
In Sri Lanka we stayed at huge house of a lawyer and we had a whole floor for six people. In the beginning, he [the host] explained everything to us and then he became almost obtrusive and always wanted to talk with us and spend time with us. He came to our floor and just didn‘t want to leave anymore. And we just wanted to be left alone after the long journey. He was very strange and kept telling us how well he lives, that he is a lawyer, what connections he has and that he renovated the house. This was very inconvenient for us. (S.J., male, married)
In Hamburg we had found handcuffs and such things next to the bed. I would have put that away if I had been the host but I guess each to their own. The stay wasn‘t worse because of that. It was never noisy or dirty. (C.S., 28 years old, female)
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Privacy in the Sharing EconomyQuantitative Survey about Airbnb – Simplified Model
Trusting Beliefs
Sharing Frequency
Monetary Benefits
Social-Hedonic Benefits
OnlinePrivacy
Concerns
+
n.s.
-
Physical Privacy
Concerns
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thank you for your timeNorwegian Business School (BI)Nordic Center for Internet & SocietyNydalsvn. 37 / N-0442 Oslobi.edu/cis @BI_NCIS