Download - Nuts and Bolts or Stitches and Sutures
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Nuts and Bolts or Stitches and SuturesWeb2.0 @ in a Medical Library
Arlene Freed, MLS, AHIPManager Web-Based Resources
Health Science LibrariesHartford Hospital
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Agenda
Describe the Health Science Libraries (HSL) at Hartford Hospital
Demonstrate the Web2.0 tools (Stitches & Sutures) used by the HSL
Discuss the integration of Web2.0 tools into a secure/proprietary institution
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A little about Hartford Hospital
a major tertiary care, community health care center
an acute care urban hospital
2 campuses in Hartford, CT 1 campus in Newington, CT 4 satellite locations local doctor’s buildings 2 nursing homes 1 assisted living facility
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A little more about Hartford Hospital
6000+ person staff 600+ beds 970+ medical staff 1500 nurses 80,000 emergency
room visits 113,000 outpatient
visits
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Services of the Health Science Libraries
Reference Education Document Delivery Searching (patient care, research, publication) Point-of-care information specialists
(Clinical Librarians) Online access to resources in-house &
remotely
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Who provides all these library services?We do!The Health Science LibrariesThe Health Science Libraries 7 professional librarians 8 support staff
We also provide library services to Connecticut Children’s Medical
Center (Hartford) Midstate Medical Center
(Meriden)
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We primarily support patient care
Knowledge Based Decision Support for clinical and administrative staff, or…
We connect those who deliver healthcare with the information they need to do their jobs where ever and when ever they need it.
Access to online & print knowledge-based resources Clinical Librarians Reference/searching/document delivery services
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We are….
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In addition to patient care, we also stitch together: Research
Grant writing Magnet Nursing Writing/publishing, articles, books,
posters, presentations
Education and continuous learning Database searching
Medline, CINAHL, PsychINFO Searching for Evidence
Technology/Skills Development Internet Skills PowerPoint RSS Copyright Issues
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What are sutures?Sutures are the stitches that doctors, and especially surgeons, use to hold skin, internal organs, blood vessels and all other tissues of the human body together.They must be strong (so they do not break), non-toxic and hypoallergenic (to avoid adverse reactions in the body), and flexible (so they can be tied and knotted easily).
Wikipedia
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Why Do medical librarians need sutures?
To bring together (suture) clinicians and administrators with the information they need to do their jobs.
To facilitate the sharing of needed information
To market the libraries To justify the hospital’s
financial commitment to us
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Which stitches, which sutures?
Blog
RSS Reader
Wiki
Del.icio.us
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Create strong, not-toxic connections among library staff The Health Science Libraries are located in 3 different
buildings Medical Library - Conklin Building Robinson Library – ERC Building Institute of Living Medical Library – Research
Building, IOL Facilitate flexible internal communication Present librarians as the introducers of cutting edge
technology in the institution
Blog
http://[email protected]
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RSS Reader Today’s Health Administration News Individual RSS readers support the work of
administrators, doctors, others (e.g. VP of Quality & Safety, Transplant, PR)
Present librarians as the introducers of cutting edge technology in the institution
Subscriber comments Serendipitous mistake http://google.com/reader
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Wiki
Educate: suture residents with the knowledge-based knowledge they need
Increase copyright compliance, reduce corporate risk
Present librarians as the introducers of cutting edge technology in the institution
http://micuwiki.pbwiki.com/
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Del.icio.us
Facilitate sharing of resources Allow students to “take home” bookmarking
skills Present librarians as the introducers of
cutting edge technology in the institution
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Do medical librarians in other hospitals use social networking?
Social Networking Survey Summer 2007 495 medical libraries reported 150 (30%) hospital libraries
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What is your opinion of the importance of the following technologies for sections, chapters, and SIGs of MLA? When asked about blogs, wikis, media sharing, RSS
news feeds, IM, web-based office tools and social networking services:
An average of about 58% responded that they were VERY IMPORTANT or SOMEWHAT IMPORTANT.
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How often do you use the following collaborative software in your personal life?When asked about blogs, wikis, media sharing, RSS news feeds, IM, web-based office tools and social networking services:
An average of about 27% responded that they use collaborative software daily or weekly.
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How often do you use the following collaborative software in your professional life?When asked about blogs, wikis, media sharing, RSS news feeds, IM, web-based office tools and social networking services:
An average of about 35% responded that they use collaborative software daily or weekly.
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Blogger / Blogspot (e.g., MLA’s Lori Zipper's Patient Safety blog) 27 5% Bloglines 21 4% Wordpress.com blogs (e.g., OMG tuna is kewl) 15 3% Blogs installed on individual sites (e.g., Mark Funk's MLA blog) 14 3% del.icio.us 20 4% Facebook 89 18% flickr (e.g., MLA annual meeting photos from Dale Prince) 33 7% LinkedIn 21 4% MySpace (e.g., any of the "medical librarian" MySpace pages). 97 20% Wikipedia (e.g., the MLA entry on Wikipedia). 8 2% Hospital Libraries Section Wiki Space on Wikispaces.com. 10 2% YouTube (e.g., a tour of NW U's Galter Health Sciences Library). 79 16% Podcasts (e.g., the NLM director's weekly update 16 3% Chat/IM 74 15%
No Websites or applications are blocked 325 66%
Does your work network block access to any of the following websites?
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Web 2.0 problems in a proprietary/secure institution
There is a difference between An academic or public library’s
mission to share information A proprietary/secure institutions’
library’s mission to protect information Statutory and regulatory limits on
access to secure networks…not just philosophical (JCAHO, HIPAA)
Justifiable concerns that hospital employees use Internet for “non-hospital uses
License issues that we all have
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Hospital limitations Residents want to use IM… hospital telecommunications dept.
doesn’t want to open IM availability Residents & nurses want to use web-based video seminars…
hospital has blocked flash video protocol Inter-organizational activity impossible…outsiders can not access
our networks Not all hospital staff have unlimited Internet access No access to Second Life, FaceBook, MySpace…organizational
policies prohibit access, not technical considerations Even roll-out of approved content-management system delayed
because of lack of oversight of critical information – sharing/management of content
Nothing happens fast – Creating access to ourLibrary catalog, outside firewall, took 3 years!
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Summing up:even with all the hospital’s concerns & limitations: It is important for library staff to keep up with the
technology our patrons do already use or should be (?) encouraged to use.
Those with the purse strings should understand the shifting roles of librarians and what only we can bring to the institution.
Medical Librarians need to support health care providers who have more questions and less and less time to ask questions or get answers. We can use technology to support them more efficiently.
If the tool is the right tool for the job, find a way to use it.
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Questions? Ask Jan Marlowe, or me!
Arlene Freed, MLS, AHIPManager Web-Based Resources
Health Science LibrariesHartford Hospital