Download - NuvoSys Solutions, LLC
www.NuvoSys.com
We Focus on Your IT So You Can Focus on Your Business
Agenda
About Us
Data & Voice Network Savings And Improvements
IP PBX Solutions
Remote Support
Introduction to managed services
Thorough Initial Assessment and Asset Management
24/7 Monitoring, Alerting and Reporting
Security Monitoring and Reporting
Automated Preventative Maintenance
Quarterly Business Reviews
Access Control – Governance, Risk & Compliance
Conclusions
About Us
Optimization Self Analysis
Ask yourself; “Are we in control?”
• Financial Performance: Could your network deliver the same performance at a lower cost?
Are you checking regularly for vendor charging errors, e.g. charge before start date,
after cease date, double billing, irregular charges?
Does your payable group constantly fight with your telecom vendor over billing
problems?
Are you paying for dead/unused circuits?
Are your circuits priced correctly?
Are you taking advantage of market versus tariff pricing?
• Physical Performance: Do you have an accurate inventory of your circuit base?
Do you perform crossover and payback studies (aggregation)?
Do you have a network topology and is it up to date?
Have you ever attempted a POP/Data Center re-homing exercise?
Have you ever considered wholesale services, e.g. interconnecting to carrier networks?
Do you have a strategic (5 year) telecom plan?
We Deliver Savings And ImprovementsExpenses, Optimization and Outsourcing
BenefitSave $$ Cash
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Network Optimization:
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RecommendationsMigrations
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ReconciliationNetwork
Grooming Optimization
FinancialPhysical
Analysis
PHASE 2
Review Plan
BenefitSave $$ Cash
Cleanse, Analysis & OverchargeOutsourcing Networks & Services
ReconciliationNetwork MgmtExpense Mgmt
RecommendationsNetwork Services
PHASE 3
Plan Manage
Analysis
Example Deliverables: Phase 1 Telecom Expense
Management: 1. Cleansed and Normalized Inventory and
Invoices to feed into client’s systems.
2. Service Optimization cost savings, e.g. o Rate optimizationo Un-needed serviceso Inefficient purchasing
3. Initial claims and settlement of invoice overcharging and dead circuits/assets
4. Ongoing cost savings from overcharging and dead circuits/assets.
Negotiate claims and service optimization directly with vendors on your behalf.
Phase 2 Network Optimization:1. Proposals for Optimized Financial and
Physical Network Optimization.
2. Managed migration to optimized networks.
Phase 3 Outsourcing Networks and Services:
1. Proposals for Outsourcing Network Management and Expense Management Services to GC
2. Transition to Outsourced Services and realization of initial cost savings.
3. Ongoing operation of Outsourced Services and regular cost savings.
PHASE 1
AnalysisData Preparation &
Reconciliation
Data Preparation & Reconciliation
Review
RecommendationsCleansed Data$$ Cash
Telecom Expense Management:
Plan Settlement:• Claims• Vendor
Negotiations
Regular Updates
Inventory & Invoices for:• Finance• Operations, Planning, …
Save
IP PBX Solutions
Cablevision SIP Product support:• Linksys\Cisco SPA• Microsoft Response Point• Future – Hardware independent
Nuvosys Client Base: Cisco SPA & UCS, Dlink MSRP, Syspine MSRP, MS OCS, Asterisk,
Hosted Asterisk, Avaya, Future-SiemensCisco Select, Asterisk, Avaya, Microsoft Partners
Remote Support
To Increase Productivity & Protect Mission-Critical Data use our remote solutions to increase productivity and enable a flexible working environment by making business resources accessible 24/7 regardless of location.
With Our Remote solutions, we can: • Repair your computers whether the user is at home or in the
office• Enable direct access to network resources from any location.• Predictable subscription payments with no upfront costs. • Benefit from enterprise-class security.
Unmanaged Managed
1) IT problem occurs
2) Discover issue
3) Place phone call for support
4) Description of problem to the best of one’s ability
5) Travel to site, or use remote access to start digging around for cause of problem
6) Diagnose problems
7) Resolve issue
Break/fix method response
Unpredictable fee
1) 24x7x365 Monitoring
2) Alert of potential issue/alert BEFORE or as problem occurs
3) Instant, accurate diagnosis of problem
4) Rapid remote response or instant self-heal process initiated
Proactive response
Fixed monthly fee
Remote view of entire network
Unmanaged vs Managed
Proactive Remote Monitoring Solution
Optimum network visibility
Central Dashboard capability
Help desk services
Security monitoring
Network optimization
Proactive Remote Management Solution
Negotiable, affordable SLA agreements
Score operational performance
Compliance assurance
Performance benchmarks
Reports so you KNOW what has been going on
Monitor & Manage
Thorough Initial Assessment
24/7 monitoring, alerting and reporting
Back Up and Security Monitoring and Reporting
Automated Preventative Maintenance
Business Reviews
Package Contents
Inventory and Initial Assessment
Initial network assessment
Asset inventory management
Detailed network audits
Warranty tracking
Site Security Report Comprehensive summary of all security patches applied Complete summary of all MBSA scans performed Summary of work required to improve site security
Site Performance Report Identifies most heavily-stressed devices at a site Highlights devices that may require immediate upgrades
Site Hardware Summary Report Complete overview of your network and its diversity of equipment Easy identification of obsolete hardware
Initial Network Assessment
Real-time reporting of new assets
Audits can include anything with an IP address:– Desktops
– Laptops
– Servers
– Network devices such as routers and switches
– Network-attached devices such as printers, fax, scanners, VoIP phones
Audits are run on a predefined schedule
Detailed Network Audits
Hardware Assets Detailed hardware inventory
Warranty tracking
Comprehensive monthly reporting
Software Assets Complete list of all software patches applied to each system
Software audits to identify all unauthorized software packages
Detailed inventory of all systems
Sub-standard Configuration Report Baseline Report identifies configurations that require updates
Asset audits identify under-performing and under-utilized devices
Asset Inventory Management
Asset Inventory Reports - disaster recovery of mission-critical information
Device Attributes Report - up-to-date device warranty information
Ensures you do not pay twice for hardware maintenance
Warranty Tracking
Centralized web-based dashboard
Website Monitoring
Alerts
Server Health Report
Network and device availability
Alerts and pre-failure indicators
Real-time Alerting and Monthly Reporting
24 x 7 Technology
Fast, easy and standardized monitoring of most devices
24 x 7 alerting based on what is important for you and your business
Policy Modules
Reduced Risk
Baseline security scanning to detect security holes
Continuous monitoring for viruses, worms, spam ware and other malware
Automated verification of data back up completion
Identification of any failed back ups
Security
Controlled environment
Physical security
Disaster management
Availability
Information security
Network security
Network health visibility
Reports: Patch Status, Hardware Summary, Device Security, Website Monitoring, Windows Server Health
Compliance
Automated Scripting
Remote CapabilitiesRemotely change settings, apply changes and run scripts to eliminate non-crucial site visits
Shut down of workstationsSave power costs and reduce green house gases
Clean-up of temporary filesDeletes all files in temporary directories
Remotely run scandiskProvides security assurance
Settings are automated OR run on a predefined schedule
Automated Patching
We can control which patches are
automatically applied and which
require prior approval.
Detailed reports allow us to track
the status of patches needed, rapidly
identify failed patches or find recent
patches that are applicable to you.
Monthly Reviews
Executive SummaryEstablishes an overall report status of an entire site
Website MonitoringUp-to-date information of website reliability
Patch StatusUpdated security patches that were applied
Server HealthEstablish performance baseline and identifies areas of improvement
Site PerformanceCleared alerts, completed tickets, and executed scripts summary information
Work CompletedCleared alerts, completed tickets, and executed scripts summary information
Monthly reviews will help you to understand where, when and how to best invest your IT budget and control costs.
Quarterly Business ReviewsA pre-scheduled meeting every 90 days to review work and services, and to identify any areas within your IT infrastructure that are of concern.
1. Detailed review and understanding of your needs and pain points
2. Review all reports and business processes tied to IT
3. Set objectives for the next quarter and start planning
Sample Report
Executive Summary Provides a high level picture
of your entire infrastructure
Establishes a performance baseline that can be measured over time
Quickly and visually identifies any potential risks based on performance trends
Privileged Accounts
Privileged Accounts
Privileged Accounts used Today
CyberArk PIM Market Drivers
CyberArk Vault
Contact Information
Executive Management Team
Jason Juliano, CISSP, MSCE+I, CCNP
President & CEO
Email: [email protected]
Account Executive
Michael Warren
Managing Director of Sales & Business Development
Email: [email protected]