Digitale marketing in omnichannel Franky Redant #AIM13

It’s All in the Mix 5 november

Felixpakhuis Antwerpen

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Everything Evolves

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5 years ago (more or less) Universe to Multiverse

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“listening is finally getting the respect it deserves through Social Media” (Ted Rubin)

Be where your customers are.

An example Please hold!

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Seamless

Consistent

Customer Centric

Brand Experience or Customer Experience?

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One View on your customer!

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Omnichannel is a company effort!

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Integrated Systems

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Keeping the overview to act upon.

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Sounds daunting ?

Create your own mix.

Omnichannel is a reality but not yet real!

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Thank you for listening