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OPEN INNOVATION WITH USERS:
THE IP CHALLENGES OF CO-CREATION
Prof. Thierry Rayna Dr Ludmila Striukova
IP Management Challenges in Open Innovation EnvironmentsStrasbourg 23 March 2014
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About us…Prof. Thierry Rayna
Professor of Economics
Novancia Business School Paris,Imperial College London
Associate Editor of Int. J. of Manufacturing Technology and Management
e-mail: [email protected]
Twitter: @ThierryRayna
Dr Ludmila Striukova
Senior Lecturer (Associate Prof.) in Management
University College London
Associate Editor of Int. J. of Entrepreneurship and Innovation Management
e-mail: [email protected]
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CO-CREATION
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What is co-creation?
An active, creative and social collaborative process between producers and users aimed at creating value for customers (Piller et al., 2010)
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Design vs Manufacturing
Co-creation can take place at two different stages in the production process:
Product design: consumers suggest a design, create their own design or improve/amend an existing design;
Product manufacturing (and distribution): consumers manufacture products themselves (for example using a 3D printer) and might even distribute it.
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User Involvement in Co-CreationDesign
Manufacturing
Distribution
Minor Significant Leading
Minor
Significant
Leading
Minor
Significant
Leading
‘Traditional’Production DIY
‘Factory’Outlet
Bespoke Clothing
Codesigned Home 3D Printed
Home 3D Printed
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Sponsored vs Autonomous Co-Creation
Sponsored: activities conducted by individuals or consumer communities at the initiative of an organisation.
Autonomous: consumers produce value through voluntary activities, conducted independently from producers
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Autonomous vs Sponsored
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Individuals vs CommunitiesCo-creation communities formed between consumers.
“communities of creation” or “communities of co-design”
Create common knowledge and value for members, but also for ‘outsiders’.
Co-creation communities are extremely valuable
Provide new ideas
Help save on R&D
Especially critical when development of products and technologies are beyond company’s resources.
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Examples of Co-CreationSocial media
Crowdsourcing
Crowdfunding
Open Source
Print at home tickets
3D Printing platforms
…
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CO-CREATION, OPEN INNOVATION AND MASS-
CUSTOMISATION
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Co-creation and Open Innovation
Co-creation = Open Innovation with users
But: not all co-creation activities leads to open innovation (failure to commercialise)
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Co-Creation vs Mass Customisation
Mass customisation = production of personalised or custom/tailored goods or services
Often associated with co-creation
but: only co-creation if actual creative input from users
e.g. choice between set set options is mass-customisation, but not co-creation
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Open Innovation, Co-creation & Mass-customisation
Open Innovation
Mass-customisation
Co-creation
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Open Innovation, Co-creation & Mass-customisation
Open Innovation
Mass-customisation
Co-creation
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OVERCOMING THE CHALLENGES OF CO-CREATION
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Typology of Co-creationDifferentiated
Integrated
MassCustom
Crowdfunding
Crowdsourcing
User Manufacturing
Crowd-customisation
Co-design platforms Open SourceINPUT
OUTPUT
Rayna and Striukova (2015)
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Typology of Co-creationDifferentiated
Integrated
MassCustom INPUT
OUTPUT
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Typology of Co-creationDifferentiated
Integrated
MassCustom INPUT
OUTPUT
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Co-creation and IPDifferentiated
Integrated
MassCustom INPUT
OUTPUT
IP infringement issues
IP assignment issues
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IP Assignment Issues
Less likely when roles are differentiated:
Crowdsourcing: commissioning company keeps IP
May change in the future: e.g. joint IP for Orange Service Call and Reward project
Crowdfunding: depends on project (clear from the start)
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IP Assignment Issues
Much harder when roles are integrated
Not always possible to untangle IP
Strong IP regime might hinder participation
Unless the project is modular (but potential costs)
Yet, it matters less in the ‘custom’ case
Assuming that ‘custom’ does not become ‘mass’!
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IP Infringement IssuesIP Infringement is far more likely in the ‘mass’ case than in the ‘custom’ case
Yet, in the ‘differentiated’ case, the company may have assets that co-creators do not have (e.g. a t-shirt factory)
For a very large mass-market, incentives might still exist
In the ‘integrated’ case, joint ownership or weak IP regime is often required
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Autonomous vs Sponsored
Autonomous co-creation likely to arise in all cases
Motivation often arises from lack of customisation options
Increases with knowledge and technology
But autonomous co-creation may remain private if there is not a mass ‘appeal’
Important to assess the ‘custom’ appeal and the ‘mass’ drive and turn autonomous co-creation into sponsored one
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Other Critical Aspects
Motivational challenges
Costs and risks
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Rayna, T. and Striukova, L. (2015). Open innovation 2.0: Is co-creation the ultimate challenge? International Journal of
Technology Management, forthcoming.
http://ssrn.com/abstract=2412590