Download - Orientation, Auditing Automating Results
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2013 Morrisey Technology & Educational Conference 1
Orientation, Auditing &Automating Results
Cheryl Cisneros BSN, CPCS, CPMSMDolores Rivera, Lead CoordinatorRay Sanchez, Data Analyst
Advocate Health Care
11 Hospitals (4 Surgery Centers) 6,800 physicians500 allied health practitioners
11 PHOs and 3 Medical Groups4,245 physicians 255 allied health practitioners
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Objectives
A Standardized Orientation Program
Audit Tools
Develop Audit Database
Outcome Data
Orientation
90 Days30 day assessment
60 day assessment90 day assessment
……….and onward
“To feel fully competent it can take 6 months.”
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Orientation LogName: Initial Date:APPLICATIONS30 Day Successes/Strengths –60 Day Successes/Strengths –90 Day Successes/Strengths –
MSOW Database Overview: Completed Date Application Overview:Observe ____ Enter with Supervision ______ Enter Independently ______
Completed all Specialties/Locums/Sites ___ # of files touched to date____
Complete by Week 12
Degree QTY Date Complete w/ Supervision
QTY Date Completed Independently
MD / DO
Allied Health –(PA, NP,CNS)
Locum, TeleRad,Managed Care
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Monitoring Opportunities for Improvement (OFIs)
Week 4: Credential OFIs Week 4: Database OFIs
Week 8: Credential OFIs Week 8: Database OFIs
Week 12: Credential OFIs Week 12: Database OFIs
Audit Tools
Develop Project Team
Create Tools
Incorporate with Orientation
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Create Audit Tools
NCQA, TJC, DNV, HFAP, AAAHC and Other Regulatory Requirements
Facility Specific: Credentialing &/or Database Conventions
Reporting Results to Coordinator
Audit tool
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Results to Coordinator
Paperless?
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Develop Audit Database
Identify Key Stake Holders
Translate paper to paperless
Testing
Go live
Moving to Paperless
Initial Applications
Determine content of Audit tool
Mapping Audit tool to MSOW
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Credentials Tab
Credentials Tab
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Credentials Tab
ID Tab
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ID Tab
ID Tab
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Insurance Tab
Images Tab
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StatusReport
Database Conventions Auditing
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Coordinator Audit Results
Testing & Go LiveTesting Plan
Rollout Time Frame
Revisions
Testing
What’s next?
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Auditing Outcome Data
Coordinator Performance
Application Credential & Database OFIs
Reappointment Credential & Database OFIs
Summary Report
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• Questions?