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Federal Democratic Republic of Ethiopia
OCCUPATIONAL STANDARD
TEXTILE TECHNOLOGY ANDPRODUCTION
NTQF Level IV
Ministry of Education
May 2011
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Introduction
Ethiopia has embarked on a process of reforming its TVET-System. Within thepolicies and strategies of the Ethiopian Government, technology transformation by
using international standards and international best practices as the basis, and,adopting, adapting and verifying them in the Ethiopian context is a pivotal element.TVET is given an important role with regard to technology transfer. The newparadigm in the outcome-based TVET system is the orientation at the current andanticipated future demand of the economy and the labor market.
The Ethiopia Occupational Standard (EOS) is the core element of the EthiopianNational TVET-Strategy and an important factor within the context of the NationalTVET-Qualification Framework (NTQF). They are national Ethiopian standards,which define the occupational requirements and expected outcome related to aspecific occupation without taking TVET delivery into account.
This document details the mandatory format, sequencing, wording and layout for theEthiopia Occupational Standard which comprised of Units of Competence.
A Unit of Competence describes a distinct work activity. It is documented in astandard format that comprises:
Occupational title and NTQF level
Unit title
Unit code
Unit descriptor Elements and Performance criteria
Variables and Range statement
Evidence guide
Together all the parts of a Unit of Competence guide the assessor in determiningwhether the candidate is competent.
The ensuing sections of this EOS document comprise a description of theoccupation with all the key components of a Unit of Competence:
chart with an overview of all Units of Competence for the respective levelincluding the Unit Codes and the Unit Titles
contents of each Unit of Competence (competence standard)
occupational map providing the technical and vocational education and training(TVET) providers with information and important requirements to consider whendesigning training programs for this standards and for the individual, a careerpath
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UNIT OF COMPETENCE CHART
Occupational Standard: Textile Technology and Production
Occupational Code: TXT TTP
NTQF Level IV
TXT TTP4 01 0511
Undertake ProcessPlanning andProductionScheduling
TXT TTP4 02 0511
Supervise Operationsin Textile Enterprise
TXT TTP4 03 0511
Interpret and ApplyTextile Calculationsand Specifications
TXT TTP4 04 0511
FacilitateDevelopment of NewTextile Product
TXT TTP4 05 0511
Interpret ProductCosts in Terms ofCustomerRequirements
TXT TTP4 06 0511
Assist ImplementingProactiveMaintenance Strategy
TXT TTP4 07 0511
Apply QualitySystems andStatistical QualityControl
TXT TTP4 08 0511
Coordinate Set-up ofMachine/s for ProductChange
TXT TTP4 09 0511
Estimate and CostJob
TXT TTP4 10 0511
Establish QualityStandards
TXT TTP4 11 0511Utilize SpecializedCommunication Skills
TXT TTP4 12 0511
Develop Individualsand Teams
TXT TTP4 13 0511
Manage and MaintainSmall/MediumBusiness Operations
TXT TTP4 14 0511
Migrate to NewTechnology
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Undertake Process Planning and Production Scheduling
Unit Code TXT TTP4 01 0511
Unit Descriptor This unit covers the knowledge, attitudes and skills required forreviewing process specifications, determining the productionsequence, identifying production requirements and capacities andpreparing schedules for process & production of textile products.
Elements Performance Criteria
1. Reviewprocessspecifications
1.1 Supporting engineering and production data is examined,where required.
1.2 Production processesto be used are determined.
1.3 Specifications are obtained and examined.2. Determine
productionsequence
2.1 Stepsrequired for the process are identified and flow chartsare produced where required in accordance with standardoperating procedures.
2.2 Material and parts lists are prepared also with CAD inaccordance with standard operating procedures.
2.3 Tooling and/or equipment requirements are documented inaccordance with standard operating procedures.
2.4 Process steps are documented and clearly represented inaccordance with standard operating procedures.
3. Identifyproductionrequirementsand capacities
3.1 Engineering production data is identified and obtained inaccordance with workplace procedures.
3.2 Inventory capacities and requirements are identified andobtained in accordance with workplace procedures.
3.3 Procurement and supply requirements and constraints areidentified and obtained in accordance with workplaceprocedures.
3.4 Production capacity and constraints are identified andobtained in accordance with workplace procedures.
3.5 Standard times are identified and obtained in accordance withworkplace procedures.
3.6 production requirements are obtained with the existingresources and strategies are evolved to fit with it.
4. Prepareschedule forproduction ofcomponent/part
4.1 Production of component is scheduled in accordance withproduction, inventory, procurements, time constraints, supplycapacities and requirements.
4.2 Schedule is documented in accordance with acceptedorganization procedures and quality management.
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Variable Range
Productionprocesses
Production processes include work planned over a specifiedtimeframe, taking into account required and available resources
Steps Steps include steps and milestones against which progress can be
checked
Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
Review process specifications
Determine production sequence
Identify production requirements and capacities
Prepare schedule for production of a component/part
UnderpinningKnowledge Demonstrates Knowledge of: Production processes found within the organization
Tooling and/or equipment requirements for workplaceprocesses
Safe workplace practices and procedures
Scheduling techniques
Production methods
Quality assurance requirements
Inventory policies
Procurement, supply requirements and constraints
General staffing levels, capabilities and application ofstandard times
Machine set-up, capability and application of standard times
Enterprise safety requirements and directives
UnderpinningSkills
Demonstrates skills to:
monitor and maintain a safe workplace and environment
access and use feedback to improve operational performance
prepare recommendations to improve operations
access and use established systems and processes
coaching and mentoring skills to provide support tocolleagues
ResourceImplications
The following resources must be provided.
Workplace or fully equipped assessment location withnecessary tools and equipment as well as consumablematerials
Method ofAssessment
Competence may be assessed through:
Interview / Written Test
Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in a simulatedwork place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Supervise Operations in a Textile Enterprise
Unit Code TXT TTP4 02 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes to superviseoperations within a textile enterprise.
Elements Performance Criteria
1. Identify scopeof supervisoryresponsibility
1.1 Machine operations, staff, resources and operationprocesseswithin work area are identified.
1.2 Scope and limitations of supervisory role are identified.
1.3 Production targets are determined.
1.4 Maintenance requirements are identified.
2. Providetechnicalsupport tooperators
2.1 Operator roles and allocation of personnel are identified.
2.2 Operator productivity and ability to conduct work effectivelyand safely are monitored.
2.3 Training needs are identified and communicated toappropriate personnel.
2.4 Technical problems rose by operators regarding machinery,product quality, and operational safety are addressed.
2.5 Technical support in the skill and knowledge associated withoperations is provided to operators.
3. Controlproduction toachieveefficiencytargets
3.1 Production standards are set or interpreted to meetproduction targets.
3.2 Corrective or preventative action is recommended andimplemented.
3.3 Targets and procedures are communicated to relevantpersonnel in a logical and easily understood manner.
3.4 Supply of resources is managed and ensured as required.
3.5 Maintenance of machinery is scheduled as required.
4. Supervise teamactivity
4.1 Production standards are communicated to team members.
4.2 Work allocation requirements are monitored and addressedin order to maintain optimum production efficiency.
4.3 Targets and procedures are communicated to appropriatepersonnel in a logical and easily understood manner.
4.4 Team communications and relations are monitored andsupported.
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4.5 Team compliance with OHS practicesis monitored.
4.6 Production output is monitored against targets and addressedas necessary
5.Liaise withdownstreamand upstreamareas andmanagement
5.1 Liaison with downstream and upstream areas is maintainedto ensure quality and efficiency of operations as required.
5.2 Management is kept informed of progress and any issueswhich may affect operation outcomes.
5.3 Ongoing liaison is maintained with management to guideoperation targets.
5.4 Opportunities to minimize down time are discussed andarranged with maintenance staff and management.
6. Ensureworkplacedocumentation
6.1 Documentation procedures are identified for each step ofoperations.
6.2 Compliance with documentation requirements is monitored.
6.3 Movement of materials through operations is monitored toassess progress.
6.4 Enterprise documentation is completed.
Variable Range
Occupational
Health & safety
OHS practices include hazard identification and control, risk
assessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may relate to:
manual handling techniques
standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping reporting accidents and incidents
environmental practices
Operationprocesses
Operation processes may include:
use of machines and equipment
use of chemicals
use of materials
Issues which mayaffect operationoutcomes
Issues which may affect operation outcomes may relate to:
staffing
machinery
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materials
schedules
maintenance requirements
Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
organize machine operations, staff and operation processes
Communicate with other employees and external personnelsuch as suppliers, contractors, etc.
implement appropriate ways of correcting non-complianceand inefficiencies
apply techniques to monitor operations
provide technical support
apply OHS practices in work operations check operation outputs against specifications
maintain accurate records
UnderpinningKnowledge andAttitudes
Demonstrates knowledge of:
production and workflow system in the workplace
requirements for efficient production
controlling, monitoring and assessing production efficiency
factors and constraints that impact on effective workflow
ways of controlling factors and constraints
efficient operation of machines and processes within area of
supervision techniques and procedures identifying workflow problems
machinery maintenance requirements
quality assurance standards, procedures and practices
OHS practices, including hazard control measures
workplace practices, recording and reporting practices
UnderpinningSkills
Demonstrates skills to:
schedule and prioritize resources (machines, staff, materialsand operation processes)
clarify and communicate tasks, roles and responsibilities
allocate work for operators/team members identify and report problems with workflow
problem solving techniques
read, interpret and follow information on work specifications,standard operating procedures and work instructions
maintain accurate records
communicate within the workplace
sequence operations and meet specifications
carry out work according to OHS practices
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ResourceImplications
Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.
Method ofAssessment
Competence may be assessed through:
Interview / Written Test Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Interpret and Apply Textile Calculations and Specifications
Unit Code TXT TTP4 03 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes to interpret and
apply calculations and specifications within a textile manufacturingenvironment.
Elements Performance Criteria
1.Obtain andinterpret textilespecifications
1.1 Features of systems used to document specifications andtechniques for converting specifications across systems, areidentified
1.2 Specifications applying to fiber and yarn analysisareinterpreted
1.3 Specifications applying to fabric analysisare interpreted
1.4 Terminologyused in the textile production industry relatingto raw materials, specifications and processing are correctlyinterpreted, applied and used
1.5 Specifications appropriate to the textile operation areobtained and interpreted
1.6 Work requirements are determined from specifications
1.7 Clarification of specifications is undertaken as required using
appropriate information resources and search techniques2. Perform textile
calculations
2.1 Calculation requirements for specific production processesare determined
2.2 Formulasused to convert specifications to desired formatare identified and applied
2.3 Formulas used for calculating requirements for natural fiberand yarn production are identified and applied
2.4 Formulas used for calculating requirements for textileproduction are identified and applied
2.5 Formulas and graphs used for calculating requirements forproduction of man-made fibres are identified and applied
2.6 Calculations are checked and verified as correct
2.7 Deviations from expected outcomes are examined andvalidated with appropriate information resources
3. Completerecords
3.1 Calculation records are accurately documented to agreedstandards
3.2 Documentation is prepared for testing or productionprocesses
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Variable Range
OccupationalHealth andSafety
OHS practices include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may relate to:
manual handling techniques standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping
reporting accidents and incidents
environmental practicesSpecificationsapplying to
Fiber and yarnanalysis
Specifications applying to fiber and yarn analysis may include
coefficient of variation
count or linear density
ply
TPI
fiber fineness
fiber and yarn strength
hairiness
moisture or regain
Specificationsapplying to
fabric analysis
Specifications applying to fabric analysis may include mass per unit area/ GSM
PPI
EPI
Length and width
shrinkage
Pilling
Abrasion
Drape
permeability
fire proofTerminology Terminology may include
Ethiopian standards
international standards
industry standards
Resources andsearchtechniquesinclude
standard operating procedures, safety procedures, job lists,manufacturer manuals, specifications, textile productionpatterns and machine settings, Ethiopian and InternationalStandards, trade journals, quality system documentationcustomer requirements, workplace and site procedures and
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manuals, industry manuals, codes of practice, awards,legislation, plans, diagrams, log books
hard copy or electronic data
key personnel, supervisors, trainers, colleagues
using index, table of contents, numbering and classification
systems, etc. computer database search or look-up, questioning, cross-
referencing
basic techniques to identify relevant information, includingskimming and scanning, identifying key words and ideas
Formulas Formulas may include
calculation of percentages
calculation of fractions
conversion between systems
reading and constructing graphs
Appropriateinformation
resources
Appropriate information resources may include supervisors
managers
trainers
machine manuals
Evidence Guide
Critical Aspects
of Competence
Demonstrates skills and knowledge to:
identify specifications relevant to textile processes interpret specifications accurately
convert specifications formats accurately as required
select and apply correct formulas
undertake textile calculations
construct and read graphs
record calculations and units accurately
apply OHS practices in work operations
UnderpinningKnowledge and
Attitudes
Demonstrates knowledge of:
textile industry terminology
systems and formula used in textile calculations weight length ratio
international specification standards
practical application of calculations
quality practices
workplace practices
practices for recording and reporting
production processes
UnderpinningSkills
Demonstrates skills to:
identify specification information
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recognize, rectify and report deviations from specifications
read, interpret and follow specification information, standardoperating procedures and work instructions and otherreference material
maintain accurate records
communicate within the workplace sequence operations
clarify and check task-related information
carry out work according to OHS practices
ResourceImplication
Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.
Method ofAssessment
Competence may be assessed through:
Interview / Written Test
Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Facilitate Development of New Textile Product
Unit Code TXT TTP4 04 0511
Unit Descriptor This competency covers the knowledge, attitudes and skillsrequired to develop a new/evolutionary product within an existingrange of products and encompass design for manufacture andthe facilitation of its initial production.
Elements Performance Criteria
1. Confirm designbrief of newproduct in
consultationwith relevantpeople
1.1 Communicate with customer and other key stakeholders andagree on technical specification, aesthetic requirements,timelines, cost and other market requirements
1.2 Determine regulatory/industry code/intellectual propertyrequirements for product
1.3 Identify possible tooling/process/equipmentneeds
1.4 Develop design brief, including relevant drawings, to meetneeds
1.5 Obtain 'sign off' on total design brief from all relevantpersons
2. Determine
materialrequirementsfor product
2.1 Select appropriate materials/combination of materials/
components in liaison with key stakeholders2.2 Determine material/component testing and evaluation
regime required to meet product end use requirements,including regulatory/industry code requirements
2.3 Arrange for, testing and evaluation of trial materials/components
2.4 Guide material trial process and interpret material trialresults
2.5 Determine final materials/components specifications anddetails of value chain
3. Determineprocessrequirementsfor product
3.1 Select appropriate process to make product in liaison withkey stakeholders and based on relevant factors
3.2 Determine any special process/equipment requirements forthis product
3.3 Communicate with production personnel to determine theirconcerns and/or training or other needs
3.4 Adjust the design as required to satisfy customer andproduction needs
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4. Ensure processneeds for newproduct havebeen met
4.1 Liaise with equipment design/procurement personnel
4.2 Interpret hardware specifications and ensure they areappropriate for the job required
4.3 Liaise with process personnel to ensure appropriate draft
procedures for new product have been developed
4.4 Validate product cost and design meets objectives
5. Trial newproduct throughthe process
5.1 Design trialing procedure to deliver required information
5.2 Liaise with relevant stakeholders
5.3 Ensure health safety and environment (HSE) requirementsare stringently observed
5.4 Coordinate the trialing of the new product
5.5 Interpret product trial results and guide product trial process
5.6 Tune process to optimize production of new product
6. Determineprocesscapability
6.1 Plot appropriate statistical process control charts
6.2 Determine confidence limits
6.3 Compare confidence limits with product specification
7. Coordinateproduct trials
7.1 Determine product testing and evaluation regime required tomeet end use requirements, including regulatory/industrycode requirements
7.2 Arrange for testing and evaluation of trial product/prototype
7.3 Interpret product trial results and guide product trial process
7.4 Determine final product specification in liaison with keystakeholders
7.5 Make required changes to materials, process and equipment
8. Implementstandardprocedures fornew product
8.1 Monitor initial production and, in liaison with appropriateteam members, adjust process, conditions and materials toensure the product and process outcomes conform torequirements
8.2 Ensure process specifications are updated and reflect theoptimized operation developed
8.3 Ensure standard operating procedures are correct for thenew product
8.4 Ensure equipment and other hardware records are updatedto reflect additions/changes
8.5 Ensure project records are complete and all required reportshave been completed and submitted
8.6 Archive records according to company procedure
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Variable Range
OccupationalHealth and Safety
Safe working practices include compliance on acceptedpolicies, standard, strategies legislative and enterpriserequirements.
Recognize hazards commonly occurring at the workplaceand follow health and safety instructions and proceduresin the workplace.
Implement and monitor defined OHS policies andprocedures for a work group or area, within their scope ofresponsibilities.
Processes andpolicies
This competency unit is for the design of a new product'from scratch'.
It assumes an understanding of the operation of allrelevant equipment and processes but does notnecessarily require them to be used personally.
The competency assumes a working knowledge of allmain processes and materials so that an informed choicecan be made between them.
All operations are performed in accordance with standardprocedures and policies.
Typical regulatoryrequirements
Typical regulatory requirements include:
Occupational Health and Safety (OHS)
Environmental regulations
Structural codes
Product/industry specific requirements.
Relevant factors Relevant factors may include:
Type of material
Dimensional precision of product
Length of run/number of products
Required aesthetics
Size and complexity of product
Available capital funding
Process equipment available
HSE.
Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
Confirm design brief of new product in consultation withrelevant people
Determine material requirements for product
Trial new product through the process
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Implement standard procedures for new product
Determine process requirements for product
UnderpinningKnowledge and
Attitudes
Demonstrate knowledge and attitudes on:
Knowledge and understanding of the materials, equipment
and process sufficient to choose an appropriatecombination of materials and process to achieve the enduse function of the product.
Knowledge of the enterprise's procedures and relevantregulatory requirements along with the ability to implementthem within appropriate time constraints and workstandards.
Underpinning Skills Demonstrates skills to:
draw trade sketches and drawings
access industry standards
complete accurate documentation read, interpret and follow information on work
specifications, standard operating procedures and workinstructions, and other reference material
maintain accurate records
communicate within the workplace
sequence operations
meet specifications
clarify and check task-related information
carry out work according to OHS practices
ResourceImplications
The following resources MUST be provided.
Workplace or fully equipped assessment location withnecessary tools and equipment as well as consumablematerials
Documented organizational requirements
Approved assessment tools
Certified assessor /Assessors panel
Method ofAssessment
Competence may be assessed through:
Interview / Written Test
Observation/Demonstration with Oral Questioning
Context ofAssessment Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Interpret Product Costs in Terms of Customer Requirements
Unit Code TXT TTP4 05 0511
Unit Descriptor This unit covers the knowledge, attitude and skills needed for aperson to be able to identify the major cost components of theirproduct/s, the basic relationship of these to customer benefits anduse this to help minimize waste (defined as anything not deliveringa customer benefit). It has a different focus to apply cost factors towork practices which focuses on costs in isolation whereas thisunit regards all costs not directly leading to customer benefit aswaste. It may apply to all employees.
Elements Performance Criteria
1. Identify costcomponentsderiving fromcustomerbenefits andother costs
1.1 Identify customer features/benefitsin product or processbeing undertaken
1.2 Identify cost components which deliver customerfeatures/benefits and those which don't.
2. Comparerequiredperformance of
product orprocess stepswith actualperformance
2.1 Identify performancerequired to meet customer needs inown work and that of team
2.2 Identify actual performance
2.3 Compare cost components of products or process withcurrent customer-related targets
2.4 Separate costs components into those that contribute tocustomer features/benefits and those that do not contribute
2.5 Determine non-contributing cost componentswhich areunder control of the individual or team
3. Minimize waste 3.1 Recommend changes to eliminate or reduce waste
3.2 Adopt changes which minimizes waste
3.3 Monitor effect of changes to ensure gains are made againstcustomer features/benefits
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Variable Range
OccupationalHealth and
Safety
Safe working practices include compliance on acceptedpolicies, standard, strategies legislative and enterprise
requirements. Recognize hazards commonly occurring at the workplace
and follow health and safety instructions and procedures inthe workplace.
Customerfeatures/benefits
Customer features/benefits are those characteristics of theproduct or services which add value to the customer, thisvalue may be assessed in financial or features terms.
The customer may be internal or external.Performance
Performance may be thought of as the rate of output of theplant compared to the rate required to meet demand.
Performance might also be thought of in terms of takt wheretakt time is the allowable time to produce one product at therate and quality customers are demanding it.
This is NOT the same as cycle time, which is the normaltime to complete an operation on a product (which shouldbe less than or equal to takt time).
Customer-relatedtargets
Customer-related targets are the internally set financial andoperational targets that contribute to meeting customerfeatures/benefits.
Non-contributing
cost components
Non-contributing cost ComponentsSome costs incurred make a
direct contribution to customer features/benefits. These costscontinue to need to be incurred (although they may beminimized) in order to gain the customer feature/benefit. Othercosts do not contribute to customer features/benefits (non-contributing cost components) and either must be maintainedsuch as regulatory compliance and occupational health andsafety (OHS) costs while other costsare not required and do notcontribute to customer features and so should be eliminated ifpossible.This is also defined in terms of waste.Within manufacturing, categories of waste include:
Excess production and early production Delays
Movement and transport
Poor process design
Inventory
Inefficient performance of a process making defective items.Waste for this unit may include activities which do not yield anybenefit to the organization or any benefit to the organizations
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Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
Identify cost components deriving from customer benefitsand other costs
Compare required performance of product or process stepswith actual performance
Evidence of implementing changes which reduce waste.
UnderpinningKnowledge andAttitudes
Demonstrate a knowledge of accessing company informationabout:
Customer features/benefits
Cost components of products made
Costs concepts such as expense and income
Major cost contributors to product (e.g. energy)
Difference between internally and externally controlled costs
Difference between overhead, labor and consumablesUnderpinningSkills
Demonstrates skills to:
access industry standards
read, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference material
maintain accurate records
communicate within the workplace
sequence operations
meet specifications
clarify and check task-related information carry out work according to OHS practices
ResourceImplications
The following resources MUST be provided.
Workplace or fully equipped assessment location withnecessary tools and equipment as well as consumablematerials
Method ofAssessment
Competence may be assessed through:
Interview / Written Test
Observation/Demonstration with Oral Questioning
Context of
Assessment
Competence may be assessed in the work place or in a
simulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Assist in Implementing Proactive Maintenance Strategy
Unit Code TXT TTP4 06 0511
Unit Descriptor This unit covers the knowledge, attitudes and skills required by amaintenance person to assist in the implementation of a proactivemaintenance strategy in a manufacturing environment. This unitincludes the interaction between maintenance worker andoperator as appropriate.
Elements Performance Criteria
1. Developcomponents ofreliability
strategy for awork/plant area
1.1 Determine manufacturer's recommended inspection,servicingand related schedules for relevant plant
1.2 Consult with relevant people with regard to appropriateinspections, services and schedules
1.3 Discuss any conflicts with relevant people and seekresolution of conflicts
1.4 Develop schedules in liaison with relevant people
1.5 Identify inspections and servicing which may be done byoperations personnel in liaison with relevant stakeholders
2. Assess currentpractice for
maintenanceimplications
2.1 Evaluate proceduresfor plant/equipment reliabilityimplications
2.2 Discuss current practices with relevant people to determineany plant/equipment reliability implications
2.3 Recommend changes to improve plant/equipment reliability inaccordance with procedures
3. Assist inimplementingthe reliabilitystrategy
3.1 Arrange for schedules to be incorporated in relevant workplans
3.2 Identify training needs in discussion with relevant personnel
3.3 Assist personnel to develop required skills forinspections/servicing within scope of authority
3.4 Collect data/information as required by own work plan
3.5 Compare data/information with performance indicators
3.6 Recommend improvements to reliability strategy inaccordance with procedures
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Variable Range
OccupationalHealth and Safety
Safe working practices include compliance on acceptedpolicies, standard, strategies legislative and enterpriserequirements.
Recognize hazards commonly occurring at the workplace andfollow health and safety instructions and procedures in theworkplace.
Inspection Inspectionmay include:
Reading dials, gauges, meters
Observations including those using sight, hearing, smell, feel
Observations of product quality/faults/rejects.
Servicing Servicingmay include:
Cleaning
Lubricating
Topping up
Adjusting
Procedures Procedures include:
all work instructions,
standard operating procedures,
formulas/recipes, batch sheets,
temporary instructions and similar instructions provided forthe smooth running of the plant.
They may be:
written,
verbal,
computer based or in some other form.
For the purposes of this Training Package, 'procedures' alsoincludes good operating practice as may be defined by industrycodes of practice (e.g. Good Manufacturing Practice (GMP),Responsible Care) and government regulations.
Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
Develop components of reliability strategy for a work/plantarea
Assess current practice for maintenance implications
UnderpinningKnowledge atAttitudes
Demonstrate knowledge and attitudes on:
Requirements of the proactive maintenance strategy beingimplemented
Principles of operation of the equipment/plant
Likely abilities of operations personnel with regard to
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inspections and servicing
Procedures relevant to job
Methods of making/recommending improvements.
Underpinning
Skills
Demonstrates skills to:
assess operating performance of machine start and stop machines according to specifications
monitor machine operations, including machine productionreadings
recognize fault conditions
rectify minor machine faults or problems as required
read, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference material
maintain accurate records
communicate within the workplace
sequence operations
meet specifications
clarify and check task-related information
carry out work according to OHS practices
ResourceImplication
The following resources MUST be provided.
Workplace or fully equipped assessment location withnecessary tools and equipment as well as consumablematerials
Method of
Assessment
Competence may be assessed through:
Interview / Written Test Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Apply Quality Systems and Statistical Quality Control
Unit Code TXT TTP4 07 0511
Unit Descriptor This unit covers the knowledge, attitudes and skills required forworking within a quality improvement system, either individuallyor in a team situation and taking samples or applying a statisticalprocess to monitor production.
Elements Performance Criteria
1. Ensure workwithin a qualitysystem
1.1 Instructions and procedures are ensured to be followed andduties performed in accordance with requirements of qualityimprovement system.
1.2 Conformance to specifications is ensured.
1.3 Defects are detected and reported according to standardoperating procedures.
1.4 Performance of operation or quality of product or service ismonitored to ensure customersatisfaction.
2. Engage inqualityimprovement
2.1 Current performance is assessed.
2.2 Established performance measures are identified.
2.3 Specifications and standard operating procedures are
identified.2.4 Defects are detected and reported according to standard
operating procedures.
2.5 Process improvement procedures are participated in.
2.6 The improvement of internal/external customer/supplierrelationships is participated in.
2.7 Performance of operation or quality of product or service ismonitored to ensure customersatisfaction
3. Take samples 3.1 Difference between population and sample is understoodand various sampling schemesare applied in accordancewith standard operating procedures.
3.2 Sample is taken according to the procedure.
4. Apply statisticalprocess tomonitorproduction
4.1 Concept of variation in terms of average and spread isunderstood. Data is used to produce relevant statisticalinformation.
4.2 Data is interpreted accurately and information is presentedto appropriate authority according to standard operatingprocedures.
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Variable Range
Qualityimprovementsystem
Quality improvement systema system comprising some or all ofthe following elements:
Quality assurance
Quality control Quality inspection
Quality improvement
Total quality control
Quality terms quality assurance planning to meet customersrequirements
quality control checks and procedures to ensure customerrequirements are met
quality inspection inspecting and testing products andservices
total quality control a company-wide approach thatcombines both quality assurance and quality control so thatthe customer is always satisfied
Customer Customerthe next person or organization receiving the productionor service
Samplingschemes
Sampling schemes Agreed customer plans, Acceptable QualityLevel (AQL) and Average Outgoing Quality Level (AOQL) plans,balanced score card (BSC), 5S, Six Sigma etc.
Relevantstatistical
information
Relevant statistical information Average, range and processcontrol data and the plotting of charts such as line graphs, run
charts, tally charts, histograms, control charts, random andassignable causes etc.
Evidence Guide
Critical Aspectsof competence
Demonstrates skills and knowledge to:
work within a quality system
engage in quality improvement
take samples
apply statistical process to monitor production
UnderpinningKnowledge
Demonstrate a knowledge of
Commonly accepted meaning/s of the terms quality and qualitysystem
The reasons for following the requirements of the qualityimprovement system
Strategies and approaches for working within a quality system
Procedures to be followed in undertaking the work
Specifications to which the individuals work is to comply
Reasons for ensuring work conforms to specification
Benefits of good quality:
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quality products reduced costs customer confidence, satisfaction and loyalty good reputation job satisfaction
increased competitiveness keeping up with technology
Costs and consequences of poor quality e.g.
lost customers, accidents, wastage, lost time, low moraleand conflict
Procedures for reporting defects
Examples of common defects
Quality improvement procedures
Four steps of the quality cycle: plan, do, check, act
Reasons for following process improvement procedures
Examples of ways in which customer/supplier relationshipscan be improved
Benefits of good customer/supplier relationship
Hazards and control measures associated with applyingquality procedures, including housekeeping
Safe work practices and procedures
Numerical operations and statistical calculations/formulaewithin the scope of this unit
Statistical process control procedures, which may include six-sigma etc. And the sampling procedures to be followed
The types of charts that can be produced to assist monitoringof products including run charts, tally charts, histograms,control charts
Use and application of personal protective equipment
UnderpinningSkills
Demonstrates skills to:
consistently achieve quality and production outputrequirements
read, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference material
maintain accurate records
communicate within the workplace
sequence operations
meet specifications
clarify and check task-related information
carry out work according to OHS practices
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ResourceImplications
The following resources must be provided.
Workplace or fully equipped assessment area with necessarytools and equipment as well as consumable materials
Method of
Assessment
Competence may be assessed through:
Interview / Written Test Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in a simulatedwork place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Coordinate Set-Up of Machine/s for Product Change
Unit Code TXT TTP4 08 0511
Unit Descriptor This unit covers the skills, attitudes and knowledge required to setup machines for production changes in a textile enterprise.
Elements Performance Criteria
1.Set machines 1.1 Product specifications are interpreted correctly in relation tomachine setting requirements
1.2 Machine is set in accordance with product specifications,machine manufacturer instructions and OHS practices
2. Conductsample runs
2.1 Material to be used for sampling is obtained
2.2 Machine is operated in accordance with manufacturer andworkplace instructions to produce a specified sample
2.3 Sample is organized for quality testing
2.4 Sample is tested in accordance with workplace practices toensure required quality standards are met
3. Re-adjustmachinesettings tomeetrequirements
3.1 Test results are interpreted to determine adjustmentrequirements
3.2 Adjustment changes are assessed in accordance with
product and machine specifications3.3 Appropriate production personnel are informed of the
availability of the newly set up machine in accordance withworkplace practices
4. Maintainrecords
4.1 Records are maintained and updated
4.2 Reports prepared, where necessary, in accordance withworkplace practices
4.3 Necessary documentation is accomplished in accordancewith workplace procedures and standards
Variable Range
OccupationalHealth & safety
OHS practices must include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may include:
manual handling techniques
standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
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ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping
reporting accidents and incidents
other OHS practices relevant to the job and enterprise
Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
interpret specifications for machine settings
perform sample runs
arrange or conducting testing of sample
make appropriate re-adjustments
apply workplace health and safety policies in productionoperations
maintain accurate records
UnderpinningKnowledge andAttitudes
Demonstrates knowledge of:
setting up and adjustment requirements for the range ofmachines and equipment used in the workplace
quality requirements
machine manufacturer specifications
safety and environmental aspects of relevant workplaceactivities
OHS practices, including hazard identification and controlmeasures
quality and workplace practices
recording and reporting practices
UnderpinningSkills
Demonstrates skills to:
set and operate machines
test and analyze samples
apply all the relevant safety practices when working in theindustry
communicate effectively with individuals, work groups andsupervisors
interpret and carry out established procedures
read, interpret and follow information on work specifications,standard operating procedures and work instructions andother reference material
maintain accurate records
communicate within the workplace
sequence operations
meet specifications
clarify and check task-related information
carry out work according to OHS practices
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ResourceImplications
Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.
Method ofAssessment
Competence may be assessed through:
Interview / Written Test Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Estimate and Cost Job
Unit Code TXT TTP4 09 0511
Unit Descriptor This unit covers the skills and knowledge to estimate materials,
labor and time requirements and establish costs for products andservices,
Elements Performance Criteria
1. Gatherinformation
1.1 Details of customer requirements are obtained throughdiscussion with customer or from information supplied.
1.2 Details of products and services to be provided aredeveloped.
1.3 Delivery point and methods of transportation are determinedwhere necessary.
1.4 Details are recorded.
2. Estimatematerials, laborand time
2.1 Types and quantities of materials required for work areestimated.
2.2 Labor requirements to perform required services areestimated.
2.3 Time requirements to perform required services are
estimated.3. Calculate costs 3.1 Total materials costs and labour costs are calculated.
3.2 Total job cost is calculated, including overheads and mark-uppercentages.
3.3 Final cost to customer is calculated.
4. Document andverify
details
Details of costs and charges are documented.
Costs, calculations and other details are verified by otherenterprise personnel, as required.
4.3 Customer quotation is prepared.4.4 Details are documented for future reference.
Variable Range
Legislative/regulatoryrequirements
All work must comply with relevant Federal and State orTerritory legislative or regulatory requirements.
OHS practices OHS practices include hazard identification and control, riskassessment and implementation of risk reduction measures
specific to the tasks described by this unit, and may relate to:
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manual handling techniques
standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping
reporting accidents and incidents
environmental practicesTypes and Sourcesof Information
Organizational rules, regulation and guidelines
sharing best practice
Virtual library
Workplace guidelines
Recorded documents/logo/history
Required Knowledge Purpose of value chain analysis
Methods of value chain analysis
Types of waste and methods of reducing it
Process used to make product
Processes employed by other members of the value chainsufficient to have meaningful dialog with them
Methods of value analysis
Evidence Guide
Critical Aspects ofCompetence
Demonstrates skills and knowledge to:
interpret work orders
interpret specifications and instructions for products andmaterials to be used
estimate quantities of materials required
determine the types and amount of labour required tocomplete the work
estimate time required to complete the work
document and communicate work-related information,including customer requirements, products, materials andlabour required, costing calculations for products, materialsand labour, and special conditions
use calculators, computer programs and other aids in theestimation and cost calculation processes
UnderpinningKnowledge andAttitudes
Demonstrates knowledge of:
products and services offered by the enterprise
operating principles of products and equipment
workplace costing procedures
components of overheads costs
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components of direct labour costs
workflow and manufacturing processes
basic mathematical processes
basic mathematical formulas
labour rates and approximate costs of products and
materials OHS practices, including hazard identification and control
measures
UnderpinningSkills
Demonstrates skills to:
locate and interpret technical information about products,materials, equipment and operating procedures
identify customer requirements
calculate amounts and sizes of materials
apply hourly rates for labour and overheads
estimate production times
calculate total costs of products or services ascertain or estimate delivery, availability and timelines
read, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference material
maintain accurate records
communicate within the workplace
sequence operations
meet specifications
clarify and check task-related information
carry out work according to OHS practicesResourceImplications
Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.
Method ofAssessment
Competence may be assessed through:
Interview / Written Test
Observation/Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Establish Quality Standards
Unit Code TXT TTP4 10 0311
Unit Descriptor This unit covers the knowledge, attitudes and skills required to
monitor quality of work, establish quality specifications for workoutcomes, participate in maintaining and improving quality atwork, identify hazards and critical control points in the productionof quality output, assist in planning of quality assuranceprocedures, report problems that affect quality and implementquality assurance procedures.
Elements Performance Criteria
1. Establishqualityspecificationsfor service
1.1 Market specifications are sourced and legislatedrequirementsidentified.
1.2 Quality specifications developed and agreed upon
1.3 Quality specifications are documented and introduced toorganization staff / personnel in accordance with theorganization policy
1.4 Quality specifications are updated when necessary
2. Identifyhazards andcritical control
points
2.1. Critical control points impacting on quality are identified.
2.2. Degree of risk for each hazard is determined.
2.3. Necessary documentation is accomplished in accordance
with organization quality procedures
3. Assist inplanning ofqualityassuranceprocedures
3.1 Procedures for each identified control point are developedto ensure optimum quality.
3.2 Hazards and risks are minimized through application ofappropriate controls.
3.3 Processes to monitor the effectiveness of quality assuranceprocedures are developed.
4. Implementquality
assuranceprocedures
4.1 Responsibilities for carrying out procedures are allocated tostaff and contractors.
4.2 Instructions are prepared in accordance with theenterprises quality assurance program.
4.3 Staff and contractors are given induction training on thequality assurance policy.
4.4 Staff and contractors are given in-service training relevantto their allocated procedures.
5. Monitor qualityof workoutcome
5.1 Quality requirements are identified
5.2 Inputs are inspected to confirm capability to meet qualityrequirements
5.3 Work is conducted to produce required outcomes
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5.4 Work processes are monitored to confirm quality of outputand/or service
5.5 Processes are adjusted to maintain outputs withinspecification.
6. Participate inmaintainingand improvingquality at work
6.1 Work area, materials, processes and product are routinelymonitored to ensure compliance with quality requirements
6.2 Non-conformance in inputs, process, product and/or serviceis identified and reported according to workplace reportingrequirements
6.3 Corrective action is taken within level of responsibility, tomaintain quality standards
6.4 Quality issues are raised with designated personnel
7. Reportproblems that
affect quality
7.1 Recognize potential or existing quality problems.
7.2 Identify instances of variation in quality from specifications
or work instructions.7.3 Report variation and potential problems to
supervisor/manager according to enterprise guidelines.
Variable Range
Sourced end-users
customers or stakeholders
Legislated
requirements
Verification of service quality as part of consumer legislation
or specific legislation related to service content orcomposition.
Safety procedures use of tools and equipment for construction works
workplace environment and handling of material safety,
following occupational health and safety proceduresdesignated for the task
respect the policies, regulations, legislations, rule andprocedures for construction works
Evidence Guide
Critical Aspect ofCompetence
Assessment requires evidence that the candidate:
Monitored quality of work
Established quality specifications for service
Participated in maintaining and improving quality at work
Identified hazards and critical control points in the productionof quality service
Assisted in planning of quality assurance procedures
Reported problems that affect quality
Implemented quality assurance procedures
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UnderpinningKnowledge
Demonstrates knowledge of:
Monitoring quality of work
Establishing quality specifications for product
Participating in maintaining and improving quality at work
Identifying hazards and critical control points in the
production of quality product Assisting in planning of quality assurance procedures
Reporting problems that affect quality
Implementing quality assurance procedures
UnderpinningSkills
Demonstrates skills in:
Monitoring quality of work
Establishing quality specifications for service
Participating in maintaining and improving quality at work
Identifying hazards and critical control points in theproduction of quality service
Assisting in planning of quality assurance procedures Reporting problems that affect quality
Implementing quality assurance procedures
ResourceImplications
The following resources must be provided:
Workplace or fully equipped environment with necessarytools and equipment as well as consumable materials
Methods ofAssessment
Competence may be assessed through:
Interview/ Written Test
Observation/Demonstration with Oral Questioning
Context of
Assessment
Competence may be assessed in the work place or in a
simulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Utilize Specialized Communication Skills
Unit Code TXT TTP4 11 0311
Unit Descriptor This unit covers the knowledge, skills and attitudes required to
use specialized communication skills to meet specific needs ofinternal and external clients, conduct interviews, facilitate groupdiscussions, and contribute to the development ofcommunication strategies.
Elements Performance Criteria
1. Meet commonand specificcommunication
needs of clientsand colleagues
1.1 Specific communication needs of clients and colleagues areidentified and met
1.2 Different approaches are used to meet communicationneeds of clients and colleagues
1.3 Conflict is addressed promptly and in a timely way and in amanner which does not compromise the standing of theorganization
2. Contribute tothedevelopment ofcommunicationstrategies
2.1 Strategiesfor internal and external dissemination ofinformation are developed, promoted, implemented andreviewed as required
2.2 Channels of communication are established and reviewedregularly
2.3 Coaching in effective communication is provided
2.4 Work related network and relationship are maintained asnecessary
2.5 Negotiation and conflict resolution strategies are used whererequired
2.6 Communication with clients and colleagues is appropriate toindividual needs and organizational objectives
3. Represent the
organization
3.1 When participating in internal or external forums,
presentation is relevant, appropriately researched andpresented in a manner to promote the organization
3.2 Presentation is clear and sequential and delivered within apredetermined time
3.3 Utilize appropriate media to enhance presentation
3.4 Differences in views are respected
3.5 Written communication is consistent with organizationalstandards
3.6 Inquiries are responded in a manner consistent with
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organizational standard
4. Facilitate groupdiscussion
4.1 Mechanisms which enhance effective group interactionisdefined and implemented
4.2 Strategies which encourage all group members to
participate are used routinely4.3 Objectives and agenda for meetings and discussions are
routinely set and followed
4.4 Relevant information is provided to group to facilitateoutcomes
4.5 Evaluation of group communication strategies is undertakento promote participation of all parties
4.6 Specific communication needs of individuals are identifiedand addressed
5. Conductinterview
5.1 A range of appropriate communication strategies areemployed in interview situations
5.2 Records of interviews are made and maintained inaccordance with organizational procedures
5.3 Effective questioning, listening and nonverbalcommunication techniques are used to ensure that requiredmessage is communicated
Variable Range
Strategies Recognizing own limitations
Utilizing techniques and aids
Providing written drafts
Verbal and non verbal communication
Effective groupinteraction
Identifying and evaluating what is occurring within aninteraction in a non judgmental way
Using active listening
Making decision about appropriate words, behavior
Putting together response which is culturally appropriate
Expressing an individual perspective Expressing own philosophy, ideology and background and
exploring impact with relevance to communication
Types of Interview Related to staff issues
Routine
Confidential
Evidential
Non disclosure
Disclosure
Interview Establish rapport
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situations obtain facts and information
Facilitate resolution of issues
Develop action plans
Diffuse potentially difficult situation
Evidence Guide
Critical Aspects ofCompetence
Assessment requires evidence that the candidate:
Demonstrated effective communication skills with clientsaccessing service and work colleagues
Adopted relevant communication techniques and strategiesto meet client particular needs and difficulties
UnderpinningKnowledge and
Attitudes
Demonstrates knowledge of:
Communication process
Dynamics of groups and different styles of group leadership Communication skills relevant to client groups
UnderpinningSkills
Demonstrates skills to:
Full range of communication techniques including:
Full range of communication
Active listening
Feedback
Interpretation
Role boundaries setting
Negotiation
Establishing empathy Communication skills required to fulfill job roles as specified
by the organization
ResourceImplications
Access to relevant workplace or appropriately simulatedenvironment where assessment can take place
Methods ofAssessment
Competence may be accessed through:
Interview / Written Test
Observation / Demonstration with Oral Questioning
Context forAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Develop Individuals and Teams
Unit Code TXT TTP4 12 03 11
Unit Descriptor This unit covers the skills, knowledge and attitudes required to
determine individual and team development needs and facilitatethe development of the workgroup.
Elements Performance Criteria
1. Provide teamleadership
1.1 Learning and development needsare systematicallyidentified and implemented in line with organizationalrequirements
1.2 Learning plan to meet individual and group training anddevelopmental needs is collaboratively developed and
implemented1.3 Individuals are encouraged to self evaluate performance
and identify areas for improvement
1.4 Feedback on performanceof team members is collectedfrom relevant sources and compared with established teamlearning process
2. Fosterindividual andorganizationalgrowth
2.1 Learning and development program goals and objectivesare identified to match the specific knowledge and skillsrequirements of competence standards
2.2 Learning delivery methodsare appropriate to the learninggoals, the learning style of participants and availability ofequipment and resources
2.3 Workplace learning opportunities and coaching/ mentoringassistance are provided to facilitate individual and teamachievement of competencies
2.4 Resources and timelines required for learning activities areidentified and approved in accordance with organizationalrequirements
3. Monitor and
evaluateworkplacelearning
3.1 Feedback from individuals or teams is used to identify and
implement improvements in future learning arrangements3.2 Outcomes and performance of individuals/teams are
assessed and recorded to determine the effectiveness ofdevelopment programs and the extent of additional support
3.3 Modifications to learning plans are negotiated to improvethe efficiency and effectiveness of learning
3.4 Records and reports of competence are maintained withinorganizational requirement
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4. Develop teamcommitmentandcooperation
4.1 Open communication processes to obtain and shareinformation is used by team
4.2 Decisions are reached by the team in accordance with itsagreed roles and responsibilities
4.3 Mutual concern and camaraderie are developed in the team5. Facilitate
accomplish-ment oforganizationalgoals
5.1 Team members actively participated in team activities andcommunication processes
5.2 Teams members developed individual and jointresponsibility for their actions
5.3 Collaborative efforts are sustained to attain organizationalgoals
Variable RangeLearning anddevelopmentneeds
Coaching, monitoring and/or supervision
Formal/informal learning program
Internal/external training provision
Work experience/exchange/opportunities
Personal study and Career planning/development
Performance evaluation
Workplace skills assessment
Recognition of prior learning
Organizational
requirements
Quality assurance and/or procedures manuals
Goals, objectives, plans, systems and processes Legal and organizational policy/guidelines and
requirements
Safety policies, procedures and programs
Confidentiality and security requirements
Business and performance plans
Ethical standards
Quality and continuous improvement processes andstandards
Feedback on
performance
Formal/informal performance evaluation
Obtaining feedback from supervisors and colleagues Obtaining feedback from clients
Personal and reflective behavior strategies
Routine and organizational methods for monitoring servicedelivery
Learning deliverymethods
On the job coaching or monitoring
Problem solving
Presentation/demonstration
Formal course participation
Work experience
Involvement in professional networks
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Conference and seminar attendance
Evidence Guide
Critical Aspects ofCompetence
Assessment requires evidence that the candidate: Identified and implemented learning opportunities for others
Gave and received feedback constructively
Facilitated participation of individuals in the work of theteam
Negotiated learning plans to improve the effectiveness oflearning
Prepared learning plans to match skill needs
Accessed and designated learning opportunities
Underpinning
Knowledge andAttitude
Demonstrate knowledge and skills include:
Coaching and monitoring principles
Understanding how to work effectively with team memberswho have diverse work styles, aspirations, cultures andperspective
Understanding how to facilitate team development andimprovement
Understanding methods and techniques to obtain andinterpreting feedback
Understanding methods for identifying and prioritizing
personal development opportunities and options Knowledge of career paths and competence standards in
the industry
Underpinning Skills Demonstrate skills on:
Ability to read and understand a variety of texts, preparegeneral information and documents according to targetaudience; spell with accuracy; use grammar andpunctuation effective relationships and conflict management
Communication skills including receiving feedback andreporting, maintaining effective relationships and conflict
management Planning skills to organize required resources and
equipment to meet learning needs
Coaching and mentoring skills to provide support tocolleagues
Reporting skills to organize information; assess informationfor relevance and accuracy; identify and elaborate onlearning outcomes
Facilitation skills to conduct small group training sessions
Ability to relate to people from a range of social, cultural,
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physical and mental backgrounds
ResourceImplications
Access to relevant workplace or appropriately simulatedenvironment where assessment can take place
Methods ofAssessment
Competence may be accessed through:
Interview / Written Test Observation / Demonstration with Oral Questioning
Context ofAssessment
Competence may be assessed in the work place or in asimulated work place setting
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Manage and Maintain Small/Medium Business Operations
Unit Code TXT TTP4 13 0511
Unit Descriptor This unit covers the operation of day-to-day business activities in
a micro or small business. The strategies involve developing,monitoring and managing work activities and financialinformation, developing effective work habits, and adjusting workschedules as needed.
Elements Performance Criteria
1. Identify dailyworkrequirements
1.1 Work requirements for a given time period are identifiedtaking into consideration resourcesand constraints
1.2 Work activities are prioritized based on business needs,requirements and deadlines
1.3 If appropriate, work is allocated to relevant staff orcontractors to optimize efficiency
2. Monitor andmanage work
2.1 People, resources and/or equipment are coordinated toprovide optimum results
2.2 Staff, clients and/or contractors are communicated within aclear and regular manner, to monitor work in relation tobusiness goalsor timelines
2.3 Problem solving techniquesare applied to worksituations to overcome difficulties and achieve positiveoutcomes
3. Developeffective workhabits
3.1 Work and personal priorities are identified and a balance isachieved between competing priorities using appropriatetime management strategies
3.2 Input from internal and external sourcesis sought andused to develop and refine new ideas and approaches
3.3 Business or inquiries are responded to promptly and
effectively3.4 Information is presented in a format appropriate to the
industry and audience
4. Interpretfinancialinformation
4.1 Relevant documents and reports are identified
4.2 Documents and reports are read and understood and anyimplications discussed with appropriate persons
4.3 Data and numerical calculations are analyzed, checked,evaluated, organized and reconciled
4.4 Daily financial records and cash flow are maintained
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correctly and in accordance with legal and accountingrequirements
4.5 Invoices and payments are prepared and distributed in atimely manner and in accordance with legal requirements
4.6 Outstanding accounts are collected or followed-up on5. Evaluate work
performance5.1 Opportunities for improvements are monitored according to
business demands
5.2 Work schedules are adjusted to incorporate necessarymodifications to existing work and routines or changingneeds and requirements
5.3 Proposed changes are clearly communicated and recordedto aid in future planning and evaluation
5.4 Relevant codes of practice are used to guide an ethical
approach to workplace practices and decisions
Variable Range
Resources mayinclude:
staff
money
time
equipment
space
Business goalsmay include:
sales targets budgetary targets
team and individual goals
production targets
reporting deadlines
Problem solvingtechniques mayinclude:
gaining additional research and information to make betterinformed decisions
looking for patterns
considering related problems or those from the past and how
they were handled eliminating possibilities
identifying and attempting sub-tasks
collaborating and asking for advice or help from additionalsources
Time management
strategies mayinclude:
prioritizing and anticipating
short term and long term planning and scheduling
creating a positive and organized work environment
clear timelines and goal setting that is regularly reviewed and
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adjusted as necessary
breaking large tasks into smaller tasks
getting additional support if identified and necessary
Internal and
external sourcesmay include:
staff and colleagues
management, supervisors, advisors or head office
relevant professionals such as lawyers, accountants,management consultants
professional associations
Evidence Guide
Critical Aspects ofCompetence
A person must be able to demonstrate:
ability to identify daily work requirements and allocate workappropriately
ability to interpret financial documents in accordance withlegal requirements
UnderpinningKnowledge andAttitudes
Essential knowledge and attitudes include:
Federal and Local Government legislative requirementsaffecting business operations, especially in regard tooccupational health and safety (OH&S), equal employmentopportunity (EEO), industrial relations and anti-discrimination
Technical or specialist skills relevant to the businessoperation
Relevant industry code of practice Planning techniques to establish realistic timelines and
priorities
Identification of relevant performance measures
Quality assurance principles and methods
Relevant marketing, management, sales and financialconcepts
Methods for monitoring performance and implementingimprovements
Structured approaches to problem solving, idea managementand time management
UnderpinningSkills
Essential skills includes:
Literacy skills to interpret legal requirements, companypolicies and procedures and immediate, day-to-day demands
Communication skills including questioning, clarifying,reporting, and giving and receiving constructive feedback
Numeracy skills for performance information, setting targetsand interpreting financial documents and reports
Technical and analytical skills to interpret business
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documents, reports and financial statements and projections
Ability to relate to people from a range of social, cultural andethnic backgrounds and physical and mental abilities
Problem solving skills to develop contingency plans
Using computers and software packages to record andmanage data and to produce reports
Evaluation skills for assessing work and outcomes
Observation skills for identifying appropriate people,resources and to monitor work
ResourceImplications
The following resources should be provided:
Access to relevant workplace documentation, financialrecords, and equipment
Methods ofAssessment
Competence may be assessed through:
Interview / Written Test Observation/Demonstration with Oral questioning
Context forAssessment
Competence may be assessed in the workplace or in asimulated work environment
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Occupational Standard: Textile Technology and Production Level IV
Unit Title Migrate to New Technology
Unit Code TXT TTPA 14 0511
Unit Descriptor This unit defines the competence required to apply skills andknowledge in using new or upgraded technology. The rationalebehind this unit emphasizes the importance of constantlyreviewing work processes, skills and techniques in order toensure that the quality of the entire business process ismaintained at the highest level possible through the appropriateapplication of new technology. To this end, the person istypically engaged in on-going review and research in order todiscover and apply new technology or techniques to improveaspects of the organizations activities.
Elements Performance Criteria
1. Apply existingknowledge andtechniques totechnology andtransfer
1.1 Situations are identified where existing knowledge can beused as the basis for developing new skills.
1.2 New or upgraded technology skillsareacquired and usedto enhance learning.
1.3 New or upgraded equipment areidentified, classified andusedwhere appropriate, for the benefit of the organization