*5976240399*

Wednesday 18 May 2016 – MorningAS GCE HEALTH AND SOCIAL CAREF910/01 Promoting Quality Care

* F 9 1 0 0 1 *

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© OCR 2016 [L/102/7437]DC (CW) 123865/2

Candidates answer on the Question Paper.

OCR supplied materials:None

Other materials required:None

Duration: 1 hour 30 minutes

Oxford Cambridge and RSA

INSTRUCTIONS TO CANDIDATES• Write your name, centre number and candidate number in the boxes above. Please write

clearly and in capital letters.• Use black ink. HB pencil may be used for graphs and diagrams only.• Answer all the questions.• Read each question carefully. Make sure you know what you have to do before starting

your answer.• Write your answer to each question in the space provided. If additional space is required,

you should use the lined page(s) at the end of this booklet. The question number(s) must be clearly shown.

• Do not write in the bar codes.

INFORMATION FOR CANDIDATES• The number of marks is given in brackets [ ] at the end of each question or part

question.• The total number of marks for this paper is 100.• The quality of written communication will be assessed in your answer to questions

marked with an asterisk (*).• This document consists of 16 pages. Any blank pages are indicated.

2Nina is working at a care home for older people. Wayne is one of the residents. Nina notices a number of bruises on Wayne’s arms and legs when moving him. Nina asks about the bruises, but Wayne does not want to talk about them. Nina asks another care worker about the bruises and she says, ‘I’m too busy to worry about one resident.’

1 (a) (i) Identify two appropriate courses of action Nina should take.

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(ii) Identify and explain two likely effects of poor quality care on Wayne’s health and well-being.

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(b) Name a piece of legislation designed to protect older people from discrimination.

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(c)* Discuss ways an organisation could monitor the care it provides.

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An advert readsShepherd Council.

Health visitor needed to cover for maternity leave. Candidates should be healthy, caring and have good communication skills. An ideal job for recent graduates. Please call for an application form on 01878 555910.

Shepherd Council

2 (a) Identify and give an example of two types of discrimination in the advert.

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(b)* Discuss how the training of practitioners can help ensure equality of opportunity and anti-discriminatory practice.

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(c)* Analyse the benefits of a bullying policy being used at a school.

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63 (a) Identify two values of care and give an example of how each can be applied by practitioners.

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(b) Describe two psychological barriers that older people may face when accessing care.

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(c)* Analyse ways the primary socialisation process could influence a child’s attitudes towards older people.

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84 (a)* Explain the purpose of a harassment policy.

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(b) (i) Identify three agencies of secondary socialisation.

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(ii)* Explain how agencies of secondary socialisation could influence a person’s attitudes towards men and women.

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105 (a)* Outline the features of a piece of legislation that aims to protect men and women.

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(b)* Discuss why people who have been harassed may not seek redress.

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© OCR 2016

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6 People with disabilities can face physical barriers that restrict their access to services. These can be overcome by adaptation of premises and facilities.

(a)* Explain how other barriers to access can be overcome for people with disabilities.

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(b)* Evaluate how effective legislation has been in reducing discrimination in the UK. [15]

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END OF QUESTION PAPER

14ADDITIONAL ANSWER SPACE

If additional space is required, you should use the following lined page(s). The question number(s) must be clearly shown in the margin(s).

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Oxford Cambridge and RSA

Copyright Information

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