Download - Pactical Use Cases for SAP Netweaver BPM
-
Comprise Limited 2007 - 2010
1
2011
Prac6cal Use Cases for SAP NetWeaver BPM and how BPMN can help
PMC111
-
Comprise Limited 2007 - 2010
Contents Introduc6on
What is BPM / Composite Applica6on Why use Composite Applica6ons
What is BPMN ? Who denes it How can it help you ?
Use-cases for SAP BPM Examples and Ideas
Example BPM Process Worked Example
2
-
Comprise Limited 2007 - 2010
What you should learn Where SAP BPM ts with other tools from SAP and others
How BPMN can help for bridge the gap between IT and the business
How you can use SAP BPM to create BPMN models
How these tools are used in real life
3
-
Comprise Limited 2007 - 2010
What you will not learn Details of every BPMN feature
See www.bpmn.org Details of how to install SAP BPM
See www.help.sap.com How to generate user interfaces
4
-
Comprise Limited 2007 - 2010
What is BPM / Composite Applica6ons ?
-
Comprise Limited 2007 - 2010
What is BPM Business process management (BPM) is a management approach focused on aligning all aspects of an organiza6on with the wants and needs of clients. wikipedia
The SAP NetWeaver Business Process Management (SAP NetWeaver BPM) component helps you model, execute, and monitor your business processes based on a common process model. www.sap.com
6
http://www.sap.com/platform/netweaver/NetWeaverFlashDemo2/index.html
-
Comprise Limited 2007 - 2010
What are Composite Applica6ons 7
Bac
kend
Web Services BAPI/RFC JMS
Com
posi
te A
pplic
atio
ns
Func6onality
BPM UWL E-Mail
HTML AJAX FLEX/ FLASH PDF
LOCAL DATA
REMOTE WEBSERVICE
REMOTE BAPI/RFC JMS QUEUE Data
Screens
Workow
-
Comprise Limited 2007 - 2010
Why BPM / Composites? 8
Get exibility from your SAP Investment Create applica6ons that are as robust as SAP with a Modern User Interface Say yes to the business where they need exibility without compromising core congura6on
Customise SAP so you don't realise you are using SAP
Reduce IT complexity and Cost of Ownership Kill o Excel, Access, ABAP, BSP and ITS - Create applica6ons on a modern web 2.0 plaJorm
Create applica6ons that will work on 4.6c now and 6.0 when you upgrade
Making a sound Investment for the future Use tools from SAP that are based on Industry Standards which enables interoperability
Deliver the SOA benets you have been promising - by using Code Free model driven development tools and packaged web services from SAP
-
Comprise Limited 2007 - 2010
The Business Case Elements
Eciency
Process Faster
Simplify Input
Control
Ensure Compliance
Validate Input
Extend
Suppliers
Customers
Partners
Innovate
Tune Own Prac6ce
Invent New Prac6ce
9
Higher Number of Candidates Typically Lower Value
Lower Number of Candidates Typically Higher Value
Sum of all candidates can be oset against plaJorm costs
-
Comprise Limited 2007 - 2010
Candidate Proling 10
Discover
Find Problem Areas
Inves6gate Root Cause (using value drivers)
First Cut Candidate List
Analyse
Dene Value Stream
Iden6fy Value Drivers
Weight Value Drivers
Second Cut Candidates List
Discuss
Candidate High Level Design
Feasibility Final Candidate List
Plan
Plan the Install for Sojware / Hardware
Create Programme Plan
Create Detail Design for Candidates
-
Comprise Limited 2007 - 2010
What is BPMN
-
Comprise Limited 2007 - 2010
What is BPMN (1)
12
-
Comprise Limited 2007 - 2010
What is BPMN (2) Business Process Modelling NotaTon (BPMN) is a graphical representa6on for specifying business processes in a business process modeling.
BPMN was developed by Business Process Management Ini6a6ve (BPMI), and is currently maintained by the Object Management Group since the two organiza6ons merged in 2005. As of January 2009, the current version of BPMN is 1.2, with a major revision process for BPMN 2.0 in progress. wikkipedia
13
See www.bpmn.org
-
Comprise Limited 2007 - 2010
What is BPMN (3) Common way to draw business processes that can be understood by BOTH business people who dene the process and IT people who have to implement the process Owen Petford
14
TechEd 2010 for Owen
Create Presenta6on
Present Listen
Owen Audience
-
Comprise Limited 2007 - 2010
Pools, Lanes and Flows
Process Flow: What Happens Next
Pool (Whole Process): Holds the process being executed / Modelled
Lane (Things involved in the process): Holds the steps carried out by that Thing Organisations, Functions, Roles, People,
Systems
-
Comprise Limited 2007 - 2010
Basic Flow Items
Activity
Gateway
Event
Activity: Step in process Human, Automated, Mapping, Reporting, Sub Process
Gateway: Flow logic
Event: Start, Stop, Pause, Restart
-
Comprise Limited 2007 - 2010
Use-Case for SAP BPM
-
Comprise Limited 2007 - 2010
Dierent Types of Apps 18
Desktop Replacement
Enterprise Applica6on
Light Weight Lij and Adapt
Robust / Scalable / Secure
Adequate / Local / Contained
Flexible / Adaptable
Static / Focused
-
Comprise Limited 2007 - 2010
What makes a good candidate ?
Example : Contract Management
Example : Incident Repor6ng
Example : Discount Approval
Example : Customer Innova6on
Crosses Systems Decisions
Specic Steps
Role Specic
19
-
Comprise Limited 2007 - 2010
Typical Use-case Tick more than 2
Process Crosses Internal or External Boundaries (e.g. Collabora6ve Demand Capture)
Process Requires Informa6on (BI) to con6nue process (e.g. Credit Control)
Process Required Specic Steps to be carried out (e.g. Returns Processing)
Process Crosses Systems (e.g. Customer Fact Sheet)
Process needs a new channel (or User Interface) (e.g. Purchase Reqs via O-line forms)
20
-
Comprise Limited 2007 - 2010
Use case across the business
Core Systems
Sales
Marke6ng
Service
Procurement
Supply Chain Product Development
Human Resources
Financials
Warehousing
21
-
Comprise Limited 2007 - 2010
Real Applica6ons 22
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs / Produc6on
Service
-
Comprise Limited 2007 - 2010
Real Applica6ons 23
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs / Produc6on
Service
Easy Procurement Workbench Vendor Master Management Electronic Purchase Requis6ons Easy Purchase Requis6ons Supplier Self Service
-
Comprise Limited 2007 - 2010
Real Applica6ons 24
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs / Produc6on
Service
High Value Repair Portal Material Shorwall Workbench Lead Time Update Packaging Warehouse Back Order Management Packaging Material Management Food Safety Audit Product Innova6on Management Non-Conforming Materials
Dashboard Produc6on Work Instruc6ons
-
Comprise Limited 2007 - 2010
Real Applica6ons 25
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs / Produc6on
Service Customer Discount/Pricing Manager Customer Innova6on Management Customer Product Number Mapping Complex Contract Sales Retail Store Inventory Levels
-
Comprise Limited 2007 - 2010
Real Applica6ons 26
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs / Prodcu6on
Service
Contract Call O Sales Contract Change
Management
-
Comprise Limited 2007 - 2010
Real Applica6ons 27
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs
Service
Delega6on of Authority Approval Travel Pre-Approval Request Mileage Claim Finance Master Data Management Project Time Recording Project Management Cockpit 3rd Party / Oine Audit
-
Comprise Limited 2007 - 2010
Real Applica6ons 28
Sup
plie
rs
Cus
tom
ers
Procurement
Corporate
Sales and Marke6ng
Technology
Logis6cs / Produc6on
Service Adobe Congura6on Checker User Management Wrapper Document Uploader Excel Uploader
-
Comprise Limited 2007 - 2010
BPM Demo 29
-
Comprise Limited 2007 - 2010
Worked Example
-
Comprise Limited 2007 - 2010
Lead Time Management
Second Cut BPMN
Consider Implementa6on
Conrm correct ow
Error Management
Final BPMN
Document Steps Final Walk through
Sign o
Review Sign O
31
User Requirement
Signed of Need
Review AS-IS
Informal Process Mapping
Post-it notes Brown Paper
First Cut BPMN
Formalise Process
Review
-
Comprise Limited 2007 - 2010
First BPMN 32
-
Comprise Limited 2007 - 2010
Second BPMN 33
-
Comprise Limited 2007 - 2010
Final BPMN 34
-
Comprise Limited 2007 - 2010
So how does BPMN help ? 35
Single Model
used by Business
and IT (no gap)
No Coding between the picture and what runs (no bugs)
Standard stops you crea6ng things that are not logical
Provides the
pegs
to hang the
technical
specica6on
s
Denes Tes6ng Paths clearly to business and IT
Backed by a standard so will evolve over 6me
-
Comprise Limited 2007 - 2010
Thank You
124 Warwick Street Leamington Spa CV32 4QY
e: [email protected] m: 07711 638420 o: 01926 889393
-
2011 SAP AG. All rights reserved. 62
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without pr ior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software c omponents of ot her software vendors.
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix ar e trademarks or r egistered trademarks of IBM Corporation.
Linux is the registered trademark of Linus T orvalds in the U.S. and other countries.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are ei ther trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Oracle is a registered trademark of O racle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or r egistered trademarks of C itrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W 3C, World Wide Web Consortium, Massachusetts Institute of Technology.
Java is a registered trademark of Oracle Corporation.
JavaScript is a registered trademark of Oracle Corporation, used under license for technology invented and implemented by Netscape.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are t rademarks or registered trademarks of SAP AG in Germany and other countries.
2011 SAP AG. All rights reserved
Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or r egistered trademarks of Business Objects Software Ltd. Business Objects is an SAP company.
Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company.
All other product and service names mentioned are the t rademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may var y.
The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG.
This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice.
SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the ac curacy or c ompleteness of the information, text, graphics, links, or ot her items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of t hese materials. This limitation shall not apply in cases of intent or gross negligence.
The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of h ot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages.