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Patient Participation Survey Results
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In general what is the quality of your health?
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Did you schedule your appointment by the phone or drop in?
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How long did you wait to speak to a scheduling staff member?
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How would you rate our concern for privacy?
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If you scheduled an appointment, did you have to wait longer than expected to get scheduled?
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Was the person who scheduled your appointment courteous and friendly?
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How often have you visited Wembley Center For Health and Care within the past year?
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How easy was it to make an appointment by telephone?
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How would you rate the courtesy of the staff at the reception desk?
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Which department (s) did you visit during your appointment?
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Did you feel there is sufficient information on display about health issues and practice policies?
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In the reception area, can other patients overhear your conversation with the receptionist?
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How long do you normally have to wait to be seen?
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How you rate the competence of the nurse who helped you?
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Were you able to see the doctor of your choice?
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How would you rate the competence of your doctor?
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How would you characterize the concern that the nurse showed for your problem?
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Did you feel that your doctor spend an adequate amount of time with you?
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Please rate the clarity of the doctors explanation of your condition and treatment?
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Mark the boxes the characterize the demeanor of your doctor
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How well did your doctor include you in health care decisions?
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Would you recommend this facility and it’s staff to your family and friends?
Total: 85
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Are you male or female?
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What is your ethnic group? (Mixed)
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How old are you?
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What is your ethnic group ( Asian/ British Asian)?
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What is your ethnic group? ( White)
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What is your ethnic group? ( Black/ African/ Caribbean/ Black British)
Any other Black African/ Caribbean Background