PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 1
PeopleSoft 9.2 Self-Service Employee Information (SSEI)
User Guide
450 E. South Street
Orlando, Florida, 32801-2816
Phone: (407) 836 – 5661
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 2
Table of Contents Welcome to Self-Service Employee Information .......................................................................................... 3
Who Do I Call For Help? ................................................................................................................................ 3
How do I access Self-Service Employee Information? .................................................................................. 4
Personal Information .................................................................................................................................... 7
Update Your Home and Mailing Address .................................................................................................. 9
Update Your Phone Numbers ................................................................................................................. 14
Update Your Email Addresses ................................................................................................................. 17
Update Your Emergency Contact ............................................................................................................ 20
Payroll and Compensation .......................................................................................................................... 24
View Your Paycheck ................................................................................................................................ 25
W-2/W-2c Consent Form ........................................................................................................................ 27
View W-2/W-2c Forms ............................................................................................................................ 28
Update Your Direct Deposit .................................................................................................................... 29
Update Your W-4 Tax Information .......................................................................................................... 32
Benefits ....................................................................................................................................................... 35
View Your Benefits Summary .................................................................................................................. 35
Frequently Asked Questions (FAQs) ........................................................................................................... 36
Where can I find a current copy of the Self-Service Employee Information User Guide? ......................... 38
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 3
Welcome to Self-Service Employee Information Welcome to the Self-Service Employee Information User Guide. This guide is designed to
provide you with the information you need to successfully use the HR Self-Service Employee
Information features and includes instructions on the following topics:
Personal Information
Personal Information Summary
Home and Mailing Address
Phone Numbers
Email Addresses
Emergency Contacts
Payroll and Compensation
View Paycheck
W-2/W-2c Consent
View W-2/W-2c Forms
Voluntary Deductions
Direct Deposit
W-4 Tax Information
W-2 Reissue Request
Benefits
Benefits Summary
Who Do I Call For Help?
If you have a question regarding your data in the Self-Service Employee Information pages,
please contact the appropriate area within the Human Resources Department. If you have a
question regarding your login or access to the Self-Service Employee Information pages or
browser functionality, please contact the ISS Help Desk. The numbers are provided below for
your reference.
Human Resources Information Technology
(407) 836-0999
ISS Help Desk
(407)836-2929
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 4
How do I access Self-Service Employee Information?
Navigate to orangenet.ocfl.net.
Once you are on the intranet, click on the thumbtack, then MyOCPortal.
Login into the MyOCPortal using your Employee ID and password.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 5
Once you have logged on to MyOCPortal, click on Main Menu.
You will notice the Self-Service Employee Information links on the left hand side of the Main
Menu page.
You can view your personal data such as Name, Address, Phone Number, and Emergency
Contact under the Personal Information section.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 6
You can view your paycheck data under the Payroll and Compensation section.
You can view your enrollments under the Benefits section if you are currently benefits eligible
and are enrolled in one of the following: Medical, Dental, Tax Sheltered Annuities, Vision, Life
AD&D, and Long-Term Disability.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 7
Personal Information
The Personal Information Summary section can be used to view your Personal Information
that is tracked in the PeopleSoft CS & HCM system. This information, for the most part, was
provided to Orange County during your hire.
If you have updated any of your information since your hire, you will see the most current
information when viewing this section.
If you would like to speak with a representative from HRIS regarding this information, please
call (407) 836-5661 or email [email protected].
You can access your Personal Information by clicking on the Personal Information Summary
link under Personal Information on the Self Service menu.
It is critical that this information is correct. Please notify Human Resources if any of this
information is incorrect.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 8
You can update the following
information:
Home and Mailing Address
Phone Numbers
Emergency Contacts
Email Addresses
You can view the following
information:
Name
Military Status
Marital Status
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 9
Update Your Home and Mailing Address
You can update your address by clicking on the Home and Mailing Address link under
Personal Information on the Self Service menu.
Address Type Address Use Required/Optional
Home Address
Your HOME address is your
physical address (your place of
residence). Post Office (PO Box)
addresses are not acceptable for
HOME address.
Required
Mailing Address
Your MAILING address can be a
PO Box, a different physical
address, or your HOME address. If
you provide a MAILING address, it
will be used as your official address
to receive important mail such as
your W-2s, benefit information,
Florida Retirement System
mailings, and other
correspondence. If you do not
provide a MAILING address, then
your HOME address will be your
official address.
Note: Once you add a MAILING
address, you will not be able to
delete it. If you already added a
MAILING address, and then decide
to have your information mailed to
your HOME address, please enter
your same HOME address for your
MAILING address.
Optional
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 10
Click the Edit button for the Address Type HOME.
Enter your address on Street Address and, if any, on Unit #, then enter your City, State, Postal
(Zip Code), and County. Click Save. The database will update immediately with your change.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 11
Once you click Save, you will be directed to the Save Confirmation page. Click OK to return to
the Home and Mailing Address page.
You will receive a system-generated email to all of the email addresses that you have on file in
the system to let you know that a change was made.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 12
Click the Edit button for the Address Type MAILING.
Due to HIPAA regulations and other State of Florida restrictions, we recommend that you do not
use a work address for your MAILING address. The MAILING address is where information
from your elected insurance companies, as well as other confidential information, will be sent.
Once you click Save, you will be directed to the Save Confirmation page. Click OK to return to
the Home and Mailing Address page.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 13
You will receive a system-generated email to all of the email addresses that you have on file in
the system to let you know that a change was made.
When editing your MAILING address, you will see a Copy Address from Home check box.
Checking this box allows you to update your MAILING address with your current HOME
address. This eliminates the need for retyping the address if it’s the same as your HOME.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 14
Update Your Phone Numbers
You can update your phone information by clicking on the Phone Numbers link under Personal
Information on the Self Service menu.
Click on the Add a Phone Number button to add an additional phone number.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 15
Enter the Phone Type for your Telephone number. You may add more than one phone number.
Once you select the Phone Type, enter your 10-digit phone number without any formatting. The
system will automatically format the field once you tab out.
If you are entering more than one phone number, select which number you would like to store as
the preferred phone.
To update the existing phone type, simply enter the new number over the old data.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 16
Click on the Save button to submit the data. This will automatically update the PeopleSoft CS &
HCM database.
Once you save the phone number(s), you will be directed to the Save Confirmation page. Click
the OK button to return to the Phone Numbers page.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 17
Update Your Email Addresses
You can update your Email addresses by clicking on the Email Addresses link under Personal
Information on the Self Service menu.
Most employees will have a Business Email address and have the option of adding a Personal
Email or an Emergency Email address.
Work-related Emails, including Orange County Announcements and Events and Self-Service
Employee Information confirmations, are sent to employees’ Business Email address.
If an emergency arises, Orange County will notify employees via their Emergency Email
address. Please note that this is not the appropriate field for employees to enter the Email
addresses for their emergency contacts. Employees may enter an Emergency Email address, if
desired, for alert purposes.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 18
To add an email type, click on the Add an Email Type button and enter the Email address for that
type.
Enter the Email Type for your Email Address. You may add more than one Email Address.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 19
To update the existing Email address type, simply enter the new address over the old data.
Click on the Save button to submit the data.
This will automatically update the PeopleSoft CS & HCM database.
Once you save the Email Address, you will be directed to the Save Confirmation page. Click the
OK button to return to the Email Addresses page.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 20
Update Your Emergency Contact
You can update your emergency contacts by clicking on the Emergency Contacts link under
Personal Information on the Self Service menu.
Click on the Edit button to make changes to the current contact information.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 21
If you do not have an existing emergency contact or would like to add more than one, click on
the Add an Emergency Contact button.
Enter a contact name, relationship, address and phone information. If the contact’s address and
phone number is the same as yours, click the two check boxes to default the data from your
personal information.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 22
Click on the Save button to submit the data. This will automatically update the PeopleSoft CS &
HCM database.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 23
Once you save the emergency contact(s), you will be redirected to the Save Confirmation page.
Click the OK button to return to the Emergency Contacts page.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 24
Payroll and Compensation
The Payroll and Compensation section can be used to view your paychecks, W-2 forms, leave
balances, and voluntary deductions that are tracked in the PeopleSoft CS & HCM system. It can
also be used to update your direct deposit and W-4 tax information, W-2 electronic consent, and
to request a duplicate W-2.
If you would like to speak with a representative from Payroll Services regarding this
information, please call (407) 836-9680.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 25
View Your Paycheck
You can view your current earnings, taxes, deductions, net pay and leave balances by clicking on
the View Paycheck link under Payroll and Compensation on the Self Service menu.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 26
Select the paycheck you wish to view by clicking the appropriate check date. Checks are in PDF
format and will open in a new browser window.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 27
W-2/W-2c Consent Form
You can submit or withdraw consent to receive electronic W-2 or W-2c forms by clicking the
W-2/W-2c Consent link under Payroll and Compensation on the Self Service menu. Your
current status will be displayed and the checkbox below can be used to update your status.
To update your current status, click the checkbox then click the Submit button.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 28
View W-2/W-2c Forms
You can view your previous years W-2 forms by clicking the View W-2/W-2c Forms link under
Payroll and Compensation on the Self Service menu.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 29
Update Your Direct Deposit
You can update your direct deposit distribution by clicking on the View Paycheck link under
Payroll and Compensation on the Self Service menu.
IMPORTANT! Please ensure that the Routing Number and Account Number represent only a
Checking and/or Savings Account. Money Markets, bank loans numbers, or any other type of
account may cause your direct deposit to be returned to Orange County, and may delay your
payment. Also, please ensure that Amount/Percent column adds up to 100%. If you select more
than one account, you must designate the last account as a “balance” account. The system will
assign a priority number of 999 to all accounts set up as such. (Example: 50% goes into first
account and “balance” goes into the second)
Invalid bank information may take up to 3 business days for your money to be returned to
Orange County. Payment to you cannot be made until your bank returns the money to Orange
County.
If you would prefer, you may complete a Direct Deposit Authorization form instead of using this
page to make updates to your account information. This form can be found on the HR website
under Direct Deposit Authorization Instructions.
To update your current account type(s), click on the Edit button. To add an additional
account, click on the Add Account button.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 30
You may click on the View Check Example to make sure you entered the correct routing and
account number from your check. Make the appropriate changes and click on the Submit button
to submit the data. This will automatically update the PeopleSoft CS & HCM database.
Note: Employees can add or change their own direct deposit information from the self-service
Direct Deposit page. Self-service direct deposit add or edit changes are limited to one transaction
per day. Employees can add or edit information for multiple direct deposit accounts in a single
self-service transaction, but once they save the changes and exit the page, they cannot make
additional changes on the same day. If you attempt to make additional changes, a message
appears from the Direct Deposit page saying that multiple direct deposit changes are not allowed
on the same day. The once-a-day add or change limitation applies only to Self Service.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 31
Click the Return button to return to the Direct Deposit page. Once you save the direct deposit
distribution, you will be directed to the Save Confirmation page.
Click the OK button to return to the Direct Deposit page.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 32
Update Your W-4 Tax Information
You can update your federal tax information by clicking on the W-4 Tax Information USA link
under Payroll and Compensation on the Self Service menu.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 33
Enter the total number of allowances you would like to claim, any additional amount you would
like withheld from each paycheck (if needed), and marital status.
If you wish to claim exemption from withholding taxes for the current year, you must meet both
of the conditions listed above.
Click on the Submit button to continue.
Note: This page will be read-only if you are an employee with a non-resident alien status.
Please submit a W-4 form to Payroll Services if this is the case.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 34
Enter your Orange County password to verify your identity and click on the Continue button to
save the data. This will automatically update the PeopleSoft CS & HCM database.
Once you submit the tax information, you will be directed to the Submit Confirmation page.
Click the OK button to return to the W-4 Tax Information page.
After saving, you should receive an Email confirming your tax changes. The Email will be sent
to the Business Email address indicated on your Personal Information Summary page.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 35
Benefits
The Benefits section can be used to view your current benefits information that is tracked in the
PeopleSoft CS & HCM system. This includes such plans as medical, dental, flexible spending
accounts, vision, life, disability, retirement and leave.
If you would like to speak with a representative from Benefits regarding this information, please
call (407) 836-5661, option 5 or email [email protected].
View Your Benefits Summary
You can view your benefits summary by clicking on the Benefits Summary link under Benefits
on the Self Service menu.
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 36
Frequently Asked Questions (FAQs)
When I make a change to my W-4, when will it be effective?
We recommend that changes be completed the Friday before payday for the impact to
occur on your next scheduled check.
When I make a change to my bank account (Direct Deposit), when will it be effective?
We recommend that changes be completed the Friday before payday for the impact to
occur on your next scheduled check.
How long before the new account is funded?
The changes you select will be effective for the next scheduled payday. There is no
waiting period.
Will I be notified if I make changes?
Yes, an email will be sent to the email account you have designated as primary on the
“Personal Information” page.
What if I made a mistake on my Account/Routing #?
Should a mistake be made when you entered your data, the bank will return the payment
back to the Comptroller. Typically, this is within three business days. If you did not
receive your paycheck due to an invalid account, we recommend you contact payroll at
(407) 836-9680.
Payday Recommended Change Deadline
2/16/2018 2/9/2018 (Friday before)
8/17/2018 8/10/2018 (Friday before)
9/28/2018 9/21/2018 (Friday before)
12/21/2018 12/14/2018 (Friday before)
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 37
PeopleSoft 9.2 Self-Service Employee Information User Guide
Orange County Government Human Resources HR Information Systems
Revised: 01/2018 38
Where can I find a current copy of the Self-Service Employee
Information User Guide?
The User Guide is only a click away! It was created to assist employees with using all the
functionality in the Self-Service Employee Information menu on OrangeNet.
To access the most current version of the user guide, which will be updated as more functionality
becomes available, click on the User Guide link in the Self-Service Employee Information
menu. Or, please visit the SSEI page on OrangeNet (Intranet) here.