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Pet Friendly Shelters
Providing Safe Haven for People
and their Pets
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History
Hurricane Andrew 1992
700,000 people evacuated
80,000 housed in shelters
175,000 people homeless
25,000 homes destroyed
100,000 homes damaged
$20 billion in damages
$10 billion cleanup costs
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Personal Losses
Home
Job
Friends
Security
Pets
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Animal Issues in Andrew
People told to leave pets
behind when evacuating
Homes blown apart – pets
escape in fear
Disoriented pets wander
away from home area
No ID on pets
No system for animals
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MASH Animal Compound
Created by The HSUS & Citizens Against Pet Overpopulation
Operated 6 weeks
Mostly volunteer workforce
Support from Army: supplies, full-time vet, tents, security
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Animal Statistics of Compound
600 lost, foster or owner
give-up animals taken in
Approximately 2,000 seen by
emergency vets
Most lost pets never matched
with owners
30 day holding period before
adoptions
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Wild Fires
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Tornadoes
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Hurricane Floyd
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Evacuation Nightmare
Estimated 2 million people
evacuated from FL, GA,
SC & NC
2 hour road trips took 18
hours
Hotels & Shelters full
Not enough places for pets
& large animals (horses)
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Impact of Not Planning for Pets
Risks of disease & injury to residents and emergency responders
More labor-intensive relief efforts
Stress, anxiety, grief, and depression
A potential media nightmare - emotional issue for public
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Individuals with companion animals...
Won’t evacuate or delay
evacuation if animals are not
taken with them.
Attempt to re-enter residential
areas during & after evacuation to
retrieve pets
Will not seek shelter if animals
not cared for also
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Human Animal Bond
About 60 % of all
households in the United
States include animals.
Most households have more
than one pet.
Pets are usually considered
FAMILY MEMBERS by
their humans.
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Making the Connection
Assisting animals in disasters is not a question of
putting animals above people
Assisting animals is about supporting people by
taking care of what is important to them
The human/animal bond is never more important
to people than in situations of extreme stress
Animal issues ARE people issues
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The Weyauwega Story
“Weyauwega made it very evident that people
place such value on their pets. Not just dogs and
cats. We’re talking goldfish, lizards, birds—they
place such a value on them that they are willing to
risk their lives to get them out. We as public
servants can’t ignore that message.”
– Al Shanks, Deputy Administrator,
Wisconsin Emergency Management
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Old Message
Leave your pet
behind with 3 days
of food & water
because human
evacuation shelters
don’t allow pets!
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New Message
If you evacuate:
Take pets with
you! If it is
dangerous for you,
it is dangerous for
them!
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Options for Families
Evacuating with Pets
Hotels / Motels
Friends
Family
Boarding Kennels /
Veterinary Offices
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Why Pet Friendly Shelters
are Needed
Do not want separation from pets
Some pets do better with owner taking care of them
Cannot afford the cost of staying in a hotel/motel or boarding fees
Cannot find a hotel/motel that allows them to keep pet
Family and friends may also be displaced or disaster victims
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Note:
Pet friendly shelters should be the last resort for animals owners. There are
health concerns due to the crowding together of animals. There is noise and
other stress-inducing problems that may impact animals.
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Types of Pet Friendly Shelters
People and their pets in the same
room
People and their pets in the same
building, but in separate area
People and their pets are located
in separate buildings of varying
distances
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Keep People & Pets Close Together
Allows animal owners to
take care of their own pets
Is less stressful on both the
animal and owner
Allows the pet shelter to
operate with a minimum
of staff
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Pets & People in Same Room
Least labor intensive since
owners are responsible for
feeding, exercising, & clean up
of their animals
Shelters develop rules
outlining their policies, such as
removal of animals from crates
& clean up of animal waste
Example: Volusia County, FL;
Charleston, SC
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Note:
The public should be told that the
evacuation shelter allows pets. If
anyone is uncomfortable around
animals or has allergies that could
present a health problem, they could
be directed to a non-pet facility.
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People & Pets in Same Building
Animal owners in same building, but separate area - still provide for their own pets
Slightly more labor intensive because owners not immediately available to care for pet
Qualified animal care workers on hand to care for animals when owners can’t
Example: Alachua County, FL; Macon, GA
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People & Pets in Separate Places
People & animals located distance away
More labor intensive – qualified animal handlers provide care for pets
Owners may not help because of conditions or lack of transport
Example: Bainbridge, GA, Santa Fe, NM
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Temporary Animal Shelter
May contain more than owned animals:
Rescued / found pets
Owner give-ups
Fostering requests
Veterinary emergency hospital
Example: Dade County, FL
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Work with Human Care Agencies
Already experienced at providing
mass care for people
Can provide training in operating
sheltering facilities
Can assist pet owners with
referrals to pet friendly or
temporary animal shelters
May provide supplies such as
cots, food, water
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Facilities
Should meet the standards of safety set by
emergency management
Should be conducive to housing animals – solid,
non-porous floors
Should be free of other obligations during declared
emergencies. A clause in the contract should allow
for cancellation in times of emergency
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Staffing
Qualified animal care staff with
animal handling experience
Vet (optional, but ideal)
Vet or Animal Health Tech
Volunteers – set up, daily
cleaning, registration, pet visit
scheduling, enforcement of
shelter rules, manage feeding
areas, close down
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Security
Provided 24/7 for protection of
staff, volunteers, pet owners &
animals
Restrict persons in shelter
Pet owners show ID to visit
pets (unless known)
No one person alone in facility
Volunteers pre-screened
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Pet Owner Responsibilities
Should be educated already
about pet supplies needed
Animals in crates or cages
large enough to stand, sit and
turn around
Have a supply of food, water,
and medications
Proof of vaccinations
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Owner Preparation
Documented medical
history and/or needs
Cat litter / Newspapers
Chew toys or other
comfort items
Have collars, tags,
leashes, harnesses,
muzzles
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Unprepared Pet Owners
Owners arriving without necessary supplies
May not have been aware of requirements
May not financially be able to comply
May choose not to comply
Disaster developed quickly & they did not have time to develop supplies
Pet shelter plan should provide for stockpiling basic pet supplies
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Problems with Pet Owners
Plan for owners not complying with rules:
Not providing food and water for animal
Not keeping it confined or under their control at all times
Not cleaning the caging, litter box, or doing general clean
up of area
Not providing dogs with opportunity to relieve themselves
at designated sites
Verbal or physical abuse of animal
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Violation of Rules
If a pet owner violates shelter rules:
The animal should be removed to another part of
the facility or to a temporary animal shelter
All care should be provided by staff and volunteers
The owner is denied access to their animal, or
moved to a human only evacuation shelter, if
possible
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Pet Friendly Shelter Supplies
Crates & cages – all sizes
Food – different types
Water – drink & clean
Bowls
Collars, leashes, muzzles
Cat litter / newspapers
Plastic sheets
Paper towels
1st Aid Kits – human / pet
Office supplies/Paperwork
Identification tags
Transport carts
Waste disposal bags
Blankets, towels, sheets
Communication devices
Cleaners/Disinfectants
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Donation Management
Control intake of supplies
or it will control you
All donation requests
approved by donation
manager
Locate off-site storage
facilities for large
shipments
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Designated Areas of Pet Shelter
Animal intake / registration
Animal housing – separated by species
Isolation – sick, injured, stressed, aggressive
Veterinary / first aid
Food preparation
Food storage – species & type
Equipment storage – extra leashes, bowls, crates
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Designated Areas of Pet Shelter
Dog relief – tile or hard surface floor,
preferably w/ drain
Animal visitation – quiet area, possibly
separate room where animals can be
removed from cages
Animal exercise – larger area where
animals can be walked more
extensively (indoors – hallway;
outdoors if weather permits)
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Shelter Procedures
Animal Intake
Forms filled out on owners
Identification photo taken of
pet(s) – kept with paperwork
ID attached to animal & cage
Owner is given identification
number of animal(s)
Animal removed to proper area
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Ongoing Procedures
Limit number of owners in pet area at one time
Schedule visits - feeding, cleaning, exercise & relief
Log when owner provides care
Limit interaction with animals not their own
No visitors other than pet owners
Animal care staff monitors condition of pets – vet staff should be notified of any medical problems
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Other Options
Temporary Day Care Facilities
Owners may be returning to the disaster area to
retrieve belongings, make repairs, or processing
applications for relief assistance
Pet owner may be staying in the human evacuation
shelter or other housing arrangements where it is
not safe to leave the animal unattended
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Foster Pet Care Programs
Animal is cared for in a private home / stable in the community on a temporary basis
Needed when pet shelter is closing, but animals still in its care.
Should be last resort and used with caution
Foster homes should be thoroughly screened to ensure safety of pet & foster family
Foster pets & families should be matched similarly to regular pet adoptions
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Closing down!
Pets removed in organized fashion and logged out
Unclaimed animals put in foster care, vets or shelter
Non-perishable supplies cleaned and stored
Perishable supplies distributed or disposed of
Facility cleaned
Paperwork kept for future reference
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Final Thoughts
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The HSUS Can Help You!
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Laura Bevan, Director
The Humane Society of the United States
Southeast Regional Office
Tallahassee, FL
(850) 386-3435