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Welcome to Phoenix
Admissions and Library Database Training
Log on to Phoenix
How to find records
User record screen
User record screen cont.
Acceptable POA
Includes:- Driving license Utility bill Council tax statement or bill Credit card statement or bill Bank statement Mobile phone bill
Acceptable ID
Basically, anything with a photo that bears the applicants name. We do not accept business cards.
Who can borrow
LSE Staff and Students LSE Alumni SCONUL Band A SCONUL Band B but only those that can
prove they are part time or distance learner.
Who can not borrow
Everyone else. This includes Commercial Visitors Corporate Membership All other external visitors
User Profiles
Study Permits LSE Alumni LSE Staff and Associates SCONUL External Borrowing SOAS_STU SOAS_STAFF
User Categories
LSE Alumni Associate Staff SCONUL borrowing bands London Uni staff and students UK Uni Staff and Students Public use Overseas other
View cards
Issue cards
Proxy cards
Remember do not issue proxy cards to external users. Make a note on their record.
All issued proxy cards must be cancelled and card returned before a paper pass is issued to a user.
Creating new records.
Most common problems
POA does not match Can not find user record Can not create card Can not print card Card will not issue Card will not swipe