Download - Phone Systems Brisbane - Here's how you can increase productivity with unified communications part 4
How To Increase Productivity
With
Unified Communications
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Part 4 of 5 Part Series
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In the first 3 parts we’ve reviewed and examined some excellent strategies to win the productivity battle.
Part 4 we’ll reveal the potent leverage of smart call distribution.
Part 4 Introduction
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Very common and frustrating
Impossible to pick
Meeting The Demands
Meeting demands of incoming calls and retaining respectable customer satisfaction levels
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Usually resulting in excessive staffing
Sound familiar?
Meeting The Demands
Or poor customer service levels
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Whether you’re a small or busy multi site enterprise
Staff Resources
Staff resources never run at peak capacity consistently
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Let’s look at typical scenario
Staff Resources
You are experiencing a flood of customer calls outstripping the allocated staffing
Staff Resources
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Part 4
We’ll exhibit the potency of call centre features
Show you how to supercharge productivity
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