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Project management meets Web 2.0January 2009 Henk-Jan van der Klis & Rick Mans Capgemini
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Introduction
2009 Capgemini
ArchitectF60 Business Analysis
with Capgemini since 1/4/2007
Rick Mans
Engagement manager B52 Insurance & Pensions
with Capgemini since 1/1/1999
Henk-Jan van der Klis
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Web 2.0, when used in the context of analysis and promotion of web technology, refers to a perceived second generation of web-based communities and hosted services — such as social-networking sites, wikis and folksonomies — which aim tofacilitate collaboration and sharing among users.
Technovision definition
Web 2.0 is a term describing the changing trends in the use of World Wide Web technology and web design that aim to enhance creativity, communications, secure information sharing, collaboration and functionality of the web.
Wikipedia definition
Web 2.0: Community, Communications, Collaboration and Creativity
Web2.0 defined
2009 Capgemini
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Web 2.0: More than just modern chat boxes
2009 Capgemini
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Projects in a web 2.0 setting within Financial Services
2009 Capgemini
Hosted services
Secured information sharing, enhanced functionality
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Project Management 2.0 (social project management) is the natural evolution of project management practices brought by Web 2.0 technologies. This second-generation Web environment has imposed itself by virtue of new Web services and applications, which quickly replace traditional project management software. Such applications include: blogs, wikis, collaborative software, etc. With broadband as the new utility, virtual teams now can work together much more efficiently by utilizing the new-generation, Web-based project management tools.
These tools challenge the original definition of project management. Project Management 2.0 represents a dramatic shift toward having collaboration as the heart of project management. The transformation appears in the role of the project manager and in the interaction with clients.
Wikipedia definition
Project management 2.0?
2009 Capgemini
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IPMA Projectie december 2008
Project management, tools and collaboration illustrated
2009 Capgemini
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IPMA Projectmanagement Parade april 2009
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•Projectmanagement wiki (Capgemini / IPMA-NL)•Confluence wiki at Achmea projects
Wiki for communication and knowlegdge sharing
Project management meets web 2.0 illustrated
2009 Capgemini
• LinkedIn• Plaxo
Profile, resume for hiring
• Basecamp• Comindwork
Web-based project management
•Remember the Milk•GTD Inbox for Gmail (Firefox add-on)
Getting things done
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Web 2.0 comes to Microsoft Outlook
2009 Capgemini
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Wait a minute! Web 2.0 -> Collaboration as the heart of project management
2009 Capgemini
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Consequences of Web 2.0
2009 Capgemini
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Joining the Web 2.0 experience has a positive impact
Use LinkedIn and Plaxo to evaluate new hiresNew hires often participate in various online profile sites. Use it to your advantage!
Try before you buy
You can always access your e-mail, planning, project documents.
The web is always on
“Opening up” is the thing to do.Be transparent about everything involving your project, and invite participation.Get to know and trust your userbase: integrate their feedback in your iterations.
Transparency
Feed stakeholders. Give your stakeholders a platform for expressing their thoughts.
Communications platform
2009 Capgemini
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Ignoring Web 2.0 could potentially bring bad things
Do you have a policy on blogging?Channel the enthusiasm of your blogging project members and stakeholders by either setting clear guidelines, or by fully trusting and allowing everything.
Blogging
Is your communication strategy tuned towards Web 2.0?Embrace the new, unconventional marketing opportunities that Web 2.0 brings!
Communication strategy
Unhappy stakeholders / customers tend to be very vocal!From the outside, no one can see if those unhappy customers represent a minority.
Unhappy customers
2009 Capgemini
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Blogging policy extended
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Web 2.0 benefits are mainly qualitative in nature
2009 Capgemini
– Increase employee attraction by using talents to participate in innovation;– Introduce a lean landscape of information systems;– Capture knowledge more efficiently;– Make data easily available and exchangable between departments;– Increase collaboration;– Be more agile and strategically lined up to target your competitors;
Web 2.0 applications allow you to
innovate
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You can’t control conversations
2009 Capgemini
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– Reputation is what other make of it. The ‘outside world’ creates and breaks reputations.– If you do not participate in this conversation with the ‘outside world’, the ‘outside world’
will define your reputation.– Texts on internet are always there.– Damage control
You are what others tell about you
Een goede (online) reputatie komt te voet en gaat te paard
What are people telling about you? What are they telling about your project, program, client or Capgemini?
2009 Capgemini
There are many web 2.0 alternatives to a water cooler or coffee machine
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Is your project scope unique or do you try to reinvent the wheel?
2009 Capgemini
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Project management knowledge & practices are freely available online
2009 Capgemini
Projectmanagement wiki – PRINCE2
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Deliver – Unified project management
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Web 2.0 is about emerging trends. Do experiment just like Capgemini and us
2009 Capgemini
• Follow• Create• Engage
Bottomline
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Project management + web 2.0 = Project management 2.0?
2009 Capgemini
• Another marketing buzz word?• Does web 2.0 change project management or communications paradigms?
Does Wikipedia tell the truth?
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Project management + web 2.0 = Social project management?
2009 Capgemini
• Is Agile project management the way to escape project management 1.0 failures?• Can every project assignment be broken into smaller projects?• What’s new?
Does Slideshare tell the truth?
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Your questions & feedback, please (you don’t have to follow us on Twitter)
2009 Capgemini
http://www.capgemini.com/technology-blog/http://twitter.com/rickmans
http://www.linkedin.com/in/rickmans
Rick Mans
http://www.henkjanvanderklis.nl http://twitter.com/hjvanderklis
http://www.linkedin.com/in/henkjanvanderklis
Henk-Jan van der Klis