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)ic) of t)e fo!!o.ing et)o2s .i!! you use?
A.
@et resent a!ue
B.
Present a!ue
C.
enefit-cost ratio
D.
Mu!ti-o*/ectie rograing
Reason:
@et resent a!ue s)o.s t)e series of t)e su of 2iscounte2 cas) f!o.s offset *y ro/ect costs Present
a!ue ex!ains .)at t)e a!ue of a future cas) f!o. .ou!2 *e in ters of t)e a!ue of t)at oney to2ay
enefit cost ratio is 2erie2 fro a *enefit cost ana!ysis: .)erein t)e *enefits of t)e ro/ect are 2ii2e2 *y
t)e cost to co!ete t)e ro/ect Mu!ti-o*/ectie rograing is a at)eatica! aroac) using
a!gorit)s: or a secific set of stes to so!e a articu!ar ro*!e
; As a ro/ect anager for t)e 2ee!oent of a ne. interna! ayro!! syste you are eeting .it) t)eC)ief &inancia! =fficer: .)o is a!so t)e ro/ect sonsor: to gat)er reuireents 9n your eeting s)e
states t)at s)e reuires t)e ne. ayro!! syste to *e co!ete2 an2 interna!!y teste2 no !ater t)an Marc)
30: so t)at t)e ne. syste can go !ie at t)e *eginning of t)e fisca! year on u!y )ic) of t)e
fo!!o.ing is t)e *est 2escrition for t)is 2ate an2 .)ere .i!! it *e 2ocuente2?
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A.
)is is a reuireent an2 .i!! *e 2ocuente2 in t)e reuireents 2ocuentation
B.
)is is a 2ea2!ine an2 .i!! *e 2ocuente2 in t)e ro/ect c)arter
C.
)is is a constraint an2 .i!! *e 2ocuente2 in t)e constraints !og
D.
)is is a ro/ect reuireent: an2 is 2ocuente2 in t)e reuireents 2ocuentation
Reason:
)is is an exa!e of a ro/ect constraint A constraint is any !iitation or restriction t)at !iits t)e tea"s
otions Ans.ers A 1 # are incorrect *ecause 2ates are a!.ays consi2ere2 a constraint: neer a
reuireent )e first art of ans.er ay *e true: t)e ro/ect c)arter )as a!rea2y *een .ritten an2 it is
rare!y: if eer: u2ate2
3 ou are t)e ro/ect anager for a Si!icon Ba!!ey-*ase2 )ar2 2rie anufacturer 9n your ne.est ro/ect:
t)e a!!o.a*!e 2eiation for )ar2 2rie access tie is
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'e/ect t)e ro2uct an2 insist t)e en2or roi2e t)e ro2uct .it)in t)e a!!o.a*!e 2eiation
D.
#ocuent t)e !o. !ee! of ua!ity: a!!o. t)e ro2uct to continue an2 .or .it) t)e en2or to f in2 a so!ution
Reason:
Ans.er A is incorrect *ecause si!y 2e!iering t)e ro2uct on tie is no reason to ignore a ro2uctDs !o.
!ee! of ua!ity Ans.er an2 # are incorrect *ecause t)e ro2uct 2oes not eet t)e a!!o.a*!e !iits of
2eiation 9n a contract situation .it) t)e en2or: t)e ro2uct ust *e 2e!iere2 as state2 in t)e scoe of
.or an2 t)is inc!u2es 2eiations fro ua!ity etrics
4 As a ro/ect anager for a u!ti-fai!y )ousing construction ro/ect: you 2eci2e2 to )ase your ro/ect
for ease of anageent 9n your 2iscussions .it) your sonsor an2 otentia! en2ors you are taing
suggestions for naes of t)e )ases so eeryone can un2erstan2 t)e ro/ect ou )ae .)itt!e2 t)e !ist2o.n to t)e fo!!o.ing four suggestions >)ic) one .ou!2 you not c)oose?
A.
#esign: Site 2ee!oent: 9nfrastructure: Structure construction
B.
%ngineering: Site: Se.er: >ater: 'oa2s: ui!2ings
C.
Aroa!: #esign: Site construction: ui!2ing construction
D.
#esign : P!anning: %xecuting: Site #ee!oent: ConstructionReason:
Pro/ect )ases can *e nae2 anyt)ing t)at t)e erforing organi+ation an2 t)e stae)o!2ers un2erstan2
or 2esire to acco!is) in t)at )ase Ans.er # is incorrect *ecause soe of t)ese are t)e naes of t)e
rocess grous in ro/ect anageent
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5 ou are taing oer a ro/ect in t)e i22!e of !anning ou /ust finis)e2 reie.ing a!! of t)e
2ocuentation aai!a*!e to you ou 2eterine t)at t)e reious ro/ect anager sent ore tie
socia!i+ing .it) t)e tea e*ers rat)er t)an !anning t)e ro/ect )is resu!te2 in issing t)e creation
of ey ieces of inforation suc) as t)e >S )e ro/ect sonsor te!!s you t)at !anning for t)is ro/ect
ust *e co!ete2 in t)e next fe. 2ays As t)e ro/ect anager .)ic) of t)e fo!!o.ing ites s)ou!2 you
2o first?
A.
'eie. t)e ro/ect c)arter to 2eterine t)e ro/ect 2ea2!ine
B.
,o to t)e ro/ect sonsor an2 as for ore tie to !an t)e ro/ect
C.
Eae t)e tea *egan .or on t)e issing inforation
D.
As t)e reious ro/ect anager to stay on for a fe. 2ays to )e! you un2erstan2 t)e tea 2ynaics
Reason:9n t)is situation )aing t)e tea *egan .or on t)e issing inforation is t)e first t)ing you s)ou!2 2o 9t
is assue2 t)at since you )ae *een assigne2 to t)e ro/ect an2 you )ae reie.e2 a!! of t)e
2ocuentation aai!a*!e to you: you .ou!2 )ae a!rea2y 2eterine2 t)e ro/ect 2ea2!ine if it existe2 as
entione2 in ans.er A ou 2o not )ae enoug) inforation to no. .)et)er or not you nee2 ore tie:
so ans.er is a!so incorrect Since t)e sonsors to!2 you t)at t)e ro/ect !anning ust *e co!ete2
.it)in t)e next fe. 2ays: )aing t)e reious ro/ect anager stay on to )e! you un2erstan2 tea
2ynaics .ou!2 not *e a first c)oice
6 ou"re .oring as a ro/ect anager for an aircraft arts coany our tea is 2eterining t)e
ossi*!e riss in a ro/ect for a ne. tye of air!ine seat )ey )ae i2entifie2 a ossi*!e t)reat t)at t)e ne.
air!ine seat ay not *e aroe2 *y t)e &AA: an2 it )as a 50-50 c)ance t)is t)reat .i!! occur 9f it 2oes:
t)e cost iact to t)e ro/ect .i!! *e F
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F;00:000
B.
F
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F;00:000
Reason:
)e foru!a for %AC .)en ariances are atyica! an2 you 2o not exect t)e ariances to continue in t)e
future is: AC HAC N %BI So !ugging in t)e nu*ers .e )ae F
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fin2ing ne. ro/ects or ositions .it)in t)e coany: rat)er t)an co!eting t)e ro/ect .or )eir
otiation is *ase2 uonR
A.
Se!f-%stee
B.
Safety
C.
Socia!
D.
P)ysio!ogica!
Reason:
Accor2ing to Mas!o."s )ierarc)y of nee2s: t)e safety nee2s inc!u2e security of e!oyent
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B.
)e reious ro/ect anager .as not ensuring t)at scoe a!i2ation .as *eing 2one
C.
)e scoe .as not .e!! 2efine2
D.
Assutions 2ocuente2 2uring !anning .ere not a!i2ate2
Reason:
#uring t)e !anning rocess: assutions s)ou!2 *e .e!! 2ocuente2 an2 a!i2ate2 t)roug)out t)e
ro/ect !ifecyc!e 9n t)is case t)e assution t)at A oersig)t .ou!2 *e nora! .as not a!i2ate2
t)roug)out t)e ro/ect
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D.
A 2ecision *y t)e &e2era! 'esere to increase !en2ing rates to *ans
Reason: A ris is 2efine2 as an uncertain eent or con2ition t)at: if it occurs: .i!! cause an iact on one or ore
of your ro/ect o*/ecties Ans.ers A: C: an2 # are a!! ossi*!e ris eents Ans.er is a syste t)at
inc!u2es t)e .ea!t) an2 resources of a region or country : an2 is not tyica!!y an i2entifie2 eent
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once oer *efore it is gien to t)e c!ient )e tea e*er te!!s you t)at t)ey )a2 reious!y infore2
you t)at sen2ing t)is 2e!iera*!e ia e-ai!: rat)er t)an in erson: cou!2 occur 2ue to t)eir .or sc)e2u!e
>)at cou!2"e *een 2one to aoi2 t)is situation?
A.
etter attention 2uring counications reuireents ana!ysis
B.
Para!ingua! counication
C.
A22ing t)e ris to t)e ris register an2 2ee!oing an aroriate resonse !an
D.
A22ing t)is issue to t)e issues !og
Reason:
)e on!y .ay to )ae aoi2e2 t)is situation is to )ae i2entifie2 t)e ossi*i!ity HrisI t)at t)e 2e!iera*!e
.ou!2 not *e a*!e to *e )an2 2e!iere2: an2 2ee!oing an aroriate resonse strategy Si!y aying
*etter attention 2uring counications reuireents ana!ysis .ou!2 not )ae aoi2e2 t)e situation: on!yi2entifie2 it A22ing t)is ite to t)e issue !og ay occur after it *ecoes an issue: *ut again .ou!2 not
)ae tota!!y aoi2e2 t)e situation
)at is t)e first t)ing you s)ou!2 2o?
A.
As t)e tea e*er )o. t)ey no. t)ere .ere no iacts
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B.
Eo!2 a tea eeting to reie. t)e nee2 for t)e a22e2 feature
C.
oo for ot)er a22e2 features in t)e .or of t)is tea e*er
D.
As t)e tea e*er for t)e *asis of 2eterining t)e nee2 for t)e a22e2 feature
Reason:
A22ing features t)at .ere not reueste2 is ca!!e2 go!2 !ating Uon 2iscoery of go!2 !ating: t)e ro/ect
anager s)ou!2 first of a!! a22ress t)e initia! counication: fin2ing out t)e *asis for t)e stateent
Ans.er # ay *e soet)ing you 2o eentua!!y: *ut since t)e feature )as a!rea2y *een a22e2 .it)out
roer aroa!: trying to figure out t)e 2ecision rocess is irre!eant Ans.ers an2 C are a .aste of
tie an2 inaroriate as it is not t)e teaDs 2ecision .)ic) features to a22 or not a22 9t is t)e
custoerDs
or .it) t)e tea to 2ee!o groun2 ru!es for t)e tea
C.
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As t)e ro/ect sonsor if t)e inforation t)ey are reuesting to *e sent in a reort rat)er t)an t)e
atten2ing t)e eeting
D.
a! to t)e tea e*er .)o is asing to *e excuse2 an2 ex!ain t)e a!ue of counication in t)ese
eetings
Reason:
9n ost situations: you"re trying to get to an2 2ea! .it) t)e root cause of t)e ro*!e Eere t)e ro*!e is
o*ious t)at t)e tea 2oes not )ae groun2 ru!es for execte2 *e)aior Asing t)e ro/ect sonsor to
tae t)eir inforation in a reort 2oes not so!e t)e root cause of t)e ro*!e Creating a tea*ui!2ing
exercise t)at .ou!2 ino!e a!! tea e*ers ay )e! in t)e s)ort ter *ut t)e root cause of not
no.ing .)at t)e execte2 2esire2 *e)aiors are *et.een tea e*ers is not a22resse2 in a
tea*ui!2ing exercise Eo.eer: once t)e tea )as set groun2 ru!es: it .ou!2 *e great!y a2antageous to
erfor soe tea*ui!2ing exercises Si!y ta!ing to t)e one erson .)o is asing to *e excuse2 fro
t)e eetings .i!! not 2ea! .it) t)e issue of t)e tea not treating eac) ot)er .it) resect
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Reason:
Pro/ects are not co!ete unti! *ot) ro2uct an2 ro/ect 2e!iera*!es )ae *een accete2 9n t)is case t)e
custoer )as accete2 t)e ro2uct 2e!iera*!es: *ut t)e PM= )as not receie2: uc) !ess accete2 t)e
!ast ro/ect 2e!iera*!e: .)ic) is t)e fina! ro/ect c!osure reort
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an2 an @PB of F
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C.
&ixe2 Price 9ncentie &ee
D.
&ixe2 Price .it) econoic rice a2/ustent
Reason:
)e uestion states t)at t)is is a u!tiyear ro/ect .)ic) is using coo2ities t)at f!uctuate great!y in
rice )e contract tye in ans.er # is t)e *est to use in t)is situation: *ecause t)e rice of t)e contract
.i!! *e a2/uste2 *ase2 uon econoic in2icators agree2 uon *et.een t)e *uyer an2 se!!er Using a fixe2
rice contract as in ans.ers A an2 C: !eaes t)e coany oen for a !oss of rofits t)e rice of go!2:
si!er an2 coer increases great!y An2 .)i!e cost rei*ursa*!e in genera! 2onDt ee costs 2o.n:
CPPCDs )ae no incentie to 2o so an2 can sira! out of contro! An2 conseuent!y: t)ey are no !ongera!!o.e2 in fe2era! rocureents
;0 9n your ro/ect for a ne. inter!anetary: sace-*ase2 te!escoe t)e tea is erforing ua!ity testing
)e te!escoeDs focusing ount is out of a2/ustent causing inaccurate 2ata 2uring t)e test ou ca!! t)e
tea toget)er to 2iscuss t)e root cause of t)e ro*!e as .e!! as otions an2 t)e iact t)ey cou!2 )ae
on t)e rest of t)e ro/ect >)ic) of t)e fo!!o.ing 2ocuents .ou!2 you create to 2iscoer t)e un2er!ying
ro*!e?
A.
Pareto c)art
B.
9s)ia.a 2iagra
C.
Eistogra
D.
Affinity 2iagra
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Reason:
9n t)is instance you )ae foun2 a ro*!e an2 are trying to 2iscoer t)e root cause of t)e ro*!e )e
2ocuent use2 to uncoer t)e ossi*!e root causes of a ro*!e is an 9s)ia.a 2iagra .)ic) is
soeties ca!!e2 a cause-an2-effect or fis)*one 2iagra
;
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Reason:
)is uestion concerns situations t)at unfortunate!y occur in eery2ay !ife Per t)e PM9 Co2e of %t)ics
an2 Professiona! Con2uct: certifie2 PMP"s are )onest in .or2 an2 2ee2 %en t)oug) t)e PM is *eing
2irecte2 *y t)eir ie2iate suerisor: t)ey are *eing 2irecte2 to !ie 9n t)is situation you .ou!2 neer /ust
ae t)e c)anges si!y *ecause it is your ie2iate suerisor Contacting t)e custoer .ou!2 a!so
*e unet)ica! as .e 2o not s!an2er ot)ers ,oing to t)e engineer"s *oss ay *e t)e next ste *ut it is nott)e first t)ing t)e ro/ect anager s)ou!2 2o
;; ou are t)e ro/ect anager for a resi2entia! riary caaign %en t)oug) a!! e*ers of t)e
tea )ae t)e sae )i!oso)ica! aroac) an2 suort t)e can2i2ate: t)ere is conf!ict *et.een t)e
counications staff an2 t)e o!icy staff ou 2i2 not c)oose t)e e*ers t)at fi!! t)e !ea2ers)i osition
in eac) of t)ese areas as t)ese .ere c)osen *y t)e can2i2ate After a fe. ont)s on t)e caaign trai!:
you )ae a2e secific o*serations a*out eac) of t)e !ea2ers in t)ese areas )roug) 2iscussion .it)
eac) erson in2ii2ua!!y you 2iscoere2 t)at eac) one )as ast!y 2ifferent reasons for *eing t)ere )e
counications !ea2er is t)ere *ecause t)ey *e!iee2 in an2 .ant to )e! get t)e can2i2ateDs essage
out so as to )e! eo!e recoer fro t)e recent recession )e !ea2er of t)e o!icy staff is t)ere *ecause
t)ey .ant a )ig)-raning: )ig)-aying osition in t)e US ,oernent once t)e can2i2ate is e!ecte2resi2ent >)ic) of t)e fo!!o.ing t)eories a!ies in t)is situation?
A.
Mas!o."s Eierarc)y of @ee2s
B.
McC!e!!an"s )eory of @ee2s
C.
Sigun2 &reu2"s )eory of @ee2s
D.
)e %xectancy )eory
Reason:
As a ro/ect anager: no.ing t)e otiation eo!e )ae .ere 2oing .)at t)ey 2o can )e! you in
anaging t)e 9n t)is situation *ot) !ea2ers are 2rien *y t)e nee2 for o.er as 2escri*e2 in
McC!e!!an"s )eory of @ee2s )e counications !ea2er is 2rien *y t)e nee2 for o.er *ut it is socia!!y
*ase2: in ot)er .or2s t)ey .ant to *e in c)arge to )e! ot)ers )e o!icy staff !ea2er is a!so 2rien *y t)e
nee2 for o.er: *ut you .i!! notice t)at t)ey are on!y intereste2 in .)at t)ey .i!! receie ersona!!y
Mas!o."s )ierarc)y of nee2s ex!ains t)at nee2s are usua!!y et in a secific or2er Ans.er C is a
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2istractor ans.er as t)ere is no suc) t)ing Ans.er # is a t)eory t)at states t)at e!oyees are execting
to *e re.ar2e2 for t)eir .or an2 t)ey .i!! reain otiate2 as !ong as t)e re.ar2s eet t)eir
exectations
;3 #uring ro/ect )uan resource !anning: you 2eci2e to set u a ro/ect organi+ationa! c)art ou"re
atteting to 2eterine .)o reorts to .)o an2 axii+e t)e counications effort ou count ;7
eo!e on your tea inc!u2ing yourse!f Eo. any ossi*!e counications c)anne!s exist?
A.
7;Q
B.
54
C.
35<
D.
;7
Reason:
)e foru!a for ca!cu!ating counications c)anne!s is @ V H@-
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B.
Po.er$9nf!uence gri2
C.
Po.er$Attention gri2
D.
Sa!ience Mo2e!
Reason:
#uring t)e i2entify stae)o!2ers rocess t)e tec)niue of stae)o!2er ana!ysis is erfore2 =ne of t)e
.ays to c!assify stae)o!2ers is t)roug) t)e use of a sa!ience o2e!: .)ic) !oos at t)e o.er: urgency
an2 !egitiacy of eac) stae)o!2er Ans.er C is a 2istractor ans.er Ans.ers A an2 !oo on!y at t)e
o.er an2 interest or t)e o.er an2 inf!uence t)at a stae)o!2er )as or can exert in t)e ro/ect
;5 #uring your ro/ect one of your tea e*ers coes to you an2 ass you if t)ey can use an
unconentiona! .ay of estiating ou are soe.)at fai!iar .it) t)e a!ication area Hcii! engineeringI
*ut you are not an exert ou as t)e tea e*er to ex!ain t)e *enefits an2 t)e riss of t)is
estiating aroac) =n t)e surface t)is aroac) sees to resu!t in accurate inforation an2 taes !ess
t)an one t)ir2 of t)e tota! tie of nora! estiating et)o2s in your organi+ation Prior to giing fina!
aroa! to t)e tea e*er to use t)is ne. .ay of estiating .)at s)ou!2 t)e ro/ect anager 2o?
A.
#iscuss t)e *enefits an2 riss of t)is estiating aroac) .it) t)e ro/ect sonsor
B.
#iscuss t)e *enefits an2 riss of t)is estiating aroac) .it) an exerience2 engineer
C.
#iscuss t)e *enefits an2 riss of t)is estiating aroac) .it) t)e rest of t)e tea
D.
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#iscuss t)e *enefits an2 riss of t)is estiating aroac) .it) t)e ro/ect custoer
Reason:
9n t)is scenario you are fai!iar .it) t)e a!ication area *ut you are not an exert >)i!e you ay
actua!!y 2o eeryt)ing in ans.ers A: C: an2 # eentua!!y: t)e first t)ing ro/ect anager s)ou!2 2o is
2iscuss t)e *enefits an2 t)e ris of t)is estiating aroac) .it) an exerience2 engineer: een if t)e
tea e*er t)at reuest to use t)e unconentiona! .ay of estiating is an exerience2 engineert)ese!es As ro/ect anagers .e are execte2 to gain confiration or a!i2ation of inforation t)at
.e are unfai!iar .it)
;6 ou are t)e ro/ect anager for a ne. f!oating *ri2ge ro/ect .)ic) is in its !ast year )e E'
2eartent )as 2eterine2 t)at if t)e organi+ation 2oes not )ire t)e engineer for t)is erio2 of tie: t)e
coany .i!! sen2 F;0:000 in oertie .ages an2 *enefits 9f t)e coany )as to )ire an engineer: it
.i!! cost t)e F5:000 /ust to 2o so ou )ae *een to!2 *y t)e senior engineer t)at t)e ro*a*i!ity t)e ne.
engineer .i!! *e a to erforer is 40G: an2 t)e ro*a*i!ity t)e engineer .i!! *e an aerage erforer is
60G 9f t)ey are a to erforer: t)ey .i!! earn F65:000 for t)e ro/ect 9f t)ey are an aerage erforer:
t)ey .i!! earn on!y F35:000 for t)e ro/ect ou are ase2 *y senior anageent to ana!y+e t)e ossi*!e
outcoe of )iring a ne. engineer for t)e !ast year of t)e ro/ect: an2 ae a 2ecision *ase2 on a!! t)e
ro*a*i!ities S)ou!2 you )ire an engineer?
A.
es: *ut on!y if t)ey are a to erforer
B.
es: *ut on!y if t)ey are an aerage erforer
C.
es: regar2!ess of t)eir erforance !ee!
D.
@o
Reason:
)is uestion is asing for a 2ecision *ase2 on a!! ossi*!e outcoes an2 2ifferent ro*a*i!ities re!ate2 to
t)ose outcoes )is reuires t)e use of a 2ecision tree an2 execte2 onetary a!ue H%MBI: t)e
foru!a for .)ic) is %MB J Pro*a*i!ity K @et 9act So first ca!cu!ate net iact for a to erforer ou
arrie at t)is *y taing t)e tota! you receie for t)e engineer"s .or in t)e fina! year an2 su*tracting t)e
tota! cost of t)e engineer 9n t)is case it .ou!2 *e F65:000 - F70:000 H65T sa!ary an2 t)e 5T )iring costI
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So t)e net iact of t)e to erforer is HF5:000I o get t)e %MB: u!ti!y ro*a*i!ity of 40G t)ey .i!! *e
a to erforer *y net iact so 4 K H5000I J H;000I @ext ca!cu!ate net iact for an aerage
erforer ou arrie at t)is sae .ay you 2i2 *efore 9n t)is case it .ou!2 *e F35:000 - F70:000 J
H35:000I o get t)e %MB: u!ti!y t)e ro*a*i!ity of 60G t)ey .i!! *e an aerage erforer *y net iact :
so 6 K -H5:000I J H;
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;8 our coany is a nationa!!y recogni+e2 organi+ation for getting ro/ects 2one on tie: on scoe: an2
on *u2get our ro/ect is aroxiate!y 85G co!ete an2 you /ust finis)e2 t)e ont)!y status eeting
.it) t)e custoer 9n t)at eeting t)e custoer infore2 you t)at t)ey )ae run out of oney to ay for
t)e rest of t)e ro/ect >)at is t)e first t)ing you s)ou!2 2o?
A.
Sto a!! ro/ect .or
B.
9nfor t)e sonsor an2 *egin c!osing t)e ro/ect
C.
'e!ease t)e ro/ect tea
D.
A2/ust t)e sc)e2u!e *y s)ifting .or to !ater in t)e ro/ect to a!!o. t)e custoer to get t)e fun2s
Reason:9n t)is scenario: t)e ro/ect anager is face2 .it) an unexecte2 ro/ect c!osure Ans.er A is incorrect
*ecause art of t)e Oro/ect .or is c!osing t)e ro/ect Ans.er C an2 # si!y ostone: rat)er t)an
2ea! .it) t)e issue at )an2
;Q our organi+ation )as a trae! o!icy t)at reuires you to use a certain )ote! c)ain .)en trae!ing on
*usiness )roug) researc) you )ae foun2 anot)er )ote! is offering a 2iscount 2uring your next *usiness
tri >)at s)ou!2 you 2o?
A.
Use t)e coany"s 2esire2 )ote! c)ain
B.
Proi2e /ustification for using t)e ot)er )ote! c)ain on your ont)!y exense reort
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C.
Use t)e inforation you 2iscoere2 a*out t)e 2iscount an2 contact t)e coany"s 2esire2 )ote! c)ain to
negotiate a *etter rate
D.
As for erission fro your ie2iate suerisor to use t)e 2iscounte2 )ote! c)ain
Reason:
%!oyees 2o not )ae an otion .)en it coes to fo!!o.ing coany o!icy 9f you rea2 into t)is
uestion t)at t)e 2iscounte2 )ote! c)ain .as actua!!y c)eaer t)an t)e coanyDs 2esire2 )ote! c)ain:
t)en you a2e an assution t)at .as incorrect: as in2icate2 in ans.er C @ot)ing in t)e uestion
in2icates t)at t)e secon2 )ote! is c)eaer t)an t)e coany"s 2esire2 )ote! Ans.er # is not *e an
aroriate resonse since your suerisor: .)o is a!so a coany e!oyee: rare!y - if eer - )as t)erig)t to oerri2e coany o!icy
30 ou are a tea e*er on a ro/ect t)at )as a tig)t sc)e2u!e A fe!!o. tea e*er infors you t)at
t)ere is an issue affecting t)eir actiity an2 it cannot *e starte2 on t)e 2ay it is sc)e2u!e2 to start A
anager oer)ears t)is conersation an2 reorts to senior anageent t)at t)e ro/ect .i!! *e !ate ater
you receie a coy of t)e ro/ect anagerDs ost recent status reort t)at says t)e Oro/ect is sti!!
execte2 to *e co!ete2 on tie >)ic) of t)e fo!!o.ing reasons .ou!2 ossi*!y sere as a *asis for
t)e ro/ect anager to ae suc) a stateent?
A.
)e actiity in uestion )a2 a an2atory 2een2ency .)ic) a!!o.e2 t)e ro/ect anager to !ace it at
any !ocation in t)e ro/ect
B.
)e actiity )as free f!oat an2 can *e resc)e2u!e2 !ater .it)out iacting t)e ear!y start of t)e successor
C.
)e actiity is actua!!y on t)e critica! at) t)at )as to *e 2one after anot)er actiity .)ic) )as f!oat
D.
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)e actiity is consi2ere2 near-critica! an2 it actua!!y )as !ess f!oat t)en t)e !engt) of t)e 2e!ay
Reason:
Ans.er A is incorrect *ecause a an2atory 2een2ency is usua!!y !ega!!y reuire2 or 2ue to )ysica!
!iitations: .)ic) 2oes not a!!o. t)e PM to !ace it any.)ere in t)e sc)e2u!e Ans.er C is incorrect
*ecause if t)e actiity .as on t)e critica! at): any 2e!ay in t)at actiity .ou!2 2e!ay t)e ro/ect Ans.er #is incorrect *ecause a near critica! actiity )as ery !itt!e f!oat: an2 t)e ans.er actua!!y says t)at it )as !ess
f!oat t)an t)e !engt) of t)e 2e!ay: .)ic) .ou!2 2e!ay t)e ro/ect
3
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c)ange2 since t)e ro/ect .as first !anne2 as in2icate2 in t)e uestion )e counications !an .ou!2
)ae *een .ritten accor2ing to t)e counications reuireents co!!ecte2 fro t)e stae)o!2er Ans.ers
an2 C are tec)niues use2 in counication an2 not)ing in t)e uestion suggests t)at t)ese are
contri*uting to t)e root ro*!e An2 .)i!e t)e sonsor is a stae)o!2er: ans.er A is not secific enoug)
to t)e ro*!e
3; A ro/ect anager )as a tea of ;6 an2 t)e ro/ect affects eig)t 2eartents .it)in t)e organi+ation
)e ro/ect is ore t)an 50G co!ete an2 )as receie2 raise on t)e erforance reorts fro fie of
t)e eig)t 2eartents )e ro/ect anager 2eci2es to )o!2 a arty to ce!e*rate t)e current success of
t)e ro/ect an2 )e inites ey stae)o!2ers fro a!! of t)e affecte2 2eartents in or2er to gie t)e an
oortunity to counicate t)e goo2 t)ings )aening on t)e ro/ect to t)e 2eartents t)at )ae not
yet *een affecte2 At t)e arty: t)e ro/ect anager attets to 2iscoer any re!eant inforation t)at
.ou!2 )e! t)e ro/ect continue to *e: or *ecoe ore of a success >)i!e .a!ing aroun2 )e oer)ears
one of t)e 2eartent anagers 2iscussing t)e ossi*i!ity of setting u ore regu!ar eetings on t)e
ro/ect as t)e reorts are not tie!y enoug) >)at is t)e *est t)ing t)e ro/ect anager s)ou!2 2o first?
A.
Ca!! a eeting of a!! 2eartent )ea2s to 2iscuss t)eir concerns
B.
'e2istri*ute a coy of t)e counications anageent !an to a!! 2eartent anagers
C.
'eie. t)e inforation 2istri*ution et)o2s 2iscusse2 in t)e counication anageent !an
D.
'ecor2 t)e effectieness of t)e arty an2 t)e !essons !earne2 fi!e
Reason:
9n t)is instance t)e ro/ect anager )as to 2ea! .it) one secific anager .)o: essentia!!y: is saying s)e
is not getting t)e inforation s)e nee2s A!! of t)ese ans.ers ay *e soet)ing you .ou!2 .ant to 2o
eentua!!y: *ut t)e uestion is asing .)at to 2o first Ans.er A .ou!2 tae u tie fro a!! anagers
.)en you on!y )ae to 2ea! .it) t)e issue of one anager Ans.er # .ou!2 *e a goo2 i2ea *ut not
soet)ing t)e PM .ou!2 2o first Ans.er .ou!2 not *e effectie
33 )e senior anageent of your organi+ation )as inc!u2e2 an incentie for you to co!ete t)e ro/ect
ear!y )ey )ae roise2 you art of t)e incentie fee fro t)e &P9& contract #uring t)e co!etion of a
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a/or coonent t)e ua!ity tea infors you t)at t)e coonent eets t)e ua!ity reuireents as
out!ine2 in t)e contract *ut .i!! not eet t)e !ee! of functiona!ity t)e custoer reuires 9f t)is coonent
is !ate t)e ro/ect .i!! not *e co!ete2 ear!y >)ic) of t)e fo!!o.ing is t)e *est action you s)ou!2 tae?
A.
9nfor t)e custoer of t)e situation an2 negotiate a utua!!y agreea*!e outcoe
B.
Proi2e t)e coonent as is since it eets t)e ua!ity reuireents
C.
egin 2ee!oing a !ist of 2e!ays t)at .ere cause2 *y t)e custoer
D.
9nfor t)e custoer t)e coonent eets t)e reuireents an2 insist t)ey accet it
Reason:
Ans.ers t)roug) # 2o not 2ea! .it) t)e actua! issue an2 2o not )ae t)e custoer"s interests in in2
)e *est .ay to )an2!e t)is situation is to infor t)e custoer: 2iscuss a!ternaties an2 coe to a
utua!!y agreea*!e outcoe
34 ou"e !ea2 your tea t)roug) t)e rocureent !anning rocess Seera! rocureent secia!ists on
your tea .ere integra! in co!eting t)e rocureent anageent !an ou are reie.ing a !ist t)at
you .i!! use to score t)e *i2s an2 a.ar2 a contract to t)e *est ua!ifie2 en2or ou .ant to ensure t)at
you co!ete t)is rocess t)oroug)!y an2 use a!! aai!a*!e inforation to you >)ic) of t)e fo!!o.ing
2ocuents .ou!2 not *e inc!u2e2 as art of t)e ea!uation?
A.
'euest for contract H'&CI
B.
'euest for roosa! H'&PI
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C.
'euest for uote H'&(I
D.
9nitation for *i2 H9&I
Reason:
=f t)e rocureent 2ocuents !iste2: ans.er A is not a no.n 2ocuent As art of t)e con2uct
rocureent rocess you .ou!2 *e reie.ing your outgoing rocureent 2ocuents as art of your
se!ection an2 ea!uation tec)niues
35 )e earne2 a!ue on your ro/ect is F
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c)a!!enging for t)e tea to estiate 'egar2!ess: you nee2 an estiate for t)e sc)e2u!e an2 you .ou!2
!ie t)e o.ner of t)e actiity to gie you a range of estiates )e estiates t)e tea e*er gies you
are as fo!!o.sR
=tiistic J
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ery c!ear !anguage .it) t)e en2or )e tea e*er 2oes not .ant to uset t)e en2or 2ue to t)e )ig)
isi*i!ity of t)e ro/ect >)ic) of t)e fo!!o.ing is t)e *est course of action to tae first?
A.
Arrange a eeting .it) t)e tea e*er: t)e en2or an2 a reresentatie for your coany"s E'
2eartent an2 inc!u2e yourse!f as a .itness to a!!o. t)e t.o to .or it out )aronious!y
B.
Contact t)e en2or 2irect!y to arrange a eeting an2 2iscuss t)e atter *et.een you an2 t)e en2or
C.
Confront t)e en2or an2 t)reaten !ega! action if t)e a2ances 2o not sto
D.
Suggest to t)at t)e tea e*er aoi2 contact .it) t)e en2or
Reason:
>)en face2 .it) situations !ie t)is: t)e *est .ay to 2iscreet!y )an2!e it is to )o!2 a eeting .it) t)e
en2or Ans.er A .ou!2 *e incorrect *ecause t)e tea e*er )as to!2 you t)at t)ey )ae a2e ery
c!ear t)at t)ey .ant t)e a2ances to sto Ans.er C .ou!2 *e t)e !ast course of action Ans.er # .ou!2not tae care of t)e situation at a!!
38 As t)e ro/ect anager for t)e 2ee!oent of a ne. ayro!! syste: you )ae any su*/ect atter
exerts fro any 2ifferent in2ustries .oring in your ro/ect )e c)ief oerating officer HC==I an2 c)ief
financia! officer HC&=I are co-sonsors )e C&= 2e!iers a c)ange reuest for .it) a note stating t)e
c)ange .i!! ro*a*!y resu!t in an a22itiona! cost of F50:000 an2 an a22itiona! t)ree .ees to t)e sc)e2u!e
)e c)ange contro! *oar2 HCCI .i!! *e eeting next .ee >)at is t)e first t)ing you s)ou!2 2o?
A.
%a!uate t)e iacts of t)e c)ange
B.
Sen2 t)e for to t)e c)ange contro! *oar2
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C.
9!eent t)e c)ange since t)e C&= an2 C== are on t)e CC
D.
,et *uy-in fro t)e tea for t)e c)ange: since you no. it .i!! *e aroe2
Reason:
=nce a c)ange )as *een i2entifie2 an2 2ocuente2 t)e next ste is to ea!uate t)e c)ange for iacts
to t)e rest of t)e ro/ect )e uestions states t)at t)e C&= *e!iees t)at .i!! cost an a22itiona! F50:000
an2 a22 an a22itiona! t)ree .ees to t)e ro/ect sc)e2u!e: *ut t)is 2oes not ean t)at t)is .i!! *e t)e
actua! iact =nce t)e ro/ect anageent tea )as an oortunity to reie. t)e c)ange: t)e ro/ect
anager is resonsi*!e for ca!cu!ating t)e iact to tie: cost an2 scoe Eo.eer: t)ese are not t)e
on!y iacts t)at nee2 to *e ea!uate2 ec)nica! iacts ust a!so *e ea!uate2 *y t)e tea
3Q ast .ee you .ere se!ecte2 as t)e ro/ect anager for a ne. areting ro/ect: .it) an internationa!
consu!ting organi+ation ou recent!y )ae i2entifie2 your tea an2 you"re a*out to )ae a eeting
regar2ing tea *e)aior: tea exectations: an2 to notify t)e of t)e o*/ecties of t)e ro/ect =ne tea
e*er suggests t)at a set of ru!es *e .ritten 2o.n so t)at eery*o2y is a.are of .)at is execte2 of
t)e =f t)e fo!!o.ing: .)ic) s)ou!2 2ee!o t)ese ru!es?
A.
Pro/ect anageent tea
B.
Pro/ect anageent office
C.
&unctiona! anagers
D.
)e ro/ect tea
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Reason:
)e ro/ect tea: .)ic) inc!u2es t)e ro/ect anager an2 t)e ro/ect anageent tea: s)ou!2 a!! *e
ino!e2 in 2ee!oing t)e groun2 ru!es for tea *e)aiors an2 tea exectations )is not on!y a!!o.s
o.ners)i an2 *uy-in of t)e ru!es: *ut .i!! a!!o. t)e tea to eentua!!y *ecoe se!f-goerning
40 ou are o*sering t)e ro/ect tea con2ucting a ua!ity test on one of your a/or 2e!iera*!es )is
test is 2esigne2 to easure t)e recision an2 accuracy of t)e 2e!iera*!eDs outut an2 t)e tea )as
c)arte2 t)e outcoe in t)e gra) *e!o. )e center oint of t)e gra) is t)e target easureent &ro
t)e inforation on t)e c)art *e!o. .)at is t)e *est 2escrition of 2e!iera*!es outut?
A.
Precise *ut not accurate
B.
ot) recise an2 accurate
C.
@ot recise *ut accurate
D.
@eit)er recise nor accurate
Reason:
)is gra)ic 2eicts an outcoe t)at is accurate *ut not recise Accuracy eans t)at t)e easureents
taen )ae ery !itt!e ariation 9n t)is gra)ic a!! t)e 2ata oints are a*out t)e sae 2istance fro t)e
center of t)e gra) Precision eans t)at t)e outcoe is tig)t!y c!ustere2 toget)er >)en taing
easureents t)e outcoe can *e accurate yet not *e recise Conerse!y: you can *e recise an2 not
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*e accurate )e outcoe cou!2 a!so *e neit)er recise nor accurate: or you can *e *ot) recise an2
accurate A!! of t)ese situations are 2eicte2 *e!o.R
4)ic) of t)e fo!!o.ing 2ocuents .i!! you resent to t)e ro/ect sonsor to ans.er t)eir
uestion?
A.
Staff re!ease !an
B.
Staffing anageent !an
C.
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Euan 'esource Manageent !an
D.
Pro/ect Manageent P!an
Reason:
)e staff re!ease !an is a coonent of t)e staffing anageent !an an2 .i!! 2etai! t)e et)o2 an2 t)e
tiing of t)e re!ease of staff e*ers fro t)e ro/ect )e staffing anageent !an is art of t)e
)uan resource anageent !an )e )uan resource anageent !an is a coonent of t)e ro/ect
anageent !an >)i!e a!! of t)ese ans.ers are correct: se!ecting t)e ost accurate ans.er is t)e *est
aroac) on t)e PMP exa
4; ou are entoring a ne.: /unior ro/ect anager an2 t)ey coe to you .it) t)e uestion a*out t)e
ters ua!ity an2 gra2e )ey are not uite sure t)ey un2erstan2 t)e 2ifference *et.een t)ese t.o>)ic) of t)e fo!!o.ing stateents is true?
A.
(ua!ity an2 gra2e ust a!.ays atc)
B.
o. ua!ity is fine as !ong as gra2e is )ig)
C.
o. gra2e is fine as !ong as ua!ity is )ig)
D.
(ua!ity an2 gra2e essentia!!y ean t)e sae t)ingReason:
(ua!ity an2 gra2e 2o not ean t)e sae t)ing (ua!ity eans t)e 2egree to .)ic) a set of c)aracteristics
eet reuireents ,ra2e is a category t)at is assigne2 to goo2s an2 serices t)at )ae t)e sae
functiona! use t)e 2ifferent tec)nica! c)aracteristics o. gra2e is fine as !ong as ua!ity is )ig) &or
exa!e: t)e Mc#ona!2"s uarter oun2er .it) c)eese is a )ig) ua!ity: !o. gra2e ro2uct Anot)er
exa!e .ou!2 *e t)e oyota Aa!on H)ig) ua!ity: !o. gra2eI ersus t)e exus %S 350 H)ig) ua!ity: )ig)
gra2eI ot) e)ic!es are a2e *y oyota
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43 ou )ae /ust recent!y taen oer as ro/ect anager for a sa!! coercia! construction ro/ect )e
reious ro/ect anager .as not t)e *est at co!ete!y 2ocuenting a!! inforation Uon reie.ing t)e
2ocuentation !eft to you *y t)e reious ro/ect anager: you notice t)e fo!!o.ing gra) an2 it is !a*e!e2
as t)e !ast no.n u2ate to t)e ro/ect )e gra) )as no secific nu*ers assigne2 to eac) of t)e !ot
oints an2 t)ere is no suorting 2ocuentation >)ic) of t)e fo!!o.ing stateents is true *ase2 uon
t)is gra)?
A.
)e ro/ect is on sc)e2u!e an2 on *u2get
B.
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)e ro/ect is *e)in2 sc)e2u!e an2 oer *u2get
C.
)e ro/ect is *e)in2 sc)e2u!e an2 un2er *u2get
D.
)ere is not enoug) inforation to 2eterine t)e status
Reason:
>)en !ooing at an earne2 a!ue gra): coaring a!! !ot oints on t)e sae 2ata 2ate: if t)e !ot oint
of t)e earne2 a!ue H%BI !ine is *e!o. t)e !anne2 a!ue HPBI !ine: t)is eans t)e ro/ect is *e)in2
sc)e2u!e 9f t)e actua! costs HACI !ot oint is )ig)er t)an t)e earne2 a!ue H%BI !ot oint: t)is eans t)e
ro/ect )as sent ore t)an .as !anne2: ie: it is oer *u2get
44 ou are in t)e i22!e of your ro/ect an2 are con2ucting your tent) ro/ect status eeting At eac)
status eeting you reuest an u2ate of t)e current .or in rogress: t)e status of any .or co!ete2
since t)e !ast status eeting an2 a forecast of .or is execte2 to *e co!ete *y t)e next status
eeting =ne of t)e tea e*ers: recent!y )ire2 *y t)e coany an2 a22e2 to your tea: *e!iees t)at
t)e .ay you reueste2 u2ates is not ossi*!e: since t)e .or t)at t)ey 2o is )ig)!y creatie an2 )ar2 to
easure in or2er to gie t)e current status >)ic) of t)e fo!!o.ing et)o2s of easureent for t)eir .or
.ou!2 *e aroriate in t)is situation?
A.
Percent co!ete
B.
>or ercent co!ete
C.
50$50 ru!e
D.
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Sc)e2u!e ercent co!ete
Reason:
>)en .or e!eents cannot *e easi!y easure2 one of t)e ost coon!y accete2 et)o2s is ca!!e2
t)e 50$50 ru!e )is eans .)en t)e .or actiity starts: 50G cre2it to.ar2s earne2 a!ue is ac)iee2
)e ot)er 50G is not earne2 unti! t)e actiity is co!ete Ans.ers an2 # .ou!2 *e *eneficia! .)en
t)ere is a no.n or fixe2 .or aount an2 a gien aount of tie to co!ete t)at .or Ans.er A is aninco!ete ans.er: since t)ere are four tyes of ercent co!ete P!us ercent co!ete can *e
su*/ectie to t)e tea e*er"s ea!uation
45 ou are a ro/ect anager an2 are current!y ino!e2 in ris ana!ysis )e tea )as i2entifie2 a!! riss:
rioriti+e2 t)e *ase2 uon t)eir ro*a*i!ity of occurrence an2 t)eir iact to t)e ro/ect if t)ey occurre2
ou"re no. !ooing at eac) ris an2 its iact to t)e oera!! ro/ect o*/ecties )e ro/ect sonsor )as
ase2 you to roi2e a contingency resere figure *y t)e en2 of t)e 2ay Since your organi+ationDs ris
attitu2e is consi2ere2 ris-neutra!: you 2eci2e to u!ti!y t)e ro*a*i!ity *y t)e actua! iact of eac) ris
>)ic) of t)e fo!!o.ing tec)niues )ae you e!oye2?
A.
%xecte2 onetary a!ue
B.
'esere ana!ysis
C.
(uantitatie ris ana!ysis
D.
(ua!itatie ris ana!ysis
Reason:
%xecte2 onetary a!ue is t)e tec)niue of u!ti!ying t)e ro*a*i!ity of eac) ris occurring *y t)eiact of t)at ris &or exa!e if a ris as a 50G c)ance of occurring an2 .ou!2 cost F
-
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aroac) t)e se!!er .it) t)is inforation 9n t)e contract: t)ere is a secific ter use2 t)at eans one
t)ing in your in2ustry an2 in soet)ing 2ifferent in t)e genera! use of t)e ter )e se!!er 2isutes t)e
c!ai an2 you *ot) agree to e2iation >)ic) of t)e fo!!o.ing carries ore .eig)t in t)is contract
2isute?
A.
Contract .or2ing
B.
Signe2 2ocuents out!ining t)e outcoe of contract negotiations
C.
)e genera! use of t)e ter
D.
)e in2ustry use of t)e ter
Reason:
Ans.er A .ou!2 *e incorrect *ecause it is t)e .or2ing of t)e contract t)at is in 2isute Ans.er is
incorrect *ecause t)is situation )as not)ing to 2o .it) t)e outcoe of contract negotiations Ans.er C isincorrect: *ecause in near!y a!! instances: t)e in2ustry use of t)e ter .i!! suerse2e t)e genera! use of a
ter
47 ou"re anaging a ne. ro/ect .it) an organi+ation t)at recent!y 2ea!t .it) t.o a/or 2isasters on t)e
reious t.o ro/ects )e first 2isaster occurre2 *ecause t)e reuireents .ere not c!ear )e secon2
2isaster occurre2 *ecause critica! 9 serers .ere not a2e re2un2ant >)en a serer 2is 2rie cras)e2
t)e syste .ent 2o.n an2 cause2 a/or 2e!ays )e ro/ect sonsor )as a2e it c!ear t)at t)ey 2o not
exect t)ese tyes of ro*!es to occur on your ro/ect: so it is ieratie you consi2er strategies to
anage t)ese t.o articu!ar riss ou 2eci2e to 2esign in re2un2ancy an2 e!oy a ore stringent
reuireents gat)ering tec)niue 'esectie!y: t)ese t.o actions .ou!2 *e consi2ere2 .)ic) of t)e
fo!!o.ing?
A.
#esigning re2un2ancy in t)e syste an2 e!oying a ore stringent reuireents gat)ering tec)niue
are *ot) consi2ere2 itigating
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B.
#esigning re2un2ancy in to t)e syste is an aoi2ance tec)niue .)i!e e!oying a ore stringent
reuireents gat)ering tec)niue is itigating
C.
#esigning re2un2ancy into t)e syste is a itigating tec)niue .)i!e e!oying a ore stringent
reuireents gat)ering tec)niue is aoi2ance
D.
#esigning re2un2ancy in t)e syste an2 e!oying a ore stringent reuireent gat)ering tec)niue are*ot) consi2ere2 aoi2ance
Reason:
Aoi2ance eans e!iinating t)e ris entire!y: or searating t)e iact fro t)e ro/ect o*/ecties
@eit)er of t)ese can *e tota!!y aoi2e2 Mitigating .i!! re2uce t)e ro*a*i!ity an2$or re2uce t)e iact of
t)e ris if it 2oes occur %!oying re2un2ancy 2oes not tota!!y e!iinate t)e ossi*i!ity of fai!ure: *ut it .i!!
re2uce t)e iact of a serer 2is fai!ure y t)e sae toen: e!oying a ore stringent reuireents
gat)ering tec)niue .i!! not necessari!y e!iinate unc!ear reuireents: *ut .i!! re2uce t)e ro*a*i!ity of
unc!ear reuireents: .)ic) is a!so consi2ere2 a itigating strategy
48 ou )ae *een gien t)e fo!!o.ing inforation fro your ro/ect tea: an2 are no. rea2y to 2ee!ot)e ro/ect sc)e2u!e ou )ae a sc)e2u!e constraint of finis) no !ater t)an 2ate 35 ase2 uon t)e
inforation in t)e ta*!e *e!o.: .)at is t)e ro/ect f!oat?
Activity Predecessor Duration
A 3
B A 3
C B 3
D A 7
E D 7
F C,E 3
G E 11
H F,G 4
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A.
.o 2ays
B.
)ree 2ays
C.
&our 2ays
D.
Yero 2ays
Reason:
)is uestion reuires t)at you co!ete a net.or 2iagra *ase2 on t)e inforation in ta*!e )e critica!
at) is A-#-%-,-E an2 )as a tota! 2uration of 3; 2ays ou )ae a sc)e2u!e constraint of finis)ing no !ater
t)an 2ate 35: .)ic) eans you )ae t)ree 2ays of ro/ect f!oat
4Q ou /ust co!ete2 2ee!oing t)e sc)e2u!e for your ro/ect ou )ae set a tentatie 2ate for starting
t)e ro/ect on Marc)
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D.
>oring oertie or a22ing a secon2 s)ift
Reason:Sc)e2u!e coression tec)niues see to re2uce t)e tota! oera!! ro/ect sc)e2u!e .it)out re2ucing
ro/ect scoe Ans.er A is consi2ere2 fast-tracing: an2 ans.ers an2 # are c!assifie2 as cras)ing N a!!
of t)ese are consi2ere2 sc)e2u!e coression tec)niues
50 ou are )ea2ing a !arge internationa! ro/ect for your organi+ation ou )ae *een infore2 t)at t)is
ro/ect .i!! *e one of t)e !argest irtua! teas eer asse*!e2 an2 anage2 in t)e )istory of t)e
organi+ation ou fin2 t)at you )ae a ro/ect sonsor in a 2ifferent country a!ong .it) ;5 e!ectrica!
engineers: t)ree arc)itects !us t)eir staff: t.o ec)anica! engineers: an2 t)ree aintenance exerts 9n
or2er to ensure t)e ro/ect is 2one correct!y: you sc)e2u!e .ee!y eetings oer t)e internet .it)
soft.are t)at a!!o.s t)e use of caeras >)at *ecoes increasing!y iortant .)en e!oying a irtua!
tea?
A.
anguage *arriers
B.
ie +ones
C.
Counications tec)no!ogy
D.
Counication !anning
Reason:
>)en e!oying a irtua! tea: counications !anning *ecoes increasing!y iortant A22itiona!
tie ay *e nee2e2 to set exectations an2 faci!itate counications: aong ot)er issues A irtua!
tea is one t)at rare!y eets face-to-face: if eer >)i!e ans.ers A t)roug) C ay *e c)a!!enging it is not
t)e *iggest c)a!!enge for t)e ro/ect anager
'etae %xa
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You scored
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Z ;008-;0