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July 2013
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Income Statement
+ 7.2%
£m July 2013 July 2012*
Revenue 1,677 1,640
Operating profit 285 266
Interest (13) (15)
Profit before tax 272 251
Profit after tax 191
Taxation (55) (60)
Dividend per share 36.0p 31.0p
+ 2.2%
217
EPS 142.1p 118.5p + 20%
+ 16%
+ 14% + 14%
Full Price
+ 3.9%
* July 2012 profits and EPS exclude a £5m exceptional pension charge
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Net cash flow (41) 56
Cash Flow
£m
Profit before tax
Depreciation / disposals
Capital expenditure
Working capital / other
Tax paid
ESOT maintenance
July 2013
272
61
(53)
(13)
(75)
(22)
July 2012
251
63
(38)
1
(72)
(20)
Share buybacks
ESOT cover increase
(170) (112)
(41) (17)
(underlying)
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£m
Profit before tax (underlying)
Depreciation / disposals
Capital expenditure
Working capital / other
Tax paid
ESOT maintenance
Share buybacks
Net cash flow
July 2013
272
61
(53)
(13)
(75)
(22)
(170)
(41)
July 2012
251
63
(38)
1
(72)
(20)
(112)
56
ESOT cover increase (41) (17)
Cash Flow
Warehouse & other
Refurbishments
New & extended
£120m
£15m
£24m
£81m
Jan 2014(e)
£82m
£10m £21m
£51m
Jan 2013
Full Year
(underlying)
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Balance Sheet
£m
Fixed assets Goodwill and intangibles Stock Debtors Creditors Pension surplus Dividends Buyback / ESOT commitment Net debt Net assets
July 2013
536 45
372 716
(847) 68
(111) (48)
(533) 198
July 2012
564 45
388 674
(842) 41
(100) (96)
(519) 155
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Balance Sheet
+ 6%
£m
Fixed assets Goodwill and intangibles Stock Debtors Creditors Pension surplus Dividends Buyback / ESOT commitment Net debt Net assets
July 2013
536 45
372 716
(847) 68
(111)
(48) (533) 198
July 2012
564 45
388 674
(842) 41
(100) (96)
(519) 155
Directory Debtors July 2013
£588m + 6% July 2012
£553m Annual Credit Sales Increase
July 2013 + 5% July 2012
- 4%
- 5%
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£m
500
400
300
200
700
600
Full Year Debt, Cash Flow and Buybacks
493 563
ESOT cover
£20m
Jan 2014(e)
543
Share buybacks
£300m
243
Operational
£250m
Jan 2013
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A
At Jan 2012
m
150
140
Shares in Issue
At Jan 2013
-5.2%
-2.8%
163m Shares
Net of ESOT 155m
151m
At July 2013
160
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Equivalent Rate of Return (ERR)
10%
11%
9% 9%
8% 8%
7% 7%
12% 12%
10.5%
Next Share Price
£40 £42 £44 £46 £48 £52
10.0% 9.5%
9.1% 8.7%
8.3%
£50 £54
8.0%
11% At 12th September 2013
PBT £642m (Rolling 12 month to July 2013)
10%
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West Bromwich
Retail
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Retail : Sales Analysis
Sales from new space
Average net space growth (sq. ft.) 4.2%
Sales growth from net space 2.7%
Return on space 64%
£m
July 2013
July 2012
Revenue (statutory sales) 1,000.6 1,009.9 - 0.9%
Operating profit 124.3 122.7
+ 0.6% Full Price
- 13.5% Markdown Total
-19%
Lower stock
for Sale
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Retail : Profit Analysis
Margin Movement
Bought-in gross margin - 0.1%
Markdowns + 1.0%
+ 1.3%
% to revenue 12.4% 12.2%
Achieved gross margin + 1.4%
Freight and fabric + 0.5%
£m
July 2013
July 2012
Revenue (statutory sales) 1,000.6 1,009.9
Operating profit 124.3 122.7
- 0.9% + 0.6% Full Price
- 13.5% Markdown Total
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Store payroll + 0.1% Store occupancy - 0.8%
Retail : Profit Analysis
Margin Movement
Margin movement + 0.2%
Warehouse and distribution - 0.2% Other overheads - 0.3%
% to revenue 12.4% 12.2%
£m
July 2013
July 2012
Revenue (statutory sales) 1,000.6 1,009.9
Operating profit 124.3 122.7
Achieved gross margin + 1.4%
+ 1.3%
- 0.9% + 0.6% Full Price
- 13.5% Markdown Total
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Directory
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Directory : Sales Analysis
Revenue (statutory sales) 597.6 551.7
Operating profit 156.1 137.7
Sales analysis
UK markdown - 0.8%
Sales growth + 8.3%
Contribution to growth
UK full price + 5.3%
UK Clearance Tab + 0.9%
£m July 2013 July 2012
International online + 2.9%
+ 8.3% Total
+ 10.0% Full Price
- 9.0% Markdown
-17%
Lower stock
for Sale
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Directory : Sales Analysis
Sales drivers
£m
Revenue (statutory sales)
Operating profit
Active customers (000’s) 3,621 3,229 + 12.1%
UK cash 620 449 + 5.3%
UK credit 2,778 2,647 + 4.0%
Contribution to customer growth
597.6 551.7
156.1 137.7
July 2013 July 2012
+ 8.3%
International 223 133 + 2.8%
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Directory : Profit Analysis
Margin movement
£m
Revenue (statutory sales)
Operating profit + 13.4%
% to revenue 26.1% 25.0%
Bought-in gross margin - 0.1%
Markdown + 2.0%
Achieved gross margin + 2.2%
Freight & fabric + 0.3%
597.6 551.7
156.1 137.7
July 2013 July 2012
+ 8.3%
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Directory : Profit Analysis
Margin movement
£m
Revenue (statutory sales)
Operating profit
% to revenue
Achieved gross margin + 2.2% Catalogue production + 0.4% Marketing - 0.4% Bad debt & service charge + 0.1%
26.1% 25.0%
597.6 551.7
156.1 137.7
July 2013 July 2012
+ 13.4%
+ 8.3%
Margin movement + 1.1%
Warehouse & distribution - 1.2%
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Retail space
Online
Economic outlook
Focus for the year ahead
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Economic outlook
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Employment 2010 - 2013
30m
Source: ONS, Sept’13
28.8m
Jan ‘10
29.6m
29.4m
29.2m
29m
Jul ‘11 Jul ‘10 Jan ‘12 Jan ‘11 Jul ‘12 Jan ‘13 Jul ‘13
29.8m
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Housing
Source: HM Treasury Databank, Aug ‘13
-10%
Nov ‘12
20%
5%
Mar ‘13 May ‘13 Jul ‘13
15%
-5%
0%
10%
Jan ‘13
Housing transactions
Mortgage loan approvals
% growth v last year based on 3 month rolling averages
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Unsecured credit balances 2010 - 2013
Source: BOE, Aug ‘13
£150bn
Jul ‘10
£190bn
£170bn
Jul ‘11 Jul ‘12 Jul ‘13
£180bn
£160bn
Jan ‘10 Jan ‘11 Jan ‘12 Jan ‘13
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-£3bn
£3bn
£1bn
-£1bn
-£2bn
£2bn
£0
Source: BOE, Aug ‘13
Movement in unsecured credit 2010 - 2013
Jul ‘10 Jul ‘11 Jul ‘12 Jul ‘13 Jan ‘10 Jan ‘11 Jan ‘12 Jan ‘13
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Inflation 2010 - 2013
CPI
Wages
Bank of England estimate, Aug ‘13
0% Jan ‘10
5%
4%
3%
2%
1%
Source: ONS, Sept ‘13
Jan ‘11 Jan ‘12 Jan ‘13 Jan ‘14(e) Jan ‘15(e)
NEXT estimate
July ‘13
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Economic outlook
Outlook remains subdued
Spending drag persists
Reducing economic pressure…
with risks
• Housing bubble
• Credit sustainability
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1st half
Estimate
+ 2.3%
Actual
Full year to + 1.5% + 3.5%
to + 1% + 4%
2nd half to + 1% + 4%
2013/14 Brand sales ranges
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Retail space
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Stores Sq. Ft.
New 6 110k
Re-sites & extensions (7) - 70k
Closed (5) (40k)
July 2013 541 6.8m + 4.7%
July 2012 536 6.6m
Jan 2013 540 6.7m
Retail space
Jan 2014(e) 543 7.0m + 300k sq. ft. + 4.4% Jan 2014(e) 543 7.0m
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New store performance*
Company avg. store profit %
23%
18%
22%
Sales v target
Fashion + 9%
Home stores + 6%
Total + 9%
Payback (months)
18
24
19
Store profit %
23%
19%
22%
Retail space
* Forecast for stores opened in the last 12 months
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0
400
600
800
1000
200
2013-2015 2013/14 2014/15 2015/16
Pipeline sq. ft. 2013 - 2015
Definite 400k
Possible 600k
Probable 400k
2013 - 2015
1.4m sq. ft.
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0
400
600
800
1000
200
2013-2015
300k
700k
400k
2013/14 2014/15 2015/16
Total 1.4m sq. ft.
Pipeline sq. ft. 2013 - 2015
Definite 400k
Possible 600k
Probable 400k 450k
2013 - 2015
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0
400
600
800
1000
200
2013-2015
300k
450k
2013/14 2014/15 2015/16
Pipeline sq. ft. 2013 - 2015
450k
Current Guidance 1.2m sq. ft.
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Before Camberley
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Camberley
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Large fashion/home stores
4 now open
18 under negotiation
11 with planning permission
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Planning approach
Public exhibitions
Facebook campaigns
Involving schools
Engaging with councillors
Directory customers
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What about town centres?
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Closed
-£0.3m
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Leeds Trinity
Transformation
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Childrenswear
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Menswear
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Menswear shoe room
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Natural light
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Shop-fit quality
Poor Room for improvement Good Very good Excellent
Westfield Bond St. Oxford St. Brent Cross
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Retail expansion in the internet age
A risk?
Availability of space
Profitability of space
Servicing online
Better lease terms
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Lease evolution
2013 0
£15m
£20m
£25m
£30m
£10m
£5m
Annual rent of leases expiring
2018 2023 2028
0 5 10 15 Year
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Cumulative rental expiry
2013 0%
40%
80%
90%
100%
20%
10%
2018 2023 2028
0 5 10 15 Year
70%
60%
50% 50% expired by 2019/20
30%
80% expired by 2022/23
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Online
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Service improvements
Directory orders next day to store
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Service improvements
Last year Current
Directory orders next day to store
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Publication changes
£30m
£25m
£20m
£15m
£10m
£5m
2012
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
MAIN BOOK
JAN BROCHURE
MAR NEW IN
MAY MAIN BOOK
AUG BROCHURE
SEP
NEW IN
OCT
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Publication changes
£30m
£25m
£20m
£15m
£10m
£5m
2012
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
MAIN BOOK
JAN BROCHURE
MAR NEW IN
MAY MAIN BOOK
AUG BROCHURE
SEP
NEW IN
OCT
2013
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Publication changes
£30m
£25m
£20m
£15m
£10m
£5m
2012
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
MAIN BOOK
JAN BROCHURE
MAR NEW IN
MAY MAIN BOOK
AUG BROCHURE
SEP
NEW IN
OCT
2013
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International online
2010 2011 2012 2013(e)
£33m
£54m
£10m
£90m
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- 28%
- 15%
- 10%
Impact of price reductions
Israel
Ukraine
Euro countries
International
Sales growth index
Price reduction
June ‘12 Sept ‘13
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Price reductions
Chile
South Africa Pakistan
India
Singapore
Malaysia Hong Kong Argentina
Peru
France
Now in 17 territories
Norway
Iceland Kazakhstan Mexico
Qatar UAE
Kuwait
Russia New Zealand
Gibraltar 24 EU countries excl. Germany
Israel
Turkey
Japan
Switzerland Ukraine
Germany
Plans for 17 more
Thailand Netherlands Spain
Belgium Luxembourg Gibraltar
Mexico
Profitability remains greater than 20%
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Outlook for full year sales and profit
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540 560 550 580 570 600 590 620 610 630 640 650 660 670
Full Year Brand Sales to + 1.5% + 3.5%
At mid
point
2012/13
£622m 2013/14(e)
£655m
Profit guidance 2013/14
RETAIL LFLs
- £18m COST INCREASES
- £40m
COST SAVINGS
+ £46m
NEW SPACE
+ £15m
DIRECTORY
+ £30m
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to £635m £675m Profit before tax
Variance to last year + 2.2%
Buyback enhancement ~ 5%+
Growth in EPS + 7%
Dividend yield ~ 2.3%
TSR underlying (at constant PE ratio) + 9%
+ 8.6%
+ 14%
+ 16%
to
to
to
Full Year Brand Sales to + 1.5% + 3.5%
Outlook for 2013/14 - estimate
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TSR (Including tax enhancement) + 14% + 21% to
Growth in EPS (Including tax enhancement) + 12% + 19% to
to £635m £675m Profit before tax
Variance to last year + 2.2%
Buyback enhancement ~ 5%+
Dividend yield ~ 2.3%
+ 8.6% to
Full Year Brand Sales to + 1.5% + 3.5%
Outlook for 2013/14 - estimate
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15%
9%
2012/13 2013/14 0%
2010/11 2011/12
Long term TSR Assuming dividend at 2% and constant PE ratio
21% 18%
20%
9%
16%
14%
21%
Including tax enhancement
Dividend Yield
EPS Enhancement
Profit Growth
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July 2013