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SAP NavigatorThe transition program that enables SAP consultants for their future roles
Capgemini Academy:Jeroen van EikHans Harteveld
PLEASED TO MEET YOU - CAPGEMINI ACADEMY
• 30 years of experience with education in IT• 15 years of experience with education in SAP
• Knowledge of SAP• Knowledge of Learning • Knowledge of IT Workforce Transformation
• Jeroen van Eik• SAP Finance Consultant since 1999• Capgemini Academy – SAP consultant and
trainer to consultants and managers since 2006• Capgemini University – Curriculum Director SAP
since 2009
3© 2011 Capgemini. All rights reserved.
Our point of View in learning
Learning Environ
ment
Context
Possibi-lities
Student
Teacher
Motivation
You have only learned something, when you have shown it in practice!
5 aspects the playing fieldLearning principles,
a.o.
4© 2011 Capgemini. All rights reserved.
SAP Professional
Past Now
5© 2011 Capgemini. All rights reserved.
More complex SAP solutions demands:
The changing business case requires knowledge of:
The manageability of SAP projectsrequires knowledge of:
What does this mean for SAP Professionals?
6© 2011 Capgemini. All rights reserved.
Deep and Wide
SAP Knowledge
BPMArchitecture
Business Analysis
Project ManagementRequirements
Testing
Design Visioning Define Analyze Realize Implement
Mar
ket
Bu
sin
ess
Info
rmat
ion
&
Ap
pli
cati
on
Dat
a &
In
fras
tru
ctu
re
The work of SAP Professionals is shifting to more requirements related and process
analysis work as well as coordination of build efforts
7© 2011 Capgemini. All rights reserved.
System Test
Acceptance Test
Requirements Scenarios
Information ServicesRequirements
MappingApplication Services
Updated Requirements
Scenarios
A Suite of Standard Packages or an
Integrated Packaged Solution
Custom Build
Business / IT Analysis
Business Analysis Domain
StrategyBusiness Initiative
Business case and Program Management
Integration &
Software Engineering
Integration &
Software Engineering
Business Process CompositionGovernance & Enterprise Architecture
Shift Left
Do you recognize this issue?Developing and retaining skilled
SAP Professionals is essential to my success!
SAP Navigator – March 2011
8© 2011 Capgemini. All rights reserved.
We must invest in education, knowledge (management) and innovation. Minimally to keep up, but rather to stay ahead.
Talent management is increasingly a determinant of economic growth for my organization. Therefore we need to have a clear picture of current and desired competencies.
Professional talent management affects that an organization can better attract skilled SAP Professionals and retain them, and reduces the effects of an aging labour force.
You want to secure knowledge in your own company and become less dependant of external hiring. This saves money and internal growth opportunities give your people more motivation.
Talent management is essential for connecting the right SAP Professionals to your organization.
Capgemini is facing the same issuesSAP Professional Transition Program: SAP Navigator
Capgemini Academy developed the SAP Navigator transition program for SAP Professionals for Capgemini Netherlands
In this program, eight future SAP roles were defined. Competency profiles were drawn up, training curriculums were designed and several courses were implemented
Next to that Capgemini Academy developed together with SAP Education a curriculum for the SAP project manager
The four functional roles include:• Industry Expert• Proces Solution Composer• Functional Solution Consultant• Application Consultant
The four technical roles include:• Solution Architect• Integration Consultant• Technical Consultant• SAP Developer
One supporting role:• SAP Project Manager
9© 2011 Capgemini. All rights reserved.
Functional roles for SAP Professionals
10© 2011 Capgemini. All rights reserved.
Visioning High level Solution Design
Detailed Solution Design / Blueprint
Implementation / Build
Go live & support / Run
Industry Expert
Vision /StrategyInnovation Programs
Trends & Innovative developments
in Industry
HLBusiness Case
Customized, tested & Documented Solution
Business- & Technical Blueprint: SAP
Application Consultant
HL Sol DesignBusiness Case
Plan of Approach
Business - & Technical Blueprint
Functional Solution Consultant
Process Solution Composer
Vision /StrategyInnovation Programs
Trends & Innovative developments
in Industry
HL Sol DesignBusiness Case
Plan of Approach
Role Input OutputLegends:
Technical roles for SAP Professionals
11© 2011 Capgemini. All rights reserved.
Visioning High level Solution Design
Detailed Solution Design / Blueprint
Implementation / Build
Go live & support / Run
Role Input OutputLegends:
Customized & tested information systems,
report & forms
Vision / StrategyOverall system
landscape
Technical Blue Print
IT requirements
Trends & Innovative developments in technology
Technical develop-ment requirementsSAP configuration
Developer
Integration Consultant
Solution Architect
Technical Consultant
Integration scenario’sData migration
Migrating System landscape
Competentieprofiel
Role Definition Focus Areas Behavioral Competences Professional Competences
• SAP domain specific competences• Methods, Tools & Instruments • Role Generic competences• Capgemini way of working• General knowledge areas
Qualification Criteria• Core attributes• Education and experience
Role
Focus
Behaviour
SAP Knowledge
Methods &Tools
Our Way of Working
Education
Experience
12© 2011 Capgemini. All rights reserved.
SAP Professional Competency Scan
SAP Navigator – March 2011
13© 2011 Capgemini. All rights reserved.
Champion Champion Champion Champion Champion Champion Champion
Example of the New Way of learning IT Future Fundamentals
IT Future Fundamentals an inspiring training program for SAP Professionals.
SAP Navigator – March 2011
14© 2011 Capgemini. All rights reserved.
Social Networking
Social Software Wikinomics Techno Vision Cloud
ComputingBusiness
Suite 7 / BPM SAP Vision
Inspiration evenings Inspiration evenings Inspiration evenings
Introduction evening +
Group formation
Introduction; 1 month
Business impact (group assignment)
Introduction evening+
Group formation
Final event
Lead-time; 6 months
Introduction evening+
Group formation
Integral: IT workforce transformation
SAP Navigator – March 2011
15© 2011 Capgemini. All rights reserved.
To beDevelopmentAs is
Educate
Pre
req
uis
ite
s o
f th
e e
nv
iro
nm
en
t
Project Management & Communication
Training on the job
Flexible learning route
Relevant tasks
Participate in networks
…
Transition plan
Monitor
Rolls Profiles Career paths Curricula
Kn
ow
led
ge
te
st
Knowledge test
1
2
3
7
6
5
4
8
Integral: IT workforce transformation
SAP Navigator – March 2011
16© 2011 Capgemini. All rights reserved.
To beDevelopmentAs is
Educate
Pre
req
uis
ite
s o
f th
e e
nv
iro
nm
en
t
Training on the job
Flexible learning route
Relevant tasks
Participate in networks
…
Kn
ow
led
ge
te
st
1
Prerequisites - What to keep in mind?
- Overview of all owners and parties concerned- Certification compulsory?- External Standards?- Relation with met job descriptions,
job evaluations and rewards- Compulsory path?- Preconditions from HR- How to Measure results?- Existing Competence model?- Profiles Available? - Homework allowed?- Trainings available?
1
Determine the scope of the SAP landscape
(current and future)
Identify the desired pyramid
Implementation-
method
17© 2011 Capgemini. All rights reserved.
Pre
req
uis
ite
s o
f th
e e
nv
iro
nm
en
t
Integral: IT workforce transformation
SAP Navigator – March 2011
18© 2011 Capgemini. All rights reserved.
To beDevelopmentAs is
Educate
Pre
req
uis
ite
s o
f th
e e
nv
iro
nm
en
t
Project Management & Communication
Training on the job
Flexible learning route
Relevant tasks
Participate in networks
…
Transition plan
Monitor
Rolls Profiles Career paths Curricula
Kn
ow
led
ge
te
st
Knowledge test
1
2
3
7
6
5
4
8
Capgemini Academy can help to transform your SAP Department
Capgemini Netherlands has about 750 SAP-professionals, their continued development is our core business
We have a wealth of best practices (profiles, curriculums, assignments, etc) that we would like to share
Capgemini Academy is specialized on the interface between HRD and IT, and knows how to combined both content and learning methods
We have proven our approach in practice We love to cooperate We have a long-lasting partnership with SAP, also as an SAP Educational partner We have supplementary IT and Business courses
We integrate learning and practice, competence development and securing knowledge
teaching knowledge and IT
19© 2011 Capgemini. All rights reserved.
Any questions?
More information
21© 2011 Capgemini. All rights reserved.
Please contact:
• Jeroen van Eik06 45 898 [email protected]
• Hans Harteveld06 51 227 518 [email protected]