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Internet Access:
What to do when free is not enough
©2013 PSAV Presentation Services. All Rights Reserved.
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Nice to have
Mission critical
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Terminology
How to prevent failure
How to negotiate
What will the future hold?
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RealityCheck(1981)
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Video
http://www.youtube.com/watch?v=rE0Pc66NhFo
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RealityCheck(1994)
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2010
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1 GB/hr 3 GB/hr
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Terminology
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1.Bandwidth2. Infrastructure3.Support
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50:1 1:1Incoming Bandwidth
Shared Dedicated
Incoming Bandwidth
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Guest Rooms
Meeting Space
Bandwidth
Everyone Else’s
Meetings
Your Meeting
Shared
Public Space
Back Office
Dedicated
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56k modem
ISDN (128k)
T1 (1.5 Mbps)
DSL
Cable
T3 / DS3 (45 Mbps)
Metro Ethernet (100 Mbps)
0 10 20 30 40 50 60 70 80 90 100
Mbps
SharedDedicated
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56k modem
T1 (1.5 Mbps)
Cable
Metro Ethernet (100 Mbps)
0 100 200 300 400 500 600 700 800 900 1,000
Mbps
SharedDedicated
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Infrastructure
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Access Points
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Wi-Fi install year Wi-Fi Version Single Band Dual Band2006 b 25 N/A2008 – 2011 a + g 50 1002012 – 2013 n 75 1502014 ac N/A 300
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Support
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Top 5 ways to prevent a Wi-Fi failure
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Who’s had a bad Internet experience?
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Video
http://www.youtube.com/watch?v=znxQOPFg2mo
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1. Inadequate Bandwidth
2. Inadequate Infrastructure
3. Inadequate Support
4. External Factors
5. Lack of Planning
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Interference
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Presenters
Exhibitors
Show Management
Attendees
Inadequate Bandwidth
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Free to use and found at;
http://www.conventionindustry.org/StandardsPractices/APEX/bandwidthconnectivity/bwidthestimator.aspxor Google “CIC Bandwidth”
Introducing the Bandwidth Estimator
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Coverage
Density
Inadequate Infrastructure
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Inadequate Support
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External FactorsExternal Factors
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Planning• How much bandwidth can you
dedicate solely to my group?
• Do you have an AP layout map to send me?
• Who provides your on and offsite support?
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How to Negotiate Internet Services
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I smell money
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No Support
5 days call out
5 minutes on the phone
Immediate response
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I need food…
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• What meal period?
• For how many?
• Buffet, plated or grab and go?
• Hot or cold?
• What’s your budget?
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I need Internet
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• For how many people?
• How many devices?
• What will they be using Internet for?
• How much bandwidth?
• How critical is it to the success of the meeting?
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Why do we need Wi-Fi?
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By Connection / Device / User
• Bandwidth per connection?
• Scalable? • Sufficient?
By Bandwidth
• Verifiable• Scalable• Inform future event
planning
Pricing Model
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Reporting
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Sponsorship
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RFPs“The bitterness of poor quality remains long after the sweetness of low price is forgotten.”- Benjamin Franklin
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RFPs
You don’t want it to break
You don’t want to over pay
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RFPs
Info to the Venue
• Provide a profile of the meeting
• Devices / bandwidth / applications
• Prior event reporting
Info from the Venue
• Bandwidth
• Infrastructure
• Support
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Collaborate
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http://www.conventionindustry.org • Presentation available on CIC website• APEX Glossary Supplemental Technology Terms• Bandwidth Estimator
Coming soon;• Addition to RFP Workbook• Site visit check list• APEX bandwidth workgroup continues• Articles in industry publications and white papers (archived on
CIC website)• CIC volunteers available for further education
I want more!
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How could we enhance meetings & events if Wi-Fi
worked consistently?
The Future
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“be strong,”
I whispered to my wifi signal
Author unknown