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Digital Best Practices for Your Business
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#1 Keep it Simple. Don’t be a Jack of
all social media sites, master of none.
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Prioritize the sites your prospects and customers
frequent most.
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5 Website Pitfalls
• Image Pollution
• Critical info not above the fold
• Missing Forrest Phrase
• Make me use more than my thumb
• No Opt-in box
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What’s wrong with this picture?
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Critical info
• What are most visitors looking for?
• What would a searcher type into Google to find you?
• Make that info obvious to the visitor.
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What do they do?
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ABCE
• Failure = When a prospect visits your Website and leaves without giving you their information.
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Best Practice: Prioritize Directories
• Do a Google search for your service/location
• Trusted more than Websites
• 90% of people make buying decisions based on reviews
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Instead of Fearing Negativity, be Proactive in Getting Positive Feedback
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When to ask for reviews…
• At time of service
• When they receive product
• In their email as soon as they get back to their desk.
• Bottom line - must get them when they’re hot.
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Facebook Best Practices
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Don’t Let Your Facebook page look dusty!
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Nothing kills credibility faster than an
untouched profile.
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• Your store should be a turnstile
• showroom
• sales team
• followmesticker.com
Let your Customers become your fanbase
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• Humanize your brand
• Be helpful
• Indirectly sell
• Testimonials, before/after, case studies
• Go Local.
• Newsjacking
Content Strategy
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http://wpdevshed.com/facebook-advertising-bloggers-publishers-part-3-remarketing/
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http://www.clickable.com/4-little-known-facts-about-lookalike-targeting-your-agency-should-know/
Lookalike Audience
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Use Facebook Live!
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Facebook Live Best Practices
• Tell people ahead of time
• Name commenters by name
• Be creative, write a good description
• Use it often, be consistent
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For Reaching Millennials through Instagram
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Why Instagram? • Millennials make up 51% of Users
• Voted #1 App for social engagement by millennials
• Instagram usage has doubled in the last two years - now has more than 500 million users per month.
• 80 million photos uploaded each day
• Owned by Facebook - by completely separate platforms
• (instagram.com/faqs)
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What’s different? • Audience driven, not company driven
• Works on iPhone and Android only
• Pictures and video only (3-60 seconds long)
• Immediacy
• Owned by Facebook - but completely separate platforms
• Extreme engagement. Nothing else but the photo (no links to external sites, no content at the top of the photo)
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• Instagram signs
• Your location should be a virtual showroom
• Turn a thank you into a pic of video.
• crowdsigns.com
Let your fans become your salesforce
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Best Practice #6: Advertise
• Works similar to Facebook
• Hover over the picture, you can now add a call to action
• One of the largest mobile ad platforms
• Be an early adopter!
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One piece of content per week/month
• Article/Video/Podcast - mix
• Help people - Add Value
• FAQs
• Client Case Studies
• Client interviews
• Use bullets
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Thank you!
• www.ebootcamp.com
• 248-388-9788
• Signed copy of book - $20 (cash/credit)