Monitor & Operate your Private Cloud Private Cloud Deep Dive Day
MikeResselerTechnical Consultant, MVP, SC2012 Expert, Infront Consulting
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Introduction
The ServiceDesk
End-to-End Monitoring
Protection
Bringing it togheter
IntroductionMonitor & Operate
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Project finishedNow what?
Self Service
Service Delivery & Automation
System Center Helps Deliver IT as a Service
Deploy
Configure
Service Model
DC Admin
Operate
Monitor
Virtual
Physical
Public Cloud
Private Cloud
Virtual Machine Manager
Operations Manager
App Controller
Service Manager Service Manager
Orchestrator
Configuration Manager
Application ManagementService Delivery &
AutomationInfrastructure Management
Data Protection Manager
AppOwner
The Service Desk
Your central point
Your SPOC
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Service Level Agreements
Incident, Problem, Change & Release
Proactive & Reactive
Queues
Metrics
Calendar
Incident Management
Release Management
Change Management
Problem Management
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Proactive
Reactive
Reactive Process - Manual
SLA
SupportCosts?
1.0
1.0
Resource Intensive
Error Prone
Documentation?
Proving Compliance? flickr.com/photos/thirtyfootscrew/
Reactive Process - Automated
SLA
SupportCosts?
1.0
1.0
Scale Up and Out
Consistent Outcomes
Best Practices
Proving Compliance flickr.com/photos/thirtyfootscrew/
DemoService Desk
Monitoring
End-to-End
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Monitor as a Service
Client, Server, Network…
Cross Platform Visibility
OracleMonitoring
Java Monitoring
1.0
1.0
Network monitoring
.NET monitoring
Linux / Unix monitoring
Apache monitoring
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Holistically health view of distributed applications
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Drill down into the application to find the problems
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Quick discovery and alignment of infrastructure health to application performance
DemoEnd-To-End Monitoring
Protecting your private Cloud
Online Snapshots
Disk-Based Recovery
Active Directory
Tape-Based Backup
Data Protection Manager
Up to Every 15 minutes
Disaster Recoverywith offsite replication and tape
Data Protection Manager
SQL Server 1
Automate Recovery
Orchestrator
Service Manager
Data Protection Manager
SQL Server 2
Operations Manager Virtual Machine Manager
IR2667
Bringing it Together
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Working together
Orchestrator & Service Manager
Integration
Service ManagerData WarehouseOrchestrat
or
Service Manager
Virtual Machine Manager
Operations Manager
Configuration Manager
Active Directory
Notifications via Exchange
LOB
3rd Party Management Tools
Inbound to System CenterBi-directional from OrchestratorBi-Directional for notifications/reportingBi-directional run book integration
Configuration Items and Automation Data populated into CMDBAutomation commands issued to System Center, 3rd Party tools and Line of Business ApplicationsInbound and outbound notifications and ReportingBi-directional Connector for automation activities and executing automation workflows
DemoBringing it all together
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.