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Professionalism, Presence and Profile
Financial Counseling
Australia is the peak body for
financial counsellors in
Australia.
PRESENTATION TO
FCRC ConferenceSEPTEMBER 2013
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Professionalism
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Membership and Accreditation Standards
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www.toolkit.org.au
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National Registration System
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Presence
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Self-help website www.debtselfhelp.org.au
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Profile
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Nearly at the End
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Some other projects …
• Agency Practice Standards• Common Forms
– Financial Counsellor Authorisation– Statement of Financial Position
• Telcos– Hardship Guidelines– Comparative Hardship Research
• Wages and Sector Survey• Change of Government - responding• Helping the unfunded states• Centrepay• Mental Health Guidelines• Banks – long term financial hardship• Credit reporting – online training for sector about the new
laws• Policy re complaint handling and disciplinary processes• Code of Ethics - promoting
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