Download - Pronto Franchise Presentation
Welcome to our Discovery Day
Goals for Discovery Day• Learn about Pronto
Company
Industry
Products
• Learn about the Pronto Franchise concept
Training
Support System
Marketing
Visit Agencies
Learn about the daily activities
Agency layout
Speak with Managers
Learn about the franchise process
Have questions answered
Who is Pronto?About Us
• Pronto Insurance was founded in 1997 with
our first agency in Harlingen, Texas.
• Focused in providing superior products at a
low cost while delivering fast and friendly
service.
• Strong presence in Texas with over 100
agencies.
• In 2005, we created a managing general
agency to help facilitate our growth and
allows us to better serve our customers.
• In 2006, we added Income Tax to our list of
products.
Products
• Auto Insurance
• Roadside Assistance
• Mexico Insurance
• Home Insurance
• Income Tax
Target Audience
• Drivers
• 30-65 years of age
• Household Income under $60,000 / year
Non-Standard Auto Insurance
• Rating utilizes different variables than Standard
• Does not consider Credit Score, Income, Home
Ownership in pricing.
• Focuses mostly on Individual’s Driving Record
• Minimum State Requirements
• Low Rates and Extremely Competitive
Auto Insurance
• Liability & Physical Damage coverage
• 1-3-6 Month Policies
• PIP, Uninsured & Underinsured
motorist coverage
• SR 22s
• Towing, rental reimbursement,
custom equipment and roadside
assistance are available
Roadside Assistance
• In addition to traditional benefits such as emergency roadside assistance, the Pronto Roadside Assistance Program also includes many "perks" such as customized trip routing and valuable hotel and rental car discounts throughout the United States.
• Routing Service – The Motor Club information, maps, trip itineraries and assist with flight, hotel and auto rentals.
• Towing, jump starts, tire changes, lockout assistance, vehicle fluid delivery.
Additional Coverage
Mexico Insurance
• South Bound Liability Policies
• South Bound Full Coverage Policies
• North Bound Liability Policies
Home Owners Insurance
• Homeowners
• Dwelling/Fire
• Mobile Home
• Windstorm Coverage
• Coverage up to 250K
Income TaxPronto Insurance also offers Income Tax filing services, with a dedicated staff trained
to offer our customers effective and professional service, and always keeping the customers’ best interests in mind.
Through this service, customers may choose from a variety of options on their filing methods and refund options. Refund options range from instant anticipation loans for qualifying customers or refunds directly from IRS.
Pronto Insurance’s income tax service just another way to help make life easier for our customers all year round.
What is included in the Pronto Franchise
• 3-week Training Program
• Set of 4 Manuals
• Operations
• Marketing
• Start Up
• Grand Opening
• Site Selection Assistance
• Lease Negotiation Assistance
• Claims Department
• Underwriting Department
• Human Resources
• On Going Support
• Marketing
• Operations
Training
At Pronto, we believe that training is a fundamental part of making you a successful franchisee. This is why we take training very seriously.
After many years of experience and research we have developed a comprehensive training program that assumes you, the franchisee, have neither prior experience in running your own business nor any experience in the insurance or income tax industry.
The three step program is designed to provide you and your employees with all of the necessary tools to running a successful Pronto agency. The program consists of three weeks.
Week 1: Introduction to the Pronto system: This portion of the training takes place at our
training facility at corporate headquarters in Brownsville, TX.
You will learn how to sell insurance policies, manage
employees, market the office, and provide customer service.
Week 2: Immersion into an existing Pronto Agency: The "Hands On" portion of the training involves you participating
in the everyday activities at an actual Pronto agency.
Week 3: On-Site training: This training takes place at your own
agency and involves a grand opening, marketing, and selling
to your new customers. A training specialist will be
present to ease you into the Pronto process. The grand
opening of your franchise will be the last day of your training.
Training
On-Going Support
Marketing Support
Grass Roots Campaign
Corporate Advertising
• Operations
• Human Resources
• Underwriting
• Sales
Claims
• The claims department is made of adjusters licensed by the Texas Department of Insurance that have varying years of experience.
• When a loss is presented, the policy is serviced by our claims department. With our home office based in Brownsville, TX, and a satellite office in San Antonio, TX, we are well equipped to handle the claims of our customers.
• With this in mind, our customers can rest assured that Pronto’s claims department will take care of them in an efficient and effective manner.
Who do you call now?
Underwriting strives to provide excellent customer service and ensure
member satisfaction.
The staff is trained to assist franchisees through any aspect of
selling a policy from the use of the GA software system to dealing with a
customer.
Handles customer’s questions regarding their existing policies.
Underwriting
Human Resources• Review applicants
• Approve applicants
• Criminal Background Checks
• Provides Assessments
• Interview
• PEO (Professional Employment Organization)
• Benefits for you and your employees
The falcon is an animal that's fast, prestigious;
he is a hunting predator, smart and loyal. Captain
Prontisimo has those characteristics and he is
always ready to help.
Like every famous super-hero, Captain
Prontisimo has a catchphrase:"¡Devolada!"
Who represents Pronto?
Our New Image
Advertising & MarketingCorporate Advertising
• Television
• Bill boards
• Radio
• Yellow Pages
• Special Events
• Texting
Grass Roots MarketingMap
Marketing Activities
Interior Decorations
Marketing Materials
• Flyers
• Door hangers
• Promotional Items
Advertising
Commercials
http://www.youtube.com/watch?v=ia2ar4k9vTE
http://www.youtube.com/watch?v=b0aJV61CIPM
http://www.youtube.com/watch?v=zFkIK1KCUtg
Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
Benefits of Franchising
Proven System - The products, services, and business operations have already been established.
• Training
• Marketing
• Operations
• Accounting
• On Going Support
• Higher likelihood of success where an individual opens a franchise as opposed to a mom and pop business, since a proven business formula is in place.
Franchise Process
• Discovery Day
• Application
• Federal Disclosure Document
• Business Plan
• Signing Agreement
• Training
• Build Out
• Grand Opening