Most Willing to try Connected Car Payments
Will Security Concerns Impact Smart Payments Potential?
Smart payments are on the rise and consumers now have the option of making payments via
a mobile device, household appliance or even their car dashboard. Our infographic shows
which country is leading the way in adopting smart payments, who has the most security
conscious consumers and does convenience matter?*
PAY
57% of those surveyed agreed that if they owned a connected car they would be willing to make a payment for the likes of fuel or parking via the dashboard
P
Men were more enthusiastic with 61% agreeing compared to 53% of women
Consumers in the US were most likely to purchase a car with payment capabilities
61% 53%
56%
US
40%
UK
49%
AUS
Household Devices Stable
Age was a governing factor as the older generation were much warier
48%58%
37%
61%
20%
16 to 24* year olds
25 to 34 year olds
35 to 44 year olds
45 to 54 year olds
55 to 64 year olds
Convenience is King!
Voice Assistants Popular
Consumer Security Concerns Evident
34%36%
13%
25%
5%
16 to 24* year olds
25 to 34 year olds
35 to 44 year olds
45 to 54 year olds
55 to 64 year olds
66%75%
56%
80%
43%
16 to 24* year olds
25 to 34 year olds
35 to 44 year olds
45 to 54 year olds
55 to 64 year olds
US AUS UK
26% of respondents that own a voice assistant said they had used it to make a payment with the USA leading the way
More men than women have made payments with a voice assistant
Security is an issue globally, 74% confirmed that security concerns would stop them from making a payment via a voice assistant. This was evident in all countries with the Australians most concerned
Men and women showed equal concern with females coming out slightly higher
Those aged 25 to 44 reported the highest numbers of people making payments
with a voice assistant
30% 25% 23%
18%32%
71%
US
73%
UK
76%
AUS
71% 76%
66% agreed that they are always looking to use the fastest or most convenient payment option available as long as it is secure, with Americans being most motivated by this
AND
64% said that making payments via wi-fi enabled devices has made their life easier, this was most prevalent with everyone aged 24 and under
UK
61%
AUS
67%
US
70%
*Footnote - The lowest age group surveyed in the US was 18-24, compared to 16-24 in the UK and Australia.
*TNS commissioned an independent KANTAR TNS Internet Omnibus Survey in January 2019 which covered 3,118 adults across the UK, US and Australia
One Connection - A World of Opportunities
45% confirmed that if they owned a wi-fi fridge they would make a payment for groceries via thefridge’s touchscreen or compatible app
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