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Pulling it all together:
Best Practices for
Library Business Services
By Jennifer Price, Business Reference Librarian Middle Georgia Regional Library System
Presented at the 2018 GALILEO Annual Conference
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Middle Georgia Regional Library
Business and Nonprofit Services ✘ What we have…
○ Space: BANC (Business and Nonprofit Center) ○ Classes for both for-profit and nonprofit users ○ Print and Digital Resources
✘ How we started…
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Why Business Services?
Social and Economic Impact: Snapshot ✘ 37, 384 nonprofits in Georgia (Independent Sector 2016)
○ Nearly 10% of the state’s workforce employed at nonprofits (Independent Sector 2016)
✘ 1 million small businesses in Georgia (Small Business Administration 2018)
○ 43.2% of the state’s workforce employed by small businesses (U.S. Small Business Administration 2018)
✘ Economic impact statistics justify the provision of library business services. ✘ What’s the demand from your library’s business community?
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The Community Library’s Role
Public and Academic Libraries
Mission statement,
strategic plan, QEP,
experiential learning
programs
Ecomonic Development
Partner
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Type of library Vehicle for community impact
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Decisions, Decisions!: Selecting Services
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Small Businesses?
Finance & Investing?
Careers & Employment? Nonprofits?
Financial Literacy?
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Time for Best Practices! Oh, and there’s a Handbook, too!
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Professional Development Strategic Goals
Community Engagement
✘ Professional Guides for Business Services:
○ Embedded Business Librarianship for the Public Librarian by Barbara Alvarez (ALA Editions 2016)
○ Making Sense of Business Reference by Celia Ross (ALA Editions 2013)
○ Guide to Reference in Business and Economics edited by Leonard and Soward (ALA Editions 2014)
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Strategic Goals
Organizational Mission Statement ✘ Set goals from here. Objectives ✘ How are you going to get there?
✘ Goals will impact which services are selected, which programs to
provide, and who the library’s community partners are.
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Community Engagment
✘ Community partners are your eyes and ears! ○ SCORE (Service Corps of Retired Executives) ○ Chambers of Commerce ○ Small Business Development Centers ○ Community Foundation (located regionally) ○ Municipal Offices of Small Business Affairs ○ Regional Commissions ○ Industrial Authorities
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✘ The Impact: ○ Collection development ○ Services delivered ○ Professional development
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Professional Development
✘ Events sponsored by Small Business Administration, SCORE, etc.
✘ Reference & User Services Association’s Business and Reference Services Section (BRASS)
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✘ Business Librarian Online Conference (BLOC) ✘ Online training: SBDC, SCORE, SBA, Webjunction, ALA, Library
Juice Academy ✘ Networking, of course!
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Speaking of GALILEO…
✘ For professional enrichment, research, and practical tools: ○ ABI/Inform, Business Source
Complete, ConsumerEd, Hoover’s, Mergent, etc.
✘ Georgia specific: ○ Georgia Secretary of State
Business Search online
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Consumer data
Industry Reports
Market Research
Business Plans
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In Conclusion…
Let’s share!
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Credits
Presentation template and clip art by SlidesCarnival (www.slidescarnival.com). This template is free to use under Creative Commons Attribution license (https://www.slidescarnival.com/copyright-and-legal-information).
SOURCES Slide 3:
Georgia Center for Nonprofits . (2012, April). The Economic Impact of Georgia’s Nonprofit Sector. Retrieved from https://www.gcn.org/sites/default/files/ctools/Economic%20Impact%20%282012%29.pdf
Independent Sector. (2016). The Nonprofit Sector in Georgia. Retrieved from https://independentsector.org/wp-content/uploads/2016/12/Georgia-1.pdf
U.S. Small Business Administration Office of Advocacy. (2018). 2018 Small Business Profile: Georgia. Retrieved from https://www.sba.gov/sites/default/files/advocacy/2018-Small-Business-Profiles-GA.pdf
Slide 6:
Alvarez, B. (2016). Embedded business librarianship for the public librarian. Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Ross, C. (2013). Making sense of business reference : a guide for librarians and research professionals. Chicago : American Library Association, c2013, 2013.
Sowards, S. W., & Leonard, E. (2014). Guide to reference in business and economics. Chicago : ALA Editions, an imprint of the American Library Association, 2014.
IMAGES Slide 2:
Logos:
Foundation Center: http://network.foundationcenter.org/promote-and-sustain/downloadables-for-marketing/logos
GALILEO: https://about.galileo.usg.edu/policies/galileo_logo_use_guidelines_and_style_guide_4.1
PINES: https://pines.georgialibraries.org/graphics
ReferenceUSA: http://resource.referenceusa.com/marketing-and-training-materials/
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Photographs:
Middle Georgia Regional Library Business and Nonprofit Center, photos courtesy of MGRL staff --
Slide 3: Georgia logo: http://www.georgia.org/wp-content/themes/georgia/images/logo-250.png
Slide 7-Goal image: https://pxhere.com/en/photo/481836
Slide 8- Bee image: https://www.timeshighereducation.com/blog/community-engagement-what-universities-should-be
Slide 9-GALILEO: Databases by Subject screen shot retrieved with login at http://www.galileo.usg.edu --