Download - QUALITY INITIATIVES ARIZONA FLEX PROGRAM
QUALITY INITIATIVESQUALITY INITIATIVESARIZONA FLEX PROGRAMARIZONA FLEX PROGRAM
Alison Hughes, MPA, Flex Program, Az RHOHRSA Grantee Partnership MeetingWashington, D.C. September, 2009
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Hopi Country, July, 2009Photo by Alison
Quality InitiativesQuality Initiatives
Performance Improvement Summit for Critical Access Hospital CEOs and CFOs.
Rural Trauma Team Development.Mock Site Reviews.Targeted trainings and Webinars.Multi-State Quality Improvement Project.EMS First Responder manager training
and budget training.
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Arizona Critical Access Hospital CEOs, CFO’s and other staff members gather for 2009 Performance Improvement Summit.
Phoenix, June, 2009
4Phoenix Police on Break July 2009Photo by Alison
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ARIZONA CAH-RELATED FIRST RESPONDERSRECEIVE BUDGET TRAINING, 2008Photo by Alison
Multi-State Quality Improvement Multi-State Quality Improvement InitiativeInitiative
INTRODUCING THE MULTI-STATE PROJECT TO ARIZONA CRITICAL ACCESS HOSPITALS
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Multi-State Quality Improvement Multi-State Quality Improvement ProjectProject
Introducing the Multi-State Project to the CEOs
• Teleconferences with consultant• Teleconferences with Kansas Hospital
Association online Quality Health Indicators project and interested critical access hospitals.
• Contract negotiations. The need for MOAs with participating hospitals.
• Flex Staff site visits to critical access hospitals with Darlene Bainbridge for consultations.
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Multi-State (Continued)Multi-State (Continued)
Webinar Involvement In-person Quality Managers meeting.Ongoing tele-consultations on identified needs.
◦Swing bed policies◦Observation bed policies◦Personnel management challenges
Useful tools for Quality Managers◦Quality calendar concept
End-of-year assessment underway.
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Introducing the Multi-State Project toHospital personnel in Willcox, Arizona.Photo by Alison.
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Quality Managers attend in-person training program July, 2008, Phoenix, AZ. Darlene Bainbridge, trainer.Photo by Alison.
Lessons LearnedLessons Learned
Chief Executive Officer buy-in and personal engagement impacts success.
Flex staff engagement impacts success.The importance of Memoranda of
Agreement with the participating hospitals, prior to participation.
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Navajo Land, ArizonaJuly, 2009
Photo by Alison
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