Download - QUESTIONAIRE (2)
ASSIGNMENT 2
Subject : Communication in the Workplace
Lecturer : Miss Lai Huey Yih
Prepared by :
Name Registration Number
Ivan Hong Cheng Lee 11040093
Emelia Hong Cheng Chen 11040094
Hilton John 11040099
Lee Sing Chong 11040100
Marcus Sia Wan Neng 11040167
Kuo Keldi 11040501
Acknowledgment
We would like to express our gratitude to all those who gave us the possibility to
complete this report. We want to thank the Board of Director of Kolej Laila Taib for giving us
permission to commence this report in the first instance, to do this market research.
We are deeply indebted to our lecturer, Miss Lai Huey Yih from the Kolej Laila Taib
whose help, stimulating suggestions and encouragement helped us in all the time of research
for and writing of the report.
We also want to thank to the respondents for spending their time to complete the
questionnaire without any complaint.Without them,impossible we can done our research and
this report.
Last but not least,we also want to thank to our parents who always give us suggestions
and opinions.
Executive Summary
We have done a research about the educational/course that our college should offer to
the society. Before we start our research, we had chosen some courses that should be
considered by the college. The courses are Nursing, Graphic Design, Petroleum Engineering,
Law and others.
When doing the research, we randomly distributed 90 copies to 90 respondents from
different town, which are Bintulu, Sibu and Sarikei. There are about 47 of male respondents
and the rest are female respondents. Male respondents are the majority in the distribution of
respondents by gender.
Not only that, the respondents also being asked about their highest qualification whether
they are in SPM or STPM qualification.
The respondents also being asked on the reasons why they choose the course with the
given answer in questionnaire such as interesting, high in demand, high in salary, and
challenging .
Based on the data that we have collected, Petroleum Engineering course should be
offered by our college. It is because mostly of our respondents is very interested in this
course. In fact, this course will give a lot of benefits to our college as in the Sibu, there is no
college offer this particular course for this moment.
Table Of Contents
Page
i. Acknowledgement
ii. Executive Summary
iii. Introduction
iv. Body of Report
Methodology
Respondents
Results and Findings
v. Conclusions
vi. Recommendation
vii. List of References / Bibliography
Introduction
Education is very important to every person in this world. Education in the largest sense
is any act or experience that has a formative effect on the mind, character, or physical ability
of an individual. In its technical sense, education is the process by which society deliberately
transmits its accumulated knowledge, skills, and values from one generation to another.
Kolej Laila Taib have five courses for this moment. These five courses are Business
Management, Architecture, Electronic and Electrical Engineering, Quantity Survey and Civil
Engineering. The college is planning to expand on their educational programs/courses.
Therefore, we were hired by the college to perform a market research on the society’s demand
of educational programs.
Before we start our research, we have selected several courses that we think our college
should offer to the society. The courses that we chose are Nursing, Graphic Design, Petroleum
Engineering, Law and others.
At end of the research, we have collected that Petroleum Engineering course is the
course that our college should be offered to the society.
Data collection
Data collection is very important when doing a research. There are three methods to
collect data, namely observation and experiment, interviews and survey and questionnaire.
Survey and questionnaire is the method that we used to collect our data. There are many
advantages using this method. We can obtain our data without wasting a large amount of
money because it is cheap. Besides, by using questionnaire, there is no interviewer bias and
yet we can have larger number of respondents and improve our precision when doing this
market research.
We made the questionnaire in simple language and short question so that the respondents
can answer our questions easily. Moreover, there is no intimate or personal data needed when
the respondents answer the questionnaire .
There are altogether six questions in our questionnaire. These questions consist of the
respondent’s hometown, gender, stream, course that prefer the most and the reason why they
choose that particular course.
Respondents
When doing this research, we have distributed the 90 copies of questionnaire to 90
respondents. Those 90 respondents are from three different towns, which are Bintulu, Sibu
and Sarikei. There are about 30 respondents from each town.
There are 47 males and 43 females altogether answering the questionnaire.54 of them
are in SPM category and the other 36 are from STPM category.
Those respondents came from different stream, which are Science Stream, Art stream
and Vocational stream.
The respondents gave a great cooperation when answering the questionnaire.
Results and Findings
i) Gender
Table 1 : Distribution of Respondents by Gender
Gender Number of Respondents Percentage (%)
Male 47 52.2
Female 43 47.8
Total 90 100
52.2%47.8%
Gender
Male Female
The pie chart shows the percentage of the respondents by gender. As you can see in the pie
chart above, there are about 52.2 % or 47 respondents are male and 47.8% or 43 respondents
are female . Majority are male respondents .
ii)Highest Qualification of Respondents
Table 2 : Distribution of Respondents by Highest Qualification
Qualification Number of Respondents Percentage (%)
SPM 54 60
STPM 36 40
Total 90 100
60%
40%
Highest Education of The Respondents
SPM
STPM
The pie chart shows the percentage of respondents by highest qualification. Based on the
result, 60 % or 54 of the respondents are in SPM qualification while the other 40% or 36
respondents are in STPM qualification. Mostly the respondents are in SPM qualification as
we randomly distributed the questionnaire copies to the 90 respondents.
iii)Different Type of Streams From Respondents
Table 3 : Distribution of Respondents By Different Streams
Type of Stream Number of respondents Percentage (%)
Science 37 41.1
Art 25 27.8
Vocational 28 31.1
Total 90 100
41.1%
27.8%
31.1%
Streams
Science Vocational
Art
The pie chart shows the percentage of respondents by different streams. There are three
types of streams namely Science, Art and Vocational. Majority of the respondents are from
Science stream which have 41.1% or 37 respondents. For vocational stream, there are 31.1%
or 28 respondents and there are 27.8% or 25 respondents from Art stream. Majority
respondents are from Science stream as we randomly distributed the questionnaire to the
respondents.
iv) Courses that prefer by respondent
Table 4:Distribution of Respondents by Different Courses
Courses Number of Respondent Percentage
(%)Male Female Total
Nursing 8 12 20 22.2
Graphic Design 5 7 12 13.3
Petroleum Engineering 22 12 34 37.8
Law 10 4 14 15.6
Others 6 4 10 11.1
Total 47 43 90 100
37.8%
22.2%
15.6%
13.3%
11.1%
Courses
Petroleum Engineering
Nursing
Law
Graphic Design
Others
The pie chart shows the percentage of respondents by different courses. Based on the
result that we have done, 37.8% or 34 respondents had chose Petroleum Engineering to be
offered by Kolej Laila Taib as it has highest percentage than other courses. The second
highest goes to nursing course which is 22.2% or 20 respondents. Then,for graphic design
course, there are 22.2% or to be offered by Laila Taib College which is 13.3%.For petroleum
engineering courses, there is 34 respondent which is 22 refer to male and 12 are female..It
show 37.8% in petroleum engineering. While for law course,15.6% or 14 respondent which
In addition ,10 respondent prefer others courses which is 6 male and 4 female which equal to
11.1%.
Nursing Graphic Design
Petroleum Engineering
Law Others0
5
10
15
20
25
8
5
22
10
6
12
7
12
4 4
The Number Of Male and Female Respondents in each different courses
Male
Female
Courses
Nu
mb
er o
f R
esp
ond
ents
in d
iffe
ren
t ge
nd
er
The bar chart shows the number of male respondent and female respondent that choose
the course that prefer the most to be offered in Kolej Laila Taib. Based on the result that we
have done, 8 male and 12 female which the sum is equal to 20 respondents prefer nursing to
be offered by Kolej Laila Taib.Then, 5 male and 7 female had chose graphic design course to
be offered by Kolej Laila Taib. For petroleum engineering course, there are 34 respondents
which are 22 male and 12 female. Law course is chosen by 14 respondents which are 10 male
and 4 female. Last but not least, there are 10 respondents which are 6 male and 4 female
prefer other course,for example, hotel management course, computer science and many more.
Petroleum engineering course have the highest number of respondents compared to other four
courses. It is because this course is highly lucrative in the future.
v) Reasons to choose that course
Table 4: Distribution of Respondents by Different Course
Reason to choose that course Number of Students Percentage (%)
Interesting 26 28.9
High in demand 24 26.7
High in Salary 22 24.4
Challenging 18 20.0
Total 90 100
The table 5 shows the reason of respondents to choose that course . Based on the table above,
26 respondents choose that course because they have interest in that course .Then, 24
respondent show the respondent choose the course because the course are high in demand.
While 22 respondent which equal to 24.4% chose the courses because the course they choose
will give high salary in future. Finally,18 respondent which equal to 20.0% show the course
is challenging.
28.9%
26.7%
24.4%
20.0%
Reasons to choose that course
Interesting
High in demand
High salary
Challenging
Conclusions
Based on our research, we can conclude that most of the respondents chose Petroleum
Engineering course as the best course to be offered in Kolej Laila Taib. As we all know that
Sarawak is one of the world largest exporter of petroleum. So, we highly recommend that
Petroleum Engineering course is the most appropriate course to be offered as it can brings a
lot of benefits in many ways.
Recommendations
After we did our marketing research, we highly recommended that Petroleum
Engineering course is the most suitable course to be offered in Kolej Laila Taib. We
recommend this course as it is the most chosen by the respondents instead of the others.
Besides that, we chose this course because we believe that this course would bring a lot of
advantages in many ways. One of the advantages is this course would have a brighter future
and it can contribute to our own country as well.
Petroleum Engineering course will definitely help the students to exposed themselves
more in engineering field. Petroleum engineering course helps the students to improve skills
in math, science, and computer. It also helps in both speaking and writing. The students will
be challenged to design the technologies that make the industry work.
Job opportunity is not a problem for those students who take petroleum engineering
course. Researchers shown that most students who took petroleum engineering course
guarantee that they can get their job easily if they succeed in their studies. After the students
have completed their studies,the expected salary as a petroleum engineer is about RM20000
to RM50000.
By offering this course to your college, the college will get benefits as well. As we all
know that, other college in Sibu does not offer this particular subject.So the respondents that
from Bintulu, Sibu and Sarikei can further their studies in Kolej Laila Taib. Moreover,the
number of college student in Kolej Laila Taib will increase as they are so many respondents
very interested in this course.
Nowadays, Petroleum engineers are much needed now in our country. Researchers state
that our country, Malaysia is having a problem of shortage of Petroleum Engineer. There are
still a lot of undiscovered area that contain lots of natural gases, oils, petrol and so on. We
need more petroleum engineers in order to solve that problem. Plus, our country is one of the
largest in exporting nation.
In a nutshell, this course will definitely brings a lot of benefits in many ways. We do
hoped that you would agree with our recommendation.
List of references/Bibliography
http://en.wikipedia.org/wiki/Education
http://en.wikipedia.org/wiki/Petroleum_engineering
QUESTIONNAIRE
1.Hometown:
Bintulu
Sibu
Sarikei
2.Gender :
Male
Female
3.Please (√) your highest qualification.
SPM
STPM
4. In which stream are you in?
Science stream
Art stream
Vocational ( for SPM student only )
5. What educational program/course that you want the most in Kolej Laila Taib?
Nursing
Graphic Design
Petroleum Engineering
Law
Others: a) ____________________
b) ____________________
6. Why do you prefer the course in question 3?
Interesting
High Salary
High in demand
Challenging