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Revit 2021
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1. After opening up the Revit app, I select “Already have a License?”
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2. Then this screen is displayed. I select “Switch user”
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3. I select “Continue”
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4. This error message pops up, and I select “OK.”
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5. I start the app again and select “Sign in with your Autodesk ID”
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6. Now, the sign in page shows up. I enter my email and click “Next”
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7. I then enter my ‘correct’ password and click “SIGN IN”
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8. It takes me back to this screen, and it goes nowhere.
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9. And this error message shows up again.
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AutoCAD 2021
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1. Same issue as Revit. The only difference is that I’m currently on trial period. I select Sign in with your Autodesk ID.
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2. Then it takes me to this page. I select “Already have a license” and I’m back to the previous screen.
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When downloading
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1. I’m on Autodesk education website. I select Sign in.
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2. I enter my school email address associated with my account and type in my ‘correct’ password.
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3. Normally, it takes me to product page where I can download products but this time there’s a banner that says “We’re experiencing system issues.
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However, even when I can log in and download/install products, the same banner appears on top of the page every single time I try to download no matter which product I choose. I installed and uninstalled Revit and AutoCAD at least 6 times each but the same issue persists.