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ROC Orlando ….Rev. Doug Kallesen
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Mission Affirmations
Mission is the heart of God The Mission of God is necessary
because of sin The Mission of God is centered in Jesus
Christ The Mission of God is empowered by
the Holy Spirit The Mission of God is our mission The Mission of God is my mission The Mission of God is urgent
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Tools for The Mission
Power of the Gospel – Rom 1:16 Why & How we are saved – Titus 3:5 Heavenly Food Mat 26:25-27 Parable of the Minas –Luke 19 Grace
upon grace!
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Consistent Follow Up Members GUESTS “Not Yets” (pre-members)
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Members
Entire Membership List Address the Active
Involvement is Key GROUP GATHERINGS THAT CONNECT AND CROSS CONNECT
Gracious Host PERSONAL CONNECTIONS
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Members continued…
Address the Inactive-Delinquent Accurate Attendance records kept- watch for absence patterns more than two in a row (that are unexplained) contact them after 3 in a row and definitely before 6 in a row.
Changing Stewardship and Involvement patterns – “Danger Will Robinson.”
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Delinquent
Follow Up – PRAY then CONNECT Phone to set up a visit and prepare for
follow up visit(s)… The Caring Elder book has a list of
several topical bible passages - Study Bibles and Catechism are other
resources BE INTENTIONAL … GO!
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Delinquent continued…
Home Visits or offsite meal - “I’ve missed seeing you at church…is everything ok? Or “what’s going on?”
LISTEN, receive what they are saying non-judgmentally.
Encourage them to return/ you keep in touch.
Attending elsewhere – need to transfer or be released from membership. Know what your process is.
Exit Interviews – not done by the pastor.
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Exit Interview – starters
While we are saddened by your decision to leave our church family we want to hear from you and what lead you to your decision. We want to be the best church we can be. Your “HONEST,” answers will be valuable to us in our service to Jesus and His Children. Thank You.
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Exit Interview continued….
What word would you use to describe our …
Worship SermonsMusicChristian Education
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Exit Interview continued….
Were Your / family needs being met?
Church Leader(ship)Problem (describe)
Church Direction or Focus What needs were not
being met?
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Exit Interview
What disappointments did you experience?
Moved further away Scheduling issues One thing our leaders should know…
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Guest Map
Facility Lay out with key locations clearly identified Sanctuary Restrooms Nursery Welcome CenterSS rooms identified Exit doors and parking areas
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MAPS & Signage are Vital
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Are you Ready for Company? Directions – how easy is your church to find? Curb Appeal – does it look pretty or pretty
bad? Parking Lot to Sanctuary – what happens? Five Senses are at work – What do your guests
– SEE SMELL TASTE TOUCH HEAR
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Are You EXPECTING Guests?
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Discipleship Journey…what’s that look like?
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Intentional Discipleship !!!
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Children’s Church or S.S.
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FRUITS of Intentional Discipleship New Disciples / New Members
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lhm.org/outreachinitiative
GodConnects – adult instruction & teacher training background, small group.
Outreach Videos 4-5 minutes with study guide for Churches & Schools to
Create a Culture of Outreach
Connect with guests & pre members
Create Community impact
Outreach Training for Individuals wanting to share their faith more intentionally.
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Guest Culture Guests come with a Divine Appointment….God is
at work here. Environment
Easy to follow service Uplifting Music Engaging and Empowering Message A Holy Expectation that God is here and at
work in this place Announcements geared to Guests – video best A place of service for everyone in every pew…
including pre-member guests!
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Guest Multiple Systems of Noting Attendance
Guest Book Attendance Cards (signed by
everyone) Visitor Name Tags Members welcome all guests during
“sharing of peace” or similar point in worship
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Guests
Guest Center-welcomes guest, receives completed card, gives gift and guest pack.
Greeters – Narthex Church Sidewalk/Parking Lot (directing visitors to go to the welcome center)
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Guest Card
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Guest Card Back
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Visitor or Guest ? Guest Welcome Center – Guest Card is
filled out and a gift is given along with packet on church.
Information Pack that outlines an INVOVLEMENT Path
Guest Luncheon to meet with pastor, staff and leaders
Foundations Bible Class on going after church (plug in any week)
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Visitor or Guest???
Follow Up Letter handwritten or printed Follow up on Guest Card information Follow Up Visit with Guest Gift Follow Up Phone Call Luther – “a house going pastor makes a
church going people.”
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Guests
Nametags anyone …EVERYONE Nametags worn by members and visitors
every Sunday Guest Nametags given with slight
variation Present a Permanent Nametag to the
guest after 2 consectutive/near consecutive visits.
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Not Yets… a Pastor’s Story
… what would happen if I were to pursue every possible name that I had and would diligently, consistently follow up on them until they –
Told me to stop Moved away Died Joined
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Not Yets Who is in your world of relationships? Make a list.
Neighbors Socially – Gym, Recreational, Clubs,
Organizations Work School Family / Extended Family Acquaintances
What is going on in THEIR WORLD and LIFE…daily life offers connecting points!
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Not Yets
Relationship List – Are they believers? What do they need you to pray about? How are you nurturing this/these
relationships? What is God doing in their life now? How
could you join Him in His work? How can you help connect them to Jesus
and His Church? What does your church offer that would be
beneficial to them, their family and faith?
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Not Yets – What can I do?
“Walk wide through life with arms outstretched to touch as many lives as you can in the Name of Jesus, TODAY!”
Pray as you go on your daily journeys…ask God for opportunities to connect people to Him!
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B.L.E.S.S.“Love God and Love Your Neighbor”
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Not Yets…how can the church create a guest friendly culture?
Five Senses -ask what it is that your first time guests … SEE when they drive up or sit in your
sanctuary (take a tour of the entire property)?
SMELL when they enter the front door? TASTE when they get a taste of your
ministry? TOUCH or come in touch with prior to
becoming members? HEAR about you in the community, in
worship, in print or media, from other members?
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Guest Friendly Culture at Your Church
Secret Worshipers hired to give feedback Inviting & Inspiring Message/Music and
Worship Knowing your demographics /meeting the
needs “No soul left behind…”What safety nets do we
have?
• Attendance records
• Involvement and giving records
• Bible class/small group-missional communities
• Prayer Systems
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Five Functions of the Church
Systems that need to be developed/launched/evaluated….
Worship WitnessWordFellowshipStewardship
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CHECKLISTs that leads to discipleshipDiscipleship Map from non believer to
disciple to disciplerSystems of Tracking & Follow up on Individual -
Discipleship/Attendance/Involvement/GivingPre-Member areas of service – where/how can
they serve?Pre-Member ministries to get involved in that
deepen their faith? Pre-Member ministries that meet their needs…
(bible studies, car care for ladies, parenting classes, tax preparation, ESOL, GED, AA, )
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Check List….
Announcements/Newsletters/Bulletins – what will they communicate to your guests that will allow them to plug in?
V.I.P. List - Identify unchurched/non-attenders in my world-
Develop a Guest Friendly Culture in all areas of ministry
Exit Interview Template
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Contact Info
Rev. Doug Kallesen
407.234.5296 cell
407.857.5556 x 6