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ROI Committee Third MeetingNovember 15, 2013
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Meeting Agenda
Meeting Objectives:
•Review a draft dashboard concept and continue our discussion of audiences and data reporting
•Discuss and make initial decisions around the governance structure of the ROI Framework
•Outline a communications plan, including key messages, audiences, and opportunities for building buy-in
8:00 Welcome and Introductions 8:10 Dashboard Demo and Discussion 8:50 Governance: Functions and Roles 9:30 Communications / PR Planning Discussion 9:50 Wrap-Up and Next Steps
10:00 Adjourn
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ROI in Practice
Audiences
More FormativeMore Summative
Providers“What drives value?”
Investors*“What are we getting for
our money?”
* Broadly defined; can include legislators, taxpayers, and philanthropy
DASHBOARD TOPICS
Audiences
Objects of Evaluation
Dashboard Concept
Print Reports
Services/Program Types
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ROI in Practice
Object of Evaluation
More GranularMore Broad
Services
Funding Streams
* Broadly defined; can include legislators, taxpayers, and philanthropy
Programs
Providers
Target Populations
DASHBOARD TOPICS
Audiences
Objects of Evaluation
Dashboard Concept
Print Reports
Services/Program Types
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ROI in Practice
Dashboard Concept
DASHBOARD TOPICS
Audiences
Objects of Evaluation
Dashboard Concept
Print Reports
Services/Program Types
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ROI in Practice
Methodological notes, caveats, and guidelines for appropriate use throughout
Primary ReportPerformance Across Whole System, Including
Major Programs, Regions and Funding Streams (?)
“What Works?”Performance by Types of
Programs and Services
“Who is Impacted?”Performance by Types of
Programs and Services
Program Reports (?)
Technical Appendices
DASHBOARD TOPICS
Audiences
Objects of Evaluation
Dashboard Concept
Print Reports
Services/Program Types
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ROI in Practice
TrainingCredentials?
Support Services
High-Intensity vs. Low-IntensityHow to Define?• Cost• Duration• Services
Similar ProgramsHow to define?• Population Served• Programmatic Goals• Intensity of Service
DASHBOARD TOPICS
Audiences
Objects of Evaluation
Dashboard Concept
Print Reports
Services/Program Types
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Governance and Functions
ConsiderationsCredibility / Conflicts of Interest
Institutional IncentivesCapacity
Scope
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Governance - Examples
WSIPPDoesn’t Recommend Policy or Operate/Administer Programs
Academics, Researchers, Experts Play Advisory Role; Communities of Practice
Research Questions Driven by Lawmakers, Board
Strong Connection to Higher Education
Board: Legislators, Gov. Appointees, Legislative Staff, Higher Education
Takes Pains to Explain Methodologies, Decisions, Revisions; Sensitivity Analysis
CBODoesn’t Recommend Policy or Operate/Administer Programs
Academics, Researchers, Experts Play Advisory Role; Communities of Practice
Research Questions Driven by Lawmakers
Strong Rules on Employee Financial Interests and Political Activities
Takes Pains to Explain Methodologies, Decisions, Revisions; Sensitivity Analysis
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Functions
Data Provision/Management
Evaluation
Auditing/Review
Standard-Setting
Communications& Reporting
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Communications & PR
Key Messages
Key Audiences
Opportunities for Building Buy-In
Strategy and Game Plan
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Finishing Up
Next Webinar
Tuesday, December 1010:00 am - Noon