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Roll of I.T.In Full Operational Leasing
Shoaib Sheikh – European MD
Bynx Europe Ltd 23rd October 2008
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Who are Bynx?
A leading business solutions and software supplier to the global automotive leasing
sector.Mature Modular Product Romanian Development Centre
Language Translation CEE Presence
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Global Presence
USA
Australasia
Africa
Europe
United Kingdom
Deutschland
France
Nederland
Portugal
España
Slovensko
Sverige
Kypros
Ceska Republika
Italia
Polska
Sydney
Melbourne
Suid Afrika
Zimbabwe
Uganda
Kenya
Zambia
Cincinnatti
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Agenda
• Current Situation• KPI’s• Modern Software• Client KPI’s• Adoption of IT• Conclusion
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Traditionally
• Legacy Systems– Grown up over time– Different technology– Much duplication of data
• Heavily supported by spreadsheets
• Good ‘shop window’!• Activities in silo’s• People reliant
– High head count per contract ratio.
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KPI’s - In Today’s World
• Asset value under management
• Enquires/Quotes/Order• Ratio of vehicles per employee• Profit per contract/vehicle• Vehicle Residual Risk• Managing Resale Value• Whole Life Costs / TCO• What is my vehicle doing?
What is it costing me?
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Benefits of IT – Modern Software
• Efficiency• Integration of Processes• Accessibility to 3rd Parties• New Products and Processes• Compliance• Reporting• Speed• In-life Management• Customer & Supplier Experience.
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Self-Service
Customers
New Business
Drivers
Suppliers
Customer Services
Account Handling
Call Centre
Fleet Administration
Vehicle Acquisition
Business Support
Systems
Finance
Risk
Product
BynxFleet - Total Solution
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• Ability to win new business• Quote to Order throughput• Cost efficiency• Contract Amendments – 2 days!• 160 quote turnaround• Transition from in-house to external • Multi-country & acquisitions• FSVL for LVC & HGV• 3 x Vehicle growth • Turnover 2m > 12m.
Clients’ KPI’s
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Adoption of I.T.
• Part Process– Front Office– Back Office
• In-House Servers / Hosting.
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Conclusion
• New Product & Services• Scalable• IT Liberates• Vision.