Download - Salesforce phone presentation 2012.03.12v4
May the Force.com be with you!Presented by:
Daniel Probert – Head of IT InnovationChristina Haberl – Senior Impact Officer
Campaign for Female Education
Our Approach• Every child has the right to
an education• Provide long-term support• Offer business training &
small grants• Empower women
Camfed’s work now spans 84 rural districts in Ghana, Zambia, Zimbabwe, Tanzania and Malawi.
Campaign for Female Education
Our Approach• Every child has the right to
an education• Provide long-term support• Offer business training &
small grants• Empower women
Education programme has benefited 1,299,700 children
Campaign for Female Education
Our Approach• Every child has the right to
an education• Provide long-term support• Offer business training &
small grants• Empower women
Young women’s alumni network, Cama, is 15,437 members strong
A virtuous cycle of development
A virtuous cycle of development
• Angola
Zimbabwe
Malawi
Ghana
Zambia
Tanzania
Camfed’s Requirements
• Contact and Relationship Management.• Fundraising Database.• Contract Management.• Human Resources Tool.• Programme Database.• Census data storage and query tool.• EMIS and governmental data reporting.
Salesforce Selection Criteria
• Salesforce Foundation Support• Market leading CRM• Enterprise Class• Cloud based• Strong API
Monitoring, Evaluation & Salesforce
Monitoring and evaluation – collecting, analysing and disseminating programme
specific data that informs programme quality, advocacy and governance in support
of girls’ education and young women’s leadership.
Monitoring, Evaluation & Salesforce
Monitoring, Evaluation & Salesforce
• Faster and more efficient.• Data stored permanently and is
easily accessible.• Comprehensive audit of
entitlements.• Ability to respond in real time.• Cost – $0.002 per phone record
vs. $0.30 to print and post.
Mobile Phones for Data Collection
Dataflow with Salesforce & Mobile Phones
*Data collection by phone: Zambia, Ghana and TanzaniaData collection by streamlined forms: Malawi and Zimbabwe
Data can be accessed
immediately
Used for:• Accountability• Management• Planning
• Communicatio
n
Teacher Mentors
District Level Structures
Trained M&E Resource Persons
*
Camfed Data
Importer maps data
to SF
Salesforce & Mobile Phones - Results
• Almost 500 volunteers trained in phone use.• Access to live school level information.• Increased volume of information available.
– Mobile phone coverage Ghana: >70% schools covered!
• Improved data access for quality checking and analysis.• Ability to respond to financial irregularities and drop outs
immediately.• Improved accountability and transparency to Camfed’s
clients.
What next for Camfed with Salesforce!
• Continue to develop current setup.• Migrate more systems into Salesforce.• Integrate more systems into Salesforce.• 2 Way SMS Integration for CAMA.• LCMS Deployment.• Chatter / Intranet.
Lessons Learnt
• On going training• Dedicated Salesforce administrators• Staff resources for Content Management &
Data Quality• Cultural shift• Procedure change
Questions?
www.camfed.org