-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
1/10
Change Request ManagementAdministrative Correction with Change Request Management
08Fall
SAP Solution Manager
h t t p : / / w w w . l i n k e d i n . c o m / i n / s o l u t i o n m a n a g e rW e n c e s l a o L a c a z e
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
2/10
Change Request Management Administrative Correction Lifecycle
Table of ContentsAuthor Bio ..................................................................................................................3
Landscape Preparation: .............................................................................................4Users Preparation: .....................................................................................................4Project Preparation ....................................................................................................4Cycle overview ..........................................................................................................4Start the Maintenance Cycle .....................................................................................5
Create the Change Request ...................................................................................5Aprove the Change Request ......................................................................................6
Authorize change ...................................................................................................7Start the Changes ..................................................................................................7
3439027.doc Page 2 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
3/10
Change Request Management Administrative Correction Lifecycle
Author BioMy name is Wenceslao Lacaze and Ive been working as a SAPbasis Administrator and Solution Manager Consultant for the last 8
years.Im a Techno-Functional SAP Solution Manager Subject MatterExpert (SME), I Design, Build and Implement the product using RunSap Methodology.I have developed a very extended experience with medium andlarge scaled SAP installations in several (multi)nationalenvironments.
I am based in Argentina, but work all around the World.I work directly for clients or via an agency.I do speak Spanish, Italian and English fluently.You can contact me at:Email: [email protected]://www.linkedin.com/in/solutionmanager
3439027.doc Page 3 of 10
mailto:[email protected]://www.linkedin.com/in/solutionmanagermailto:[email protected]://www.linkedin.com/in/solutionmanager -
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
4/10
Change Request Management Administrative Correction Lifecycle
Landscape Preparation:For this Demo we use 3 client inside Solution Manager
801 Development
802 Quality 803 Productive
Users Preparation:We create 5 diferent users and profiles
Creates and confirm the Change Request
Categorizes, Approve and monitors Change Request.
Is the Steering Committee in the Change Management
Project PreparationWe create a project and 1 Maintenace cycle
Cycle overview
3439027.doc Page 4 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
5/10
Change Request Management Administrative Correction Lifecycle
Start the Maintenance CycleThe Change Manager set the Maintenance Cycle in Development with ReleasePhase
Create the Change Request
The Requester logon to SM and run the transaction CRMD_ORDER.
Click in the Button Change Request, if you dont have add manually in Extra
Settings Specific Push Button 1 = SDCR
This is the Main Change Request Window.For create a Normal Correction you need to identify some information:
Description
Sold-To Party
Requestor
Change Manager
3439027.doc Page 5 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
6/10
Change Request Management Administrative Correction Lifecycle
Change Advisory Board
Ibase/Component
Description of the Change
Then Save.
Aprove the Change Request
The Change Advisory Board decide wich kind of change document are necessaryfor this change.document , in this case select Administrative Correction(Maintenace) and save.
3439027.doc Page 6 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
7/10
Change Request Management Administrative Correction Lifecycle
Authorize change
The Change Manager recive the notification and then select Authorize ChangeRequest
When the Change Manager approve the Change Document, Solution Managerchange the document to Authorized and Create a new Administrative CorrectionDocument.
The Change Manager open the Administrative Correcion 800000185 and selectTake In Process in the TaskList
Start the Changes
Now the Administrative Correction is in Status In Process.
The Change Manager connect to Solution Manager and click in Logon to Systemto start to work
3439027.doc Page 7 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
8/10
Change Request Management Administrative Correction Lifecycle
Solution Manager ask in wich system you want to make the modifications.
They make some changes in the system
Come back to SM and put select Set to Done in the task list for change theadministrative Correction in Complete
3439027.doc Page 8 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
9/10
Change Request Management Administrative Correction Lifecycle
When the administrative Correction is in Status Complete, The requestor go to thesystem and check, if is everything ok goes to Solution Manager and SelectConfirm Administrative Activity in the Tasklist
Then the Administrative Correction is in status Completed
And the Requestor goes to the Change Document and Select ConfirmsRealization in the Tasklist.
3439027.doc Page 9 of 10
-
8/14/2019 Sap Solution Manager - CHARM - Administrative Correction
10/10
Change Request Management Administrative Correction Lifecycle
Now the Change Document is confirmed.
3439027 doc Page 10 of 10