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SAP Note 1375494 - SAP system does not start afterapplying SAP kernel patch
Note Language: English Version: 6 Validity: Valid Since 23.07.2010
Summary
Symptom
Due to severe security issues with the Microsoft ATL, Windows Server
customers always need to apply a runtime fix mentioned in the following
Microsoft Knowledge Base Article:
Microsoft Security Bulletin MS09-035 - Moderate Vulnerabilities in Visual
Studio Active Template Library Could Allow Remote Code Execution (969706)
You might encounter one of the following situations after applying a new
SAP kernel patch:
o Your SAP system fails to start after applying a new SAP kernel
patch that you downloaded from SAP Service Marketplace. If you want
to find out whether you are affected by this problem, refer tosection "Detecting whether SAP will not start up due to missing MS
patch" in the attached PDF document.
o Your SAP system runs fine but you did not apply the Microsoft
security fix mentioned above. However, future downloads of SAP
binaries from SAP Service Marketplace might not work (depending on
release, EX2 kernel, etc.).
In both cases, we strongly recommend that you apply the Microsoft security
patch as described below.
Other terms
969706 ATL Microsoft security patch SideBySide Dependant Assembly Microsoft
VC80.CRT Resolve Partial Assembly failed The system cannot execute the
specified program This application has failed to start because the
application configuration is incorrect Reinstalling the application may fix
this problem
Reason and Prerequisites
You run an SAP system on Windows Server 2003 or Windows Server 2008 and you
have not yet applied the MS security patch.
If you are running an SAP system with kernel 7.01 and higher and you
downloaded and applied a new kernel patch from SAP Service Marketplace, you
cannot start your SAP system without the Microsoft security patch. The same
applies for SAP systems older than 7.01 that run with an EX2 kernel.
If you are running an SAP system with a kernel below 7.01 and without the
EX2 kernel, your SAP system starts properly. However, you still need to
apply the MS security patch to avoid the severe security risk.
Starting with the following patch levels the SAP kernel requires the
runtime fix:
I386:
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SAP Note 1375494 - SAP system does not start afterapplying SAP kernel patch
SAP kernel release Patch level
4.6D EX2 2489
6.40 EX2 308
7.01 68
7.10 178
7.11 62
7.20 30
IA64:
SAP kernel release Patch level
4.6D EX2 2492
6.40 EX2 310
7.01 68 (NUC) 67 (UC)
7.10 178
7.11 63 (NUC) 64 (UC)
7.20 30
AMD64:
SAP kernel release Patch level
4.6D EX2 n.a.
6.40 EX2 308 (NUC) 312 (UC)
7.01 67
7.10 178
7.11 64
7.20 20
(UC) (NUC) indicates different starting patch levels for unicode and non
unicode kernels.
Solution
1. Go to the following link:
http://www.microsoft.com/technet/security/bulletin/MS09-035.mspx
2. Scroll down the page and go to section "Affected Software".
3. Click on the following link:
Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package
(KB973544)
4. Scroll down to section "Files in This Download".
5. Download one of the following platform-specific files:
- For an Itanium system, download vcredist_IA64.exe
- For a 64-Bit SAP system on Intel 64-Bit, download
vcredist_x64.exe
- For a 32-Bit SAP system on Intel 64-Bit, download
vcredist_x86.exe
- For an SAP system on Intel 32-Bit, download vcredist_x86.exe
6. Execute the downloaded binary by double-clicking on it and follow the
instructions.
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SAP Note 1375494 - SAP system does not start afterapplying SAP kernel patch
For more information, see the attached document.
Header Data
Release Status: Released for Customer
Released on: 23.07.2010 11:16:12
Master Language: English
Priority: HotNews
Category: External error
Primary Component: BC-OP-NT Windows NT
The Note is release-independent
Related Notes
Number Short Text
1559307 Einspielen der SCM Optimierer Version 7.03
1489763 Implementation of SCM Optimizer Version 7.02
1482822 MDM Server not starting after MDM 7.1 SP05 was installed1450091 TREX 7.00: Revision 50
1434744 Fix for incorrect BigDecimal calculation
1417930 SAP JVM 5.1 Patch Collection 34 (build 5.1.047)
1416922 TREX 7.00 Rev. 49
1414063 SAP MaxDB software: Installation of Version 7.8.01 fails
1408259 SAP JVM 6.1 Patch Collection 5 (build 6.1.008)
1407902 SAP JVM 5.1 Patch Collection 33 (build 5.1.046)
1402510 Resolving SideBySide Assembly Errors
1381813 Microsoft Security Bulletin MS09-035 - SAP GUI for Windows
1367498 SAP JVM installation prerequisites
1330450 Implementing SCM Optimizer Version 7.01
1315499 Support Package Stack Guide - SAP NetWeaver PI 7.1 EHP1
1249462 How to import an SAP JVM patch into an SAP BC
1216588 Installing SCM Optimizer Version 7.0
1119255 Support Package Stack Guide - SAP NetWeaver PI 7.1
1113545 Problems with SAP Host Agent
1077727 SAP JCo 3.0 release and support strategy
1031096 Installing Package SAPHOSTAGENT
1019666 Installing SCM Optimizer Version 5.1
857475 SCM 5.0: Installing an APO optimizer version
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SAP Note 1375494 - SAP system does not start afterapplying SAP kernel patch
Number Short Text
722516 Optimizers do not start - message: Unable To Locate DLL
703774 SCM 4.1: Installing an APO Optimizer version
Attributes
Attribute Value
Security Security is endangered
Attachments
File
Type
File Name Language Size
ZIP ATL_patch_ms09-035_1.ZIP E 204 KB