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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 1
Security, Privacy, and Ethical Issues in Information Systems and
the Internet
Chapter 14
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 2
Principles and Learning Objectives
• Policies and procedures must be established to avoid computer waste and mistakes.
– Describe some examples of waste and mistakes in an IS environment, their causes, and possible solutions.
– Identify policies and procedures useful in eliminating waste and mistakes.
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 3
Principles and Learning Objectives
• Computer crime is a serious and rapidly growing area of concern requiring management attention.
– Explain the types and effects of computer crime.– Identify specific measures to prevent computer crime.– Discuss the principles and limits of an individual’s
right to privacy.
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 4
Principles and Learning Objectives
• Jobs, equipment, and working conditions must be designed to avoid negative health effects.
– List the important effects of computers on the work environment.
– Identify specific actions that must be taken to ensure the health and safety of employees.
– Outline criteria for the ethical use of information systems.
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 5
Social Issues in Information Systems
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 6
Computer Waste & Mistakes
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 7
Computer Waste
• Discard technology• Unused systems• Personal use of corporate time and technology
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 8
Preventing Computer Waste and Mistakes
• Establish Policies and Procedures• Implement Policies and Procedures• Monitor Policies and Procedures• Review Policies and Procedures
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 9
Preventing Computer-Related Waste and Mistakes
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 10
Implementing Policies and Procedures
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 11
Computer Crime
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 12
Number of Incidents Reported to CERT
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 13
Computer Crime and Security Survey
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 14
The Computer as a Tool to Commit Crime
• Social engineering• Dumpster diving• Identity theft• Cyberterrorism
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 15
Computers as Objects of Crime
• Illegal access and use– Hackers vs. crackers– Script bunnies– Insiders
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Illegal Access and Use
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 17
Data Alteration and Destruction
• Virus– Application virus– System virus– Macro virus
• Worm• Logic bomb
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 18
Data Alteration and Destruction
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 19
Top Viruses – July 2002
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 20
Top Viruses – July 2002
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 21
Computers as Objects of Crime
• Information and equipment theft• Software and Internet piracy• Computer-related scams• International computer crime
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 22
Preventing Computer-Related Crime
• Crime prevention by state and federal agencies• Crime prevention by corporations
– Public Key Infrastructure (PKI)– Biometrics
• Antivirus programs
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 23
Preventing Computer-Related Crime
• Intrusion Detection Software• Managed Security Service Providers (MSSPs)• Internet Laws for Libel and Protection of
Decency
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 24
Preventing Crime on the Internet
• Develop effective Internet and security policies• Use a stand-alone firewall with network monitoring
capabilities• Monitor managers and employees• Use Internet security specialists to perform audits
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 25
Common Methods Used to Commit Computer Crimes
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 26
How to Protect Your Corporate Data from Hackers
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 27
Privacy
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 28
Privacy Issues
• Privacy and the Federal Government• Privacy at work• E-mail privacy• Privacy and the Internet
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Using Antivirus Programs
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Fairness and Information Use
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 31
Federal Privacy Laws and Regulations
• The Privacy Act of 1979• Gramm-Leach-Bliley Act• USA Patriot Act
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Other Federal Privacy Laws
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Other Federal Privacy Laws
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The Work Environment
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 35
Health Concerns
• Repetitive stress injury (RSI)• Carpal tunnel syndrome (CTS)• Ergonomics
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 36
Avoiding Health and Environment Problems
• Maintain good posture and positioning.• Don’t ignore pain or discomfort.• Use stretching and strengthening exercises.• Find a good physician who is familiar with RSI and how
to treat it.
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Medical Topics on the Internet
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 38
Ethical Issues in Information Systems
• The AITP Code of Ethics– Obligation to management– Obligation to fellow AITP members– Obligation to society
• The ACM Code of Professional Conduct– Acquire and maintain professional competence
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AITP Code of Ethics
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MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan 40
Summary
• Computer waste - the inappropriate use of computer technology and resources in both the public and private sectors
• Software and Internet piracy - represent the most common computer crime
• Ethics - determine generally accepted and discouraged activities within a company