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Sharing of Information and Knowledge among staff in King Abdullah University of Science & Technology
By Rindra M Ramli, Access and Digital Services Specialist.
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King Abdullah University of Science and Technology
KAUST King Abdullah University of Science and Technology
http://www.flickr.com/photos/kaust_photos/3884817519/sizes/l/in/photostream/
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KAUST King Abdullah University of Science and Technology 3
King Abdullah University of Science & Technology Library
KAUST Library at night © 2009 J.B. Picoulet – S. Louriéhttp://www.flickr.com/photos/kaust_photos/3885481622/in/photostream/
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King Abdullah University of Science & Technology Library
By Yo$h1, http://www.flickr.com/photos/nbalonso/5475046368/
KAUST King Abdullah University of Science and Technology
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KAUST Library
• Opened in August 2009
• Aims to support education and research
• Provides instructional assistance and reference services to its research and academic community
• Staff strength: Close to 20
• Staff comes from different walk of life and academic background: from library assistance to subject librarians, specialists to senior management
KAUST King Abdullah University of Science and Technology
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Importance of knowledge sharing
KAUST King Abdullah University of Science and Technology
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Challenges
KAUST King Abdullah University of Science and Technology
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The beginnings
KAUST King Abdullah University of Science and Technology
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9KAUST King Abdullah University of Science and Technology
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10KAUST King Abdullah University of Science and Technology
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11KAUST King Abdullah University of Science and Technology
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Exploring other avenues …
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Other platforms ….
KAUST King Abdullah University of Science and Technology
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Out comes a solution …
KAUST King Abdullah University of Science and Technology
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15KAUST King Abdullah University of Science and Technology
http://www.ifoundries.com/blog/wp-content/uploads/2009/03/sharepoint.gif
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Features
• Content management and enterprise search
• Facilitating information sharing across boundaries
• Useful feature of seamless integration with other MS products which KAUST Library is also using for example: MS Outlook, MS Office
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Now that we have it, what next?
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Issues to content with …
• What should be in the Sharepoint
• Who should have the rights to upload
• Who should have rights to edit and delete
• Who should have access to them (files)
• Who will track the usage
• Etc etc
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Initial stages
• Electronic Resources Management documents
• Library policies
• Training slides
• Library announcements
• Project implementations documents
KAUST King Abdullah University of Science and Technology
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20KAUST King Abdullah University of Science and Technology
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Task Schedule
• Reviewing target audience, existing information architecture
• Re-design of information architecture; creating “detailed blueprints, wireframes”
• Implement new sharepoint site:- present to target audience ie Library staff
• Test and re-evaluate and launched
• Administer the entire siteDesignate staff to ensure periodic schedule of evaluation, monitor usage and respond to users feedback
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First lap
• Conducted focus group study
• Conducted card sort test with fellow library staff
KAUST King Abdullah University of Science and Technology
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Information architecture
KAUST King Abdullah University of Science and Technology
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Key points:
• Getting senior management support for entire project
• Listen and identify the needs of the stakeholders
• Translate the benefits to end users
• Motivating library staff to contribute
• Start small THINK BIG
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