Download - Shi Brooks McGowan Michael Dixon THE “NEW” PARKING ECOSYSTEM Carmen Sevrens Nathan Donnell
Shi Brooks McGowan
Michael Dixon
THE “NEW” PARKING ECOSYSTEM
Carmen Sevrens
Nathan Donnell
The NEW Parking Ecosystem: parking technology and the central database functioning as
one unit to streamline the parking process
Central
Database
What Changed the Ecosystem?
We found a common identifier The License Plate
• Combine parking data from all LEP components
• Consolidate all data into a common database
• Provide enforcement officers with real-time data to perform their duties
• Exchange data seamlessly in the cloud
Open Architecture
Central
Database
PBL Pay Stations
The Paystation: Pay by License Plate (PbLP) Parking
Pay-by-License Plate
• Pay-by-License Plate (PbLP) is the pay station component of license plate enabled parking
• Consumers enter their license plate number instead of a space number
• Proven operating model that has been used for many years
PBL Parking Workflow
1. Park vehicle
2. Enter plate number
3. Purchase time
4. Collect receipt and head to destination
Pay-and-Display• Least efficient
• Display permit
• More pay stations
• Cannot assign rates to spaces
• Revenue leakage via Pass-Back
• Visual inspection enforcement
• Least integrated with Pay-by-Phone
• Least user-friendly
Pay-by-Space• Better efficiency
• Spaces numbered
• Less pay stations
• Can assign rates to spaces
• Less opportunity for revenue leakage
• Wireless handheld enforcement
• Easily integrates with Pay-by-Phone
• More user-friendly
Pay-by-License Plate• Best efficiency
• Marking optional
• Less pay stations
• Can assign rates to areas/zones
• No opportunity for revenue leakage
• LPR system enforcement
• Easily integrates with Pay-by-Phone
• Most user-friendly
Advantages Of PbLP Operations
Value Added Services With PbLP
With a license plate identifier, we can • Allow Extend by Phone (EbP)
• Issue COUPONS specific to a customer
• Allow grace periods
Central
DatabasePay-by-Phone
Services
Pay by Cell: Mobile Phone Payment for Parking
Pay by Cell (PbC)Mobile payment technology provides a means to initiate
parking with a mobile device. An account-based membership program, offering universal
access to a mobile payment platform with a single enrollment. Worked traditionally for non-gated environments: curbside/on-
street spaces, surface lots and open garages. Now with overlay solutions & PARCS integrations moving to the gated parking footprint. Payments separated by merchant/location and available per
transaction or via the “virtual mobile wallet” payment instrument. System Accessibility Examples:
Native mobile applications (iPhone, Android, BlackBerry, Windows Mobile 7) Quick Response (QR) CodeNear Field Communication (NFC)Interactive Voice Response (IVR), Dual Tone Multi Frequency (DTMF)SMS/TXT messageIn-Vehicle GPS Coordinates/PositioningLandlineHelpdesk
Generates ~20% more
revenue than metered
Reduce operating and
capital costs
Reduce traffic and fuel
emissions
Streamline parking
management and improve
resource management
No “feeding the meter”
15 minute text
reminders; no need to
predict length of stay
Free mobile app
Opt-in local information,
consumers can find
businesses in proximity to
their parking space
Real-time payment: pay
only for the time actually
parked
PARKING PROVIDERS END CONSUMER
Solution Appeals to All Constituents
Pay from your carusing an app or by
making a call
Pay from tablet
$$
Potential forLPR enforcement
Purchases conveyed real
time to enforcement
handhelds, pay machines, and
phone apps
About Mobile Payments• One-time free registration• Easy-to-use apps• IVR & Text options Customer service • Push, text, & email reminders or
notifications• Integration with 3rd-party vendors
Any 3rd-Party System or
Device (Bike Share, EV Charger, Vending Machine)
Mobile Payments for Non-Gated Parking
Pay-by-phone parking
Mobile payment
Mobile commerce
Gated Pay-by-phone parking
Permits & Event PermitsEV Charging payment
Transit payment
Mobile wallet
Expanding the Mobile Platform
Central
DatabaseParking
Mgt System
Parking Management System
Virtual permits
Advantages: • Purchasing• Inventory• Distribution• Data Entry• Quicker Enforcement
Any credential signals permissions
Virtual Permits: LEP
• Registered license plate represents the permit• Parking organization saves on purchasing and distributing
permits• Patrons have the permit in their possession and can start
to use it immediately• Must have an efficient way to identify plate in the field.- ie
LPR
Enforcing virtual permits with Autovu
Scofflaw ‘bad’
Permits ‘good’
Real-Time
eTicketBook
eTicketBook issues citationsSits on AutoVu vehicle laptop with cabled printerIntegrated to AutoVu – received plate and several image filesReplaces ticketwriter Reduces issuance timeSends citations to T2 Flex in real-time
AutoVu eTicketBook Integration
Officer operates AutoVu equipped vehicle“Hit” is recorded Officer Chooses to “Enforce” Plate information sent to eTicketBookFlex system/Enforcement officer fills in other details Officer prints citation on USB connected printer
The BIG Picture
Virtual Permits
Pay by Phone
Multi-Space MetersPay by Plate
Central
Database
LPRSystem
License Plate Recognition (LPR)
24
25
LPR SYSTEM - Enforcement
How LPR enforcement works
XX !
• Reads
• Infractions
• GPS Position
Data sent live
=SCOFFLAW !
- Virtual Permit enforcement - Residential Parking Permits (RPP’s)- Seasonal or Semester permits (Including Shared permits)- Pay-by-plate (Dynamic wireless updates)
- Time limit enforcement with GPS and/or wheel imaging- Scofflaw
Second Chalk t2First Chalk t1
LPR: In Vehicle Application
Click icon to add picture
Click icon to add picture
Realistic Expectations
- Increase coverage - Increase citations issued- Increased overall satisfaction
(Citizens and staff)
Realistic Expectations – True Force Multiplier
Advantages Of The New Ecosystem• Increased Revenue
• No piggybacking on parking• More payment options – cellphone, paystations
• Improved Customer Service• More payment options – cellphone, paystations• No need to go back to the vehicle• Value added services – coupons, validations
• Reduced Expenses• Less enforcement personnel• ePermits• Optional tickets for paystations
• Improved Productivity• No visual enforcement• No multiple devices• Scofflaws, Amber Alerts, stolen cars
THANK-YOU